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Participant
May 4, 2007
Question

InDesign CS3 crashes upon launch

  • May 4, 2007
  • 98 replies
  • 37591 views
Other applications in CS3 launch fine. Anyone else have this problem?

(Windows XP Media Center Edition)
    This topic has been closed for replies.

    98 replies

    Participant
    July 12, 2008
    Same here. Ugh! Buying a freakin' mac.
    Participant
    July 12, 2008
    Deleted all fonts except windows' system fonts, uninstalled, reinstaled but still the same crash in AdobeOwl module.
    Can't mess with this any longer. Installed Corel Draw X4 and wonder why I didn't do it earlier.
    Participant
    July 11, 2008
    I have the same problem on my computer with Vista Ultimate, InDesign CS3 5.0.3. It started with crashing an opened file, telling me it was a problem with the file and that I had to shut down the program... now I cant even restore the file when opening it again. It keeps getting worse, now I hardly cant startup ID before it crashes.

    I have tried changing default printer, (I have a network printer) to Adobe PDF, changed the printer spool, updated InDesign, removing SING folder.. checked the fonts folder (none there)...

    WHATS NEXT? I can't believe all this people have this issue and that Adobe can't fix it!? I remember I sometimes had the crashing issue on ID CS2 too.

    I have work to do with my own company and will not survive without a functioning ID! HELP!!
    Peter Spier
    Community Expert
    Community Expert
    July 11, 2008
    I'd try running system restore, first, if things worked OK sometime in the past. Of course it may not restore any longer since you updated ID.
    Participant
    July 11, 2008
    Oh dear...I did download some free fonts yesterday. I just deleted all of them. Still crashing. Should I uninstall and reinstall InDesign?
    Peter Spier
    Community Expert
    Community Expert
    July 11, 2008
    Any font manager? Any cheapy fonts?
    Participant
    July 11, 2008
    installed it, no luck. i'm using vista, if that makes a difference in the diagnosis?
    Peter Spier
    Community Expert
    Community Expert
    July 11, 2008
    Start by downloading and installing the 5.0.3 update.
    Participant
    July 11, 2008
    I am a computer dummy, with the exception of some basic CS3 knowledge, and this keep happening again and again!

    Problem Event Name: APPCRASH
    Application Name: InDesign.exe
    Application Version: 5.0.0.458
    Application Timestamp: 45f900b6
    Fault Module Name: TEXT.RPLN
    Fault Module Version: 5.0.0.458
    Fault Module Timestamp: 45f90b6f
    Exception Code: c0000005
    Exception Offset: 000565b3
    OS Version: 6.0.6000.2.0.0.768.3
    Locale ID: 4105
    Additional Information 1: 0cc5
    Additional Information 2: ec7ac089d24547765abfe80d811d86aa
    Additional Information 3: 58f3
    Additional Information 4: bd15cd8d7f687f3134b1080b6df4797c

    Any suggestions? Thanks so much.
    Participant
    July 9, 2008
    I solved it by deleting all fonts listed as being modified on the date the software was installed.