Hello, after the last post with at last count about 46k views, this is a major issue with a thread that is now missing? Some have said it has resolved but I haven’t been able to get it resolved because Windows Update KB5078127 isn’t available for me after checking for updates (in AUS running 25H2).The problem is that for files saved on OneDrive, InDesign crashes upon open or when trying to save.What another helpful user has said:Discovered a workaround on this, thanks to the help of our support company Air IT Group. On opening the file, make a change in the document (e.g add a cyan square to pasteboard), rather than 'save', click 'save as' and save as over the existing file name > then close the file > reopen the file again and 'save' function should now work without falling over, erroring or crashing out. Each time you open it for the first time, you'll need to do the 'save as' each time over existing file name for it to work. It's a frustrating workaround but at least you'll be able to work on the documents. The other helpful fixes were:Copying the .indd file to the local C:\ drive, work on it, put it back. Uninstall Windows Security Update KB5074109, but this wasn’t an option for me and my IT crew were reluctant to do it even if they could.These seems to work majority of the time and without the Windows Update KB5078127, this will have to do for now.Wishing all my fellow Windows 11 OneDrive InDesign 21.* users all the best,

Inspiring

Answered

InDesign files corrupted and unable to save after Windows 11 update KB5074109 (January 2026) - Post #2

Forum|Forum|4 months ago
January 27, 2026
27 replies
11666 views

Hello, after the last post with at last count about 46k views, this is a major issue with a thread that is now missing? Some have said it has resolved but I haven’t been able to get it resolved because Windows Update KB5078127 isn’t available for me after checking for updates (in AUS running 25H2).

The problem is that for files saved on OneDrive, InDesign crashes upon open or when trying to save.

What another helpful user has said:

Discovered a workaround on this, thanks to the help of our support company Air IT Group. On opening the file, make a change in the document (e.g add a cyan square to pasteboard), rather than 'save', click 'save as' and save as over the existing file name > then close the file > reopen the file again and 'save' function should now work without falling over, erroring or crashing out. Each time you open it for the first time, you'll need to do the 'save as' each time over existing file name for it to work. It's a frustrating workaround but at least you'll be able to work on the documents.

The other helpful fixes were:

Copying the .indd file to the local C:\ drive, work on it, put it back.
Uninstall Windows Security Update KB5074109, but this wasn’t an option for me and my IT crew were reluctant to do it even if they could.

These seems to work majority of the time and without the Windows Update KB5078127, this will have to do for now.

Wishing all my fellow Windows 11 OneDrive InDesign 21.* users all the best,

Correct answer Abhishek Rao

Hi everyone,

Thank you again for your patience while the team investigated this issue. I wanted to share that the fix is now available in the general release version of InDesign 21.4.

This is the same issue that was being tracked in the following UserVoice report:
https://indesign.uservoice.com/forums/601180/suggestions/50715731

If you were affected by the Times New Roman, Calibri, or related font recognition issues, please update InDesign to version 21.4 through the Creative Cloud Desktop app and test your affected documents again.

Once updated, please let us know your observations. If you still encounter the issue after updating to 21.4, feel free to share the details here, including your InDesign version, OS version, and any screenshots of the missing font behavior, and we'll be happy to investigate further.

Thanks again for all your patience, testing, and feedback throughout this process.

Abhishek

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R

richf58022912

Participant

What is the ETA on fixing this on your end? It’s no secret that every build of InDesign since you went to the cloud model has been a disaster and I’m one bad day away from just winging it with another app. The shame that Adobe should feel for collecting money for the garbage you’re producing cannot be understated. You are costing all of us so much time and money that I cannot wait to hear about you finally going under and being replaced by literally anything, even if it’s bad.

A

AFrack

Participating Frequently

Having the same issue in 2026 version. Files seem to be fine if I go back to the 2025 version. Not the idea fix. Hope this gets figured out soon!

leo.r

Community Expert

Did you uninstall/install the Windows updates listed here?

L

louise_1151

Participating Frequently

Unfortunately this work around does not work for me as all areas of my drive are cloud based.

Dutchie26

Participant

I just (2026-02-05 15:15h Western Europe time) installed WIN11 update “2026-01 Preview-update (KB5074105) (26200.7705)” and after a reboot I started Indesign an the issue is solved. “Saving” an “Saving as” works normal.

W

Wojciech26350256g04e

Participant

Hi all.

I’ve just learned that Windows update KB5073455 is also causing the same issue. Uninstalling it solves the problem.

cindy_1315

Participant

Thanks we are struggling with this one. What a pain.

leo.r

Community Expert

Thanks we are struggling with this one. What a pain.

Did you follow the steps of uninstalling/installing the specified Windows updates?

luke_5280Author

Inspiring

@leo.r there’s no option for us to uninstall the KB5074109 update and the new update isn’t available for us via the Windows Update function. Without paying again for our IT company to check this out and manually install this update, do you have any other suggestions?

MiniRza

Participant

I found the following while searching for a solution to this problem. I am currently downloading KB5074105 and will report back if it seems to fix this indesign issue.

“KB5074105 is a Windows update released on January 29, 2026 (OS Builds 26200.7705 and 26100.7705 Preview). This update appears to address several issues that were introduced by previous Windows updates, particularly those affecting Adobe applications.

For users experiencing problems with InDesign not saving files and showing "database error" messages, the KB5074105 update has been reported to resolve these issues for some users. If you were affected by file corruption or saving errors after a previous update, installing KB5074105 may help fix the problem. See user report
There were also reports of Adobe Acrobat Reader showing a grey screen after installing KB5074109. The KB5074105 update seems to have fixed this issue on at least one test computer, and users are encouraged to try the update if they encounter similar problems. More details here
Community feedback suggests that Microsoft released KB5074105 as a stable patch to address bugs and issues caused by earlier updates, especially those affecting Adobe products. Community discussion Another discussion

If you are experiencing issues with Adobe applications after a recent Windows update, installing KB5074105 is recommended. For official details and the full list of fixes, you can visit the Microsoft support page: KB5074105 Release Notes. “

MiniRza

Participant

So, runing this updated started me back on another issue that I have been having with Indesign since they launched V21.0 and all updates after that.

When you go to open a file you get: "The application was unable to start correctly (0xc0000142)".

The best fix I found for this issue is to fix/repair/update the Visual C++ Redistributables.

Repair the C++ Redistributables:
1. Open the Control Panel
2. Go to Programs and Features
3. Find Microsoft Visual C++ Redistributables
Scroll through the list to find entries such as:
Microsoft Visual C++ 2008 Redistributable
Microsoft Visual C++ 2010 Redistributable
Microsoft Visual C++ 2012/2013/2015-2022 Redistributable
(There may be multiple versions installed.)
4. Repair Each Version
Select a version.
Click "Change" at the top.
In the installation window, choose "Repair."
Follow the instructions to complete the repair.
Repeat this for each version you want to repair.
Reboot your system after repairing all files.

I do know that this works to fix this issue because I have had to have my IT perform these steps 4 times now since Adobe launched V21.0. Every time Adobe pushes another update to Indesign, I have to have my IT do these steps so I can open the software again. These updates have to be run with Admin credentials, so if you have IT, most likely you do not have Admin credentials to perform updates like this.

Hope this helps everyone out!

MiniRza

Participant

Final update:

Doing the Windows System update KB5074105 (found after running and rebooting from other pushed system updates first), followed by then having my admin IT perform the repair to the C++ Redistributables has worked for me. I am able to open and save InDesign files as normal (at least for now).

Really hope this helps people get to their solution and get back to work!

Default919

Participant

The fact Adobe straight up removed the old post is pretty concerning. It is obviously still a huge deal and the fact they try to hide it is unbelievable…

J

Jason Adam

Participating Frequently

Absolutely disgusting behavior.

F

Fermpi

Participating Frequently

Experiencing the same problem here in New Zealand. We resorted to saving files to (C:) drive for now while we wait for IT to delete the KB5074109 update as suggested in this forum. Hope it works, as it has negatively impacted our workflow and timeframes considerately.

F

Fermpi

Participating Frequently

Uninstalling the KB5074109 update seemed to work, until my computer forced me to download the update again. Will have to continue saving my work in (C:) drive until we find a proper lasting solution.

sseelliss

Participating Frequently

Thanks for that confirmation @Fermpi.

Presently, as of yesterday afternoon, uninstalling the KB5074109 update has worked. Having read your news though, I worry that this was only the tip of the iceberg.

After Adobes utter disinterest, its been the community (who PAY Adobe for the pain) who are the heroes. What a cop-out by this global tyrant. I hope Adobe will finally wake up and deliver something that can be used once for the problem, by all its suffering users.

Tiffer777

Known Participant

I have installed the update KB5078127 as suggested, but I’m still having this issue. Please advise, this is a mess! If anyone has any advice, explain in a simple way, I’m not a very techy person! Thank you so much!

luke_5280Author

Inspiring

Hi Tiffer777, I remember reading on the other forum that files that were worked on while there were issues may still have issues after the update. I’d say maybe using “save as” as soon as you open them (at least for the first time you open your documents since the new Microsoft download) and it might solve the issue from then on in? Not 100% sure, I’m still stuck with the issue.

Tiffer777

Known Participant

That’s helpful, thank you! The “save as” wasn’t working either. I’ll create new docs for those that are corrupted and basically just copy and paste every page into a new doc. For these particular files that should be too painful. **crossing fingers** Thanks!

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