InDesign CS3 crashes upon launch

hi all,
i am encountering a problem with indesign.
it was working fine until yesterday, i've un-installed and re-installed it so many times.

and when the program loads, it states indesign.exe has encountered a problem and needs to close. we are sorry for the inconvenience.

AppName: indesign.exe AppVer: 5.0.0.458 ModName: unknown
ModVer: 0.0.0.0 Offset: 0000b7a4

can some one please help with my issue.thanks..

Hi, my CS3 also started crashing on launch tonight... of course I have a deadline this week! This is the error signature:

AppName: indesign.exe AppVer: 3.0.1.838 ModName: application ui.rpln
ModVer: 3.0.0.838 Offset: 0001ffca

I've read thru many posts here and tried emptying the recovery folder but I haven't seen anyone refer to ui.rpln whatever that is.

Any help would be desperately welcome!

I was having the same problem, and went back and deleted my fonts by date (all installed in 2008, 2007, etc, etc). If it didn't solve the problem, I would just restore the fonts from the Recycle Bin.

Finally deleted a batch that allowed InDesign to launch without crashing. Then I tried to restore the fonts one by one, then launching ID, to see which one was the trouble font.

I ended up restoring all the fonts. ID still launches without problem. Go figure!

My Indesign was hanging on Service Registry no matter what I did, but deleting this folder

%programfiles%\Common Files\Adobe\SING

solved the problem for me too - THANKS a lot.

Gurli, Copenhagen

Can you roll back to SP2?

peter, thanks for your reply. i'm running XPP/SP3, just bought it before they disappear in january. i've downloaded all the most recent updates from adobe and right now the app seems to have stablilised, after opening with the CTRL key down. i want to isolate the issue as much as poss s i'll d one thing at a time. the video card is the nexst thing to try if this isn't working. trouble is, te video card is the core of this computer, a new xfx 9600/512 card and all i do on this computer is photoshop and premiere pro, bith CS3 versions and legal.

if this upgrade cures it i wil post the fact and if not i will post again with my procedure. i think by now adobe are aware of the problem. i know others with it and they do not post on the forums. i have the same issue with Bridge, all in the same instalment package. have had acrobat probs recently but they went away with the upgrade a few months back. irony is, this is an on-going prob for the last eight months. geting adobe panama or calcutta or wherever to give me more and more activation codes for the same software and same machine is getting to be a joke and reqwuires long conversations. when the crash happens, a screen that says "encountered a problem" i can't even get to the dialogue box to see the error message details nor can i get into CS3 to de-activate.

i will post this same response in the Bridge forum, as it is an identical current proble,.

cheers, daniel jenkins, metung, australia

Daniel,

Did you get any error message? Are the applications just frozen, as if waiting for you (still show in task manager or in the task bar), or did they shut down? How many monitors do you have?

Are you running XP SP2 or 3?

What happens if you turn video hardware acceleration to zero in the display Properties > Settings Tab > Advanced Button > Troubleshooting tab?

Peter

i just completely rebuilt my computer, all new uptodate configuration, reinstalled a NEWly purchased (still available) XP Pro (32). i activated after installing ONLY Creative Suite Standard CS3. within minutes of activation InDesign AND Bridge CS3 both crashed. i have loaded NOTHINBG else on the computer and it is not online.

i may try some of the advice like deleting quicktime, etc. but this is annoying and adobe on the phone were no help.

daniel jenkins

Everyone, the fix that I found that worked is the one that Sandy Riel posted on 8/12/08 at 6:09 pm. Nothing that I tried bared any results. So on an off chance, I renamed the file that she referenced; and voila, all my apps are now opening.

CS3 and updated to CS3.3 - InDesign... After ID crashes... When ID is re-opended, it also opens recent documents... then crashes with the '...has encountered...' error message. You can bypass the opening of documents by holding down the shift key when you start ID and ID when it wakes up will ask you...

ID is at 5.0.3, no recent changes in XP Pro or font changes. I began removing active fonts... after every few I remove, Adobe Distiller pops up and errors with AppVer 9.0.0.332 acrodistdll.dll...

Why would AD error when I remove fonts... This is dumb. Any idea??