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InDesign CC 2019 performance issues / crashes

Forum|Forum|7 years ago
October 17, 2018
60 replies
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Is anybody else having major performance issues with InDesign or having crashes? I can't move some textboxes (it just hangs until a couple of seconds), sometimes the program crashes after I moved a textbox. This started after the update to the recent version...and it's annyoing as hell!

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Correct answer musekic

The latest build seems to be working for me - (v 14.0.1.209, win10, x64) - hurray!

No more text box delay / program crashes (however, others have commented in another thread that the same build did not fix their issues). Here is the link if you don't want to wait for the official release.

link: Adobe Prerelease

One thing to be aware of ... in the Creative Cloud "Apps" interface - it doesn't recognize INDD as being installed. I am hoping that this is a non-issue - but thought it was worth pointing out.

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S

Small Town Gal

Inspiring

Dear All,

Same here. I was trying to resize InDesign workspace window with the arrows on the edge of the window, and it suddenly froze -- everything was frozen -- had to shut down the computer to get out of the crash. Photoshop and Adobe Acrobat were open at the same time, but I was working in the InDesign window. Working with the latest Mojave update on a Mac and InDesign 2019 latest update.

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rev2009

Participant

Same problem here. It's very annoying (and time consuming) to have to reset my preferences every time there's an update. I was actually relieved to see my preferences were still there when I installed 2019. BUT, I have had the same issue with the textbox, lagging, and crashing as described in this and other posts.

A

Anonymous

Same issue here.

When the Type Control Panel is open any text-related action is delayed for at least 2 seconds. Without the Type Control Panel open everything is kind of fine. I still experience a slight delay compared to v13.0.

Win10 Pro, InDesign CC 2019 14.0

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rogermaxrocha

Participant

It works indeed, but still have a delay...Thank you!

stephanied18501939

Participant

I have the same issue too (and only once I updated to the new InDesign CC 2019 V14.0). I am running PC, Windows 10, and actually got my computer processer upgraded at the same time (Intel Xeon W-2133 CPU @ 3.60GHz). So it's not because my computer is old or slow. And I'm not going to bother doing any of the suggested changes from the Adobe staff because it looks like other people on this thread have tried all the suggested changes, and it is still not working. So obviously it is an InDesign 2019 version problem. Hopefully Adobe come up with a path soon. Adobe Hurry Pleeasseee!

DalenNibbe

Participating Frequently

So far the easier fix that has WORKED is to simply turn off 3rd party fonts. Hopefully that works for others (on Mac) because it is working brilliantly here for me. I have even started to enable 3rd party fonts again and it's still smooth sailing.

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BabelFish0407

Known Participant

Hey, everybody seems they-re working on it. Adobe Twitter support suggested this fix

InDesign CC2019 - blank control panel – Adobe InDesign Feedback

Tried it, seems to have worked.

maddier98612610

Participant

Yes this is happening to everyone on my design team as well at work. Indesign continually crashes/doesn't respond.

Started with the new update. Have had alot of issues in Photoshop too.

I hate new updates

Chester The Artist

Known Participant

Hi,

I just found that 8-bit png files are importing into InDesign 2019 with a weird gray background. The issue is occurring on multiple machines, variations on Mac OS High Sierra 10.12.6 and 10.13.6.

PNG files, non 8-bit, seem to be fine.

At the moment, I have only encountered the issue on InDesign 2019.

~ Cheers

rayek.elfin

Legend

https://forums.adobe.com/people/Chester+The+Artist wrote
Hi,
I just found that 8-bit png files are importing into InDesign 2019 with a weird gray background. The issue is occurring on multiple machines, variations on Mac OS High Sierra 10.12.6 and 10.13.6.
PNG files, non 8-bit, seem to be fine.
At the moment, I have only encountered the issue on InDesign 2019.
~ Cheers

As far as I am aware, importing indexed PNG files with alpha transparency never worked before in InDesign. I am still on V13.1, and while it imports indexed 8bit PNG files, the transparency is lost. The background colour depends on the app used to create the PNG file.

And the same happened in previous versions. That said, it is one of my pet peeves with InDesign. It should have been fixed by now, really: in particular for ePub export. My current workflow is that I replace the full 32bit (24bit + 8bit alpha) with indexed versions after exporting to ePub or HTML.

M

mat-z

Known Participant

Big problems with text boxes. Everything works fine until I try to create a text box. Then ID completely freezes to the point where it needs to be closed via the Task Manager. It doesn't matter if it's a brand new file or an old one. In preferences, I have deselected the type contextual controls boxes. No control panel open when working with the program, either. Tried uninstalling and reinstalling and not preserving any preferences. Still does the same thing. I've gone back to an older version (CC 2017) for now that works fine. Would really like to use 2019, but can't.

OS: Windows 10 version 1809 (Fall 2018 update)