Skip to main content
luke_5280
Participating Frequently
January 27, 2026
質問

InDesign files corrupted and unable to save after Windows 11 update KB5074109 (January 2026) - Post #2

  • January 27, 2026
  • 返信数 9.
  • 2258 ビュー

Hello, after the last post with at last count about 46k views, this is a major issue with a thread that is now missing? Some have said it has resolved but I haven’t been able to get it resolved because Windows Update KB5078127 isn’t available for me after checking for updates (in AUS running 25H2).

The problem is that for files saved on OneDrive, InDesign crashes upon open or when trying to save.

What another helpful user has said:

  • Discovered a workaround on this, thanks to the help of our support company Air IT Group. On opening the file, make a change in the document (e.g add a cyan square to pasteboard), rather than 'save', click 'save as' and save as over the existing file name > then close the file > reopen the file again and 'save' function should now work without falling over, erroring or crashing out. Each time you open it for the first time, you'll need to do the 'save as' each time over existing file name for it to work. It's a frustrating workaround but at least you'll be able to work on the documents. 

The other helpful fixes were:

  • Copying the .indd file to the local C:\ drive, work on it, put it back.
  • Uninstall Windows Security Update KB5074109, but this wasn’t an option for me and my IT crew were reluctant to do it even if they could.

These seems to work majority of the time and without the Windows Update KB5078127, this will have to do for now.

Wishing all my fellow Windows 11 OneDrive InDesign 21.* users all the best,

    返信数 9

    Participant
    January 30, 2026

    Experiencing the same problem here in New Zealand. We resorted to saving files to (C:) drive for now while we wait for IT to delete the KB5074109 update as suggested in this forum. Hope it works, as it has negatively impacted our workflow and timeframes considerately. 

    Tiffer777
    Known Participant
    January 29, 2026

    I have installed the update KB5078127 as suggested, but I’m still having this issue. Please advise, this is a mess! If anyone has any advice, explain in a simple way, I’m not a very techy person! Thank you so much!

    luke_5280
    luke_5280作成者
    Participating Frequently
    January 29, 2026

    Hi Tiffer777, I remember reading on the other forum that files that were worked on while there were issues may still have issues after the update. I’d say maybe using “save as” as soon as you open them (at least for the first time you open your documents since the new Microsoft download) and it might solve the issue from then on in? Not 100% sure, I’m still stuck with the issue.

    Tiffer777
    Known Participant
    January 30, 2026

    That’s helpful, thank you! The “save as” wasn’t working either. I’ll create new docs for those that are corrupted and basically just copy and paste every page into a new doc. For these particular files that should be too painful.  **crossing fingers** Thanks!

    jamessl
    Participant
    January 29, 2026

    We had two laptops that were affected by this issue. As suggested, we installed the Microsoft hotfix KB5078127 on one of the affected machines.

    I’m sorry to report that after two reboots (as was suggested by somebody) the issue has not been resolved. Please hurry up and fix this Adobe, I have had to pause Windows Updates on the affected machines and rolled back uninstalling KB5074109 to get InDesign working again. This is not a long-term viable solution as the affected machines are not being updated with Windows security fixes whilst Windows Update is paused. They pose a risk to the organisation’s devices and its data.

    Abhishek Rao
    Community Manager
    Community Manager
    January 29, 2026

    Hi ​@jamessl,

     

    I’m sorry that this is still blocking you, I completely understand how serious this is, especially with security updates being paused. To help us confirm what’s happening on your system, could you please check that the Microsoft update installed correctly and share a screenshot after running the command Get-HotFix in PowerShell. This will help verify whether the KB is fully applied on the machine.

    Microsoft has confirmed this as a Windows issue on their side rather than an InDesign-specific problem, and the fix is tied to the out-of-band update they released. Ref: https://learn.microsoft.com/en-us/windows/release-health/status-windows-11-24h2#2738msgdesc.

    Once you’ve installed the update, please share the screenshot so we can double-check the installation and take this forward.

     

    Looking forward to your update.

    Abhishek

    Participant
    January 29, 2026

    I cant see the update either yet but another workaround from the missing thread that worked for me was to open the indd.file, save it as a idml., throw the so called corrupded indd.file away and then save the idml as a indd.file again. I only had problem with saving, not open files so this worked for me.

    /Veronica

    Participant
    January 28, 2026

    If I understand correctly, the KB5078127 update should resolve the issue?

    luke_5280
    luke_5280作成者
    Participating Frequently
    January 29, 2026

    Hi Spit_Mkl, from my understanding KB5078127 (Windows 11) or KB5078129 (Windows 10) will resolve this issue

    Abhishek Rao
    Community Manager
    Community Manager
    January 28, 2026

    Hi everyone,

     

    Thanks for sharing the updates and workarounds here, and I understand how disruptive this has been. Based on the latest information, this issue has been addressed by Microsoft through a recent Windows update. If you’re on Windows 11, please make sure KB5078127 is installed, or KB5078129 if you’re on Windows 10. If the update isn’t showing up via Windows Update in your region yet, it should also be available through the Microsoft Update Catalog. Once installed, please restart your system and then test saving and opening your InDesign files again, including those stored on OneDrive.

    If you’ve already installed the update and are still seeing crashes or save errors, please let us know along with your Windows version and InDesign version so we can look into it further. Also, the previous thread on this issue should become active again soon on the new community platform.

     

    Looking forward to your update.

    Abhishek

    luke_5280
    luke_5280作成者
    Participating Frequently
    January 29, 2026

    Hello Abhishek, thank you for your official reply. For me to install anything outside of the official Windows or Adobe updates, I need clearance from my company to contact the external IT team. I will begin the process but have you been provided an insight by Microsoft as to when this might be available through the normal means to your struggling Australian customers that have been dealing with this for over a week?

    Beck_ch
    Participant
    January 28, 2026

    Thank you so much for reposting this! I just tried the workaround and it seems to work so far. I hope there will be a permanent fix.

    I was also looking for the previous thread I saw yesterday and the direct link just redirects to the main page. (https://community.adobe.com/t5/indesign-discussions/indesign-files-corrupted-and-unable-to-save-after-windows-11-update-kb5074109-january-2026/m-p/15668541/page/7#M647780) Weird is also that your post still shows 0 views, eventhough I’m not the first to comment...

    luke_5280
    luke_5280作成者
    Participating Frequently
    January 29, 2026

    Hope there is a permanent fix too. I’m glad people are finding this article for solutions. I noticed it was still 0 views when people were commenting, figured it may have been a glitch on my side. It’s all weird.

    Ethereal_Gazelle8384
    Participant
    January 28, 2026

    I was also wondering what the status was with this issue, so came here this morning to check on a comment I had made in that previous thread - logged in and my previous comment had disappeared along with the whole thread? What’s going on there?

    Jeff Arola
    Community Expert
    Community Expert
    January 28, 2026