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luke_5280
Participating Frequently
January 27, 2026
Question

InDesign files corrupted and unable to save after Windows 11 update KB5074109 (January 2026) - Post #2

  • January 27, 2026
  • 15 replies
  • 4968 views

Hello, after the last post with at last count about 46k views, this is a major issue with a thread that is now missing? Some have said it has resolved but I haven’t been able to get it resolved because Windows Update KB5078127 isn’t available for me after checking for updates (in AUS running 25H2).

The problem is that for files saved on OneDrive, InDesign crashes upon open or when trying to save.

What another helpful user has said:

  • Discovered a workaround on this, thanks to the help of our support company Air IT Group. On opening the file, make a change in the document (e.g add a cyan square to pasteboard), rather than 'save', click 'save as' and save as over the existing file name > then close the file > reopen the file again and 'save' function should now work without falling over, erroring or crashing out. Each time you open it for the first time, you'll need to do the 'save as' each time over existing file name for it to work. It's a frustrating workaround but at least you'll be able to work on the documents. 

The other helpful fixes were:

  • Copying the .indd file to the local C:\ drive, work on it, put it back.
  • Uninstall Windows Security Update KB5074109, but this wasn’t an option for me and my IT crew were reluctant to do it even if they could.

These seems to work majority of the time and without the Windows Update KB5078127, this will have to do for now.

Wishing all my fellow Windows 11 OneDrive InDesign 21.* users all the best,

    15 replies

    Participating Frequently
    February 6, 2026

    Unfortunately this work around does not work for me as all areas of my drive are cloud based.

    Dutchie26
    Participant
    February 5, 2026

    I just (2026-02-05 15:15h Western Europe time) installed WIN11 update “2026-01 Preview-update (KB5074105) (26200.7705)” and after a reboot I started Indesign an the issue is solved. “Saving” an “Saving as” works normal.

    Participant
    February 5, 2026

    Hi all.

    I’ve just learned that Windows update KB5073455 is also causing the same issue. Uninstalling it solves the problem.

    cindy_1315
    Participant
    February 4, 2026

    Thanks we are struggling with this one. What a pain.

    leo.r
    Community Expert
    Community Expert
    February 4, 2026

    Thanks we are struggling with this one. What a pain.

     

    Did you follow the steps of uninstalling/installing the specified Windows updates?

    luke_5280
    luke_5280Author
    Participating Frequently
    February 4, 2026

    @leo.r there’s no option for us to uninstall the KB5074109 update and the new update isn’t available for us via the Windows Update function. Without paying again for our IT company to check this out and manually install this update, do you have any other suggestions?

    MiniRza
    Participant
    February 4, 2026

    I found the following while searching for a solution to this problem. I am currently  downloading KB5074105 and will report back if it seems to fix this indesign issue.

    “KB5074105 is a Windows update released on January 29, 2026 (OS Builds 26200.7705 and 26100.7705 Preview). This update appears to address several issues that were introduced by previous Windows updates, particularly those affecting Adobe applications.

    • For users experiencing problems with InDesign not saving files and showing "database error" messages, the KB5074105 update has been reported to resolve these issues for some users. If you were affected by file corruption or saving errors after a previous update, installing KB5074105 may help fix the problem. See user report

    • There were also reports of Adobe Acrobat Reader showing a grey screen after installing KB5074109. The KB5074105 update seems to have fixed this issue on at least one test computer, and users are encouraged to try the update if they encounter similar problems. More details here

    • Community feedback suggests that Microsoft released KB5074105 as a stable patch to address bugs and issues caused by earlier updates, especially those affecting Adobe products. Community discussion Another discussion

    If you are experiencing issues with Adobe applications after a recent Windows update, installing KB5074105 is recommended. For official details and the full list of fixes, you can visit the Microsoft support page: KB5074105 Release Notes. “

    MiniRza
    Participant
    February 4, 2026

    So, runing this updated started me back on another issue that I have been having with Indesign since they launched V21.0 and all updates after that.

    When you go to open a file you get:  "The application was unable to start correctly (0xc0000142)".

    The best fix I found for this issue is to fix/repair/update the Visual C++ Redistributables.

    Repair the C++ Redistributables:
    1. Open the Control Panel
    2. Go to Programs and Features
    3. Find Microsoft Visual C++ Redistributables
    Scroll through the list to find entries such as:
    Microsoft Visual C++ 2008 Redistributable
    Microsoft Visual C++ 2010 Redistributable
    Microsoft Visual C++ 2012/2013/2015-2022 Redistributable
    (There may be multiple versions installed.)
    4. Repair Each Version
    Select a version.
    Click "Change" at the top.
    In the installation window, choose "Repair."
    Follow the instructions to complete the repair.
    Repeat this for each version you want to repair.
    Reboot your system after repairing all files.

     

    I do know that this works to fix this issue because I have had to have my IT perform these steps 4 times now since Adobe launched V21.0. Every time Adobe pushes another update to Indesign, I have to have my IT do these steps so I can open the software again. These updates have to be run with Admin credentials, so if you have IT, most likely you do not have Admin credentials to perform updates like this.

     

    Hope this helps everyone out!

    MiniRza
    Participant
    February 4, 2026

    Final update:

    Doing the Windows System update KB5074105 (found after running and rebooting from other pushed system updates first), followed by then having my admin IT perform the repair to the C++ Redistributables has worked for me. I am able to open and save InDesign files as normal (at least for now).

    Really hope this helps people get to their solution and get back to work!

    Default919
    Participant
    February 4, 2026

    The fact Adobe straight up removed the old post is pretty concerning. It is obviously still a huge deal and the fact they try to hide it is unbelievable… 

    Participating Frequently
    February 5, 2026

    Absolutely disgusting behavior. 

    Participant
    January 30, 2026

    Experiencing the same problem here in New Zealand. We resorted to saving files to (C:) drive for now while we wait for IT to delete the KB5074109 update as suggested in this forum. Hope it works, as it has negatively impacted our workflow and timeframes considerately. 

    Tiffer777
    Known Participant
    January 29, 2026

    I have installed the update KB5078127 as suggested, but I’m still having this issue. Please advise, this is a mess! If anyone has any advice, explain in a simple way, I’m not a very techy person! Thank you so much!

    luke_5280
    luke_5280Author
    Participating Frequently
    January 29, 2026

    Hi Tiffer777, I remember reading on the other forum that files that were worked on while there were issues may still have issues after the update. I’d say maybe using “save as” as soon as you open them (at least for the first time you open your documents since the new Microsoft download) and it might solve the issue from then on in? Not 100% sure, I’m still stuck with the issue.

    Tiffer777
    Known Participant
    January 30, 2026

    That’s helpful, thank you! The “save as” wasn’t working either. I’ll create new docs for those that are corrupted and basically just copy and paste every page into a new doc. For these particular files that should be too painful.  **crossing fingers** Thanks!

    jamessl
    Participant
    January 29, 2026

    We had two laptops that were affected by this issue. As suggested, we installed the Microsoft hotfix KB5078127 on one of the affected machines.

    I’m sorry to report that after two reboots (as was suggested by somebody) the issue has not been resolved. Please hurry up and fix this Adobe, I have had to pause Windows Updates on the affected machines and rolled back uninstalling KB5074109 to get InDesign working again. This is not a long-term viable solution as the affected machines are not being updated with Windows security fixes whilst Windows Update is paused. They pose a risk to the organisation’s devices and its data.

    Abhishek Rao
    Community Manager
    Community Manager
    January 29, 2026

    Hi ​@jamessl,

     

    I’m sorry that this is still blocking you, I completely understand how serious this is, especially with security updates being paused. To help us confirm what’s happening on your system, could you please check that the Microsoft update installed correctly and share a screenshot after running the command Get-HotFix in PowerShell. This will help verify whether the KB is fully applied on the machine.

    Microsoft has confirmed this as a Windows issue on their side rather than an InDesign-specific problem, and the fix is tied to the out-of-band update they released. Ref: https://learn.microsoft.com/en-us/windows/release-health/status-windows-11-24h2#2738msgdesc.

    Once you’ve installed the update, please share the screenshot so we can double-check the installation and take this forward.

     

    Looking forward to your update.

    Abhishek

    Participant
    January 29, 2026

    I cant see the update either yet but another workaround from the missing thread that worked for me was to open the indd.file, save it as a idml., throw the so called corrupded indd.file away and then save the idml as a indd.file again. I only had problem with saving, not open files so this worked for me.

    /Veronica