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Participant
May 4, 2007
Question

InDesign CS3 crashes upon launch

  • May 4, 2007
  • 98 replies
  • 37592 views
Other applications in CS3 launch fine. Anyone else have this problem?

(Windows XP Media Center Edition)
    This topic has been closed for replies.

    98 replies

    Participant
    May 13, 2008
    Had same exact problem launching InDesign CS3 for the first time where it crashed at launch- the ONLY solution that worked for me was to change my windows default printer temporarily to Acrobat/PDF- then launched the program without incident- then I closed InDesign and reset my default printer back to the original printer and relaunched InDesign a second time- problem solved.
    Participant
    May 8, 2008
    My corrupted file was kindly repaired by David Dilling
    Markzware Europe.

    Thank you very much David.

    Davaa
    May 8, 2008
    So did you find out what was wrong with it?

    k
    Peter Spier
    Community Expert
    Community Expert
    May 7, 2008
    If by .ptt you mean PowerPoint, save them as PDF if you can, then place those. You can also try moving them through Illustrator and saving as .AI. I don't use PowerPoint, so I don't know all the ins and outs.

    Peter
    May 7, 2008
    According to whatextension.com .ptt is a BioWare Aurora Engine blueprint or a MapPoint Template (in graphics terms). Either way, or even if it is a typo for .ppt, the drawings are in there, so have been accepted by InDesign for placement and should therefore not trip it up when opening the document.

    Was this document made in CS2 using this copy of InDesign?

    k
    Participant
    May 7, 2008
    Peter,

    Thank you very much for your kind advises.
    Yes, that file has several .ptt drawings.
    May be that is the problem.
    What is the best way to include drawings into the CS2.

    Davaa
    Peter Spier
    Community Expert
    Community Expert
    May 7, 2008
    Davaa,<br /><br />First, "bla bla" isn't too helpful, even with standard error messages. I suspect this one asked if you wanted to try to recover again or delete the recovery data. Since recovery isn't working, you need to delete the data.<br /><br />You can do this manually if necessary, by going to the folder at \Documents and Settings\<User Name>\Application Data\Adobe\InDesign\Version 4.0\InDesign Recovery and deleting anything you find there. That should allow you to restart InDesign, but it won't recover your unsaved file. Since it is listed in the error as "Untitled" there will be no file anywhere else on your system for you to access to attempt to recover that work (unless of course you actually DID save the file as Untitled) so that work will be gone forever.<br /><br />This kind of problem is often related to either a bad font or bad graphic file that you placed, very often in .eps format, which might give you a clue about where the problem originated.<br /><br />Peter
    Participant
    May 7, 2008
    I'm having a problem while working on in the Indesign CS2.'inDesign.exe has encountered a problem and needs to close. We are sorry for the inconvenience. bla bla.

    When I open the software again, it will start and then will display same think and closes down. (probably it tries to recover the previous unsaved file)

    Then I open again it will be open with a display message "Adobe Indesign automatic recovery failed the last time it tried to open the document "Untitled" bla bla

    Does anyone have a solution for this problem?

    Davaa
    Participant
    May 3, 2008
    had this problem as well, and the default printer was the cause - turned my printer on and switched it on and the damn thing started fine !

    I'd deleted all the sing files - downloaded the latest updates did everything - nothing worked till I turned on my printer !

    Best od luck and thanks to all the folks who have contributed to this forum !!

    peace
    Participant
    March 11, 2008
    Mark/ Cadesign IT is the SHIT!

    Removing Root/Library/Application Support/ Adobe/ SING [on a mac] Fixed everything.

    Cheers!

    (this was after running Adobe's script, reinstalling, etc. to no avail)
    Participant
    February 26, 2008
    I need help. When I try to open (for the first time) CS3 I get the error program has stopped working. What should I do?
    Participant
    January 24, 2008
    InDesign CS3 crashes upon launch - solution
    you dont have 2 del anithing !!!

    go to "run" type "services.msc"
    find print spooler and change it to auto.
    than start the service menualy (jest to save time of restart)
    and run indesign

    have fun