InDesign CS3 crashes upon launch

Hi all. I'm getting the same error as well. In my case it crashes when it reaches "Loading plug-in modules" (or something like that, I'm using a Norwegian copy).

I'm using the latest 30-day trial downloaded from adobe.com on Windows XP SP2.

Would be glad to know if anyone has figured out a solutoon - none of the above did the trick for me.

Andy,

You need to update to the most recent patch, version 4.0.5, build 688. It's available on the downloads page.

Peter

i am using Indesign CS2 for the first time. I open the file i wish to use and the loading screen appears and runs through fine. Once i have the document on screen though i go to click on any of the tools, or even the screen and it just freezes. anybody got any clues? I'm not an IT expert or anything so am stumped. If it helps this is the error i get:
Problem Event Name: AppHangB1
Application Name: InDesign.exe
Application Version: 4.0.0.421
Application Timestamp: 424e0829
Hang Signature: fa46
Hang Type: 0

Allright,wo get the same problem.

http://www.adobeforums.com/cgi-bin/webx/.3bc48576/0

Windows report agm.dll error when starting Indesign CS3. Seems there is a bug with agm.dll (adobe graphics manager?).

I try 3 PCs. They all report error.

CPU: AMD 3200+, Intel PIII, VIA C3

RAM: more than 1GB

OS: WindowsXP SP2

HI...
I have indesign 4.0 CS2, and when i try to launch it i see message "indesign.exe encoutered a problem and need to be closed. bla bla...".
Nothing is helping, from what is written above, nothing in adobe forums..

such files like SING do not exsist at all.. :(

Andre

Hi All,
I just renamed "C:\Documents and Settings\mshorter\Application Data\Adobe\InDesign\Version 5.0\InDesign Defaults" to "OLD InDesign Defaults" and all started just fine. I had to reinstall after I tried to open an InDesign CS 1 Library and Indy CS3 blew up :( It was nice that it happened on Friday afternoon at 3.30pm with a 4.00pm deadline! Thank God I still had Indy CS 1 installed!

I hope that helps someone,
Mark

I just gave R/W permissions to the /Library/Application Support/Adobe/SING folder and that fixed my issues. Or you could remove it I guess but I would rather set permissions first....probably just one file that needs r/w or something.

-Dan

I been having the same problem it crashing at Executing Startup Services.

i tryed to rename SING.framework and even just temp trash it and then my indesign doesnt even get the crash msg it just acts like it wasnt even opened

anyone know whats wrong?

I had the same problem and got the following from Adobe:

http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=331906.

Michael