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InDesign Not Recognizing Calibri After Windows Update

Forum|Forum|3 months ago
February 12, 2026
35 replies
7057 views

Hi,

Getting an issue with indesign and not recognising the calibri system font installed.

From what I can see, there’s a new version of calibri with a latest windows update. V6.26 > V6.27.

Myself and colleagues are effected, and this is spanning across a lot of our documents. Replacing the font does not fully solve the issue as any forms text fields will not update to the font box.

I’ve seen a similar post regarding this with the same issue on times new roman which is marked as resolved but it most certainly not.

FYI, installing calibri via adobe fonts does not work, we are getting a conflict likely due to it already being a system font.

We also running the latest version of indesign.

Any help on this?

Correct answer Abhishek Rao

Hi everyone,

Thank you all again for your patience and for continuing to share your observations on this issue. I wanted to share a quick update that the fix for the Calibri/Times New Roman font recognition issue after the Windows updates is now available in the latest InDesign v21.4 Prerelease build.

If you are not part of the Prerelease program, you can join using the links below:
https://blog.developer.adobe.com/how-to-join-creative-cloud-prerelease-programs-ccecc10ae7d3
https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171
https://community.adobe.com/t5/indesign-discussions/invitation-to-indesign-prerelease/td-p/12371924

Once installed, please test your affected documents and share your observations. If you still notice the issue, do let me know along with your document details so I can take it further with the team.

Thanks again for all your patience and support while the team worked through this.

Abhishek

judelb14961078

Participating Frequently

Still not fixed. Still having issues, starting to run into problems with packaging the patterns as well because of incompatible files. I’m assuming font issues. Not to mention, Windows is forcing updates every other day. PLEASE fix this issue.

BobLevine

Community Expert

@judelb14961078 Did you see this? InDesign Not Recognizing Calibri After Windows Update | Community

judelb14961078

Participating Frequently

Thanks! That pre-release version works flawlessly. Although, how long before it’s released for the regular program? It took over an hour for my computer to update with the Windows update, and took me 30 minutes or so to figure out how to install pre-release, and then, all my settings and tools are not there (which I understand). I just don’t want the rest of the staff to have to deal with this software change unless necessary.

I’m happy to see some progress here.

sabrina_6168

Participant

I’ve also been having major problems with Calibri fonts in InDesign since switching from Windows 10 to Windows 11. Loading the font via Adobe did not work for us either.

Manually replacing Calibri OTF with Calibri TT using Find/Replace Font was not possible. Doing it in two steps — first replacing Calibri OTF with Arial, and then replacing Arial with Calibri TT — worked for almost all documents.

Unfortunately, there are now a few documents that show a new error. When I select a piece of text, it tells me the font is Calibri TT Regular. But when I then try to change another piece of text in the same document to Calibri TT Regular, Regular suddenly does not exist.

Saving the file as an IDML file and then saving it back again did not work either. I have also tried opening the affected files in other InDesign versions, but the result is the same everywhere.

When I also have other, unaffected InDesign documents open, Calibri TT Regular is available in one document, while Regular is missing in the other document.

It’s impossible to work like this.

NM MSDK

Inspiring

When will we have a timeline to this issue? Why is there barely any effort from adobe to fix this??? It has been months and we still cant use one of the most used fonts in the world!

We pay a lot to adobe just to use InDesign, and they wont fix an issue with about the default font of the world! My company and i have been sitting still for 2 months now because of a font issue, we have hundreds of ID files with only Calibri...

Dizzy_woo

Participant

I have this issue, I have thousands of files in InDesign using this font - please can we have an update?

Anubhav M

Community Manager

Hello @Dizzy_woo

I’m sorry to hear you’re having similar trouble with your InDesign files. We are checking with the product team for further updates on this and will update here as soon as we have more info.

Please don't hesitate to reach out if you have more questions or need assistance. We'd be happy to help.

Anubhav

erin_0720

Participant

Any updates on this? Very frustrating!

Abhishek Rao

Community Manager

Hi @erin_0720,

I understand how frustrating this is. The team is actively investigating the issue, and I’ll share an update here soon with good news. Thanks for your patience.

Best,
Abhishek

jennifer_5438

Participant

Same problem. For me, it's affecting Open Sans. Turning off windows updates also not an option for this highly locked down state-owned university computer. I have two time-sensitive, high priority documents that are now screwed up past recognition. We need a solution ASAP.

Melanie5E43

Participant

When is this going to be fixed? A timeline would be helpful.

R

robins62901941

Inspiring

Incredibly frustrating. I work on a document on both my workplace and home PCs. I open it at home, it tells me Calibri (TT) is missing, so I go through every single paragraph style telling it to use Calibri instead.
I go to work next day, it tells me Calibri (OTF) is missing; I go through all the paragraph styles and put them right again.
I go home again, open the document - Calibri (TT) is missing.

FFS.

MH5FDD

Participant

Already upvoted this isssue in the UserVoice report, just want to restress this INSANE issue with the Calibri font. So many of our files use Calibri that we would potentially be remapping fonts for the rest of the month. Please push this issue as much as possible!

judelb14961078

Participating Frequently

I will add to this...the newest update to Adobe Indesign addressed an issue with saving to One drive. Now, every time I open Indesign, I get a warning that my files might crash, if I don’t run the new Windows update in conjunction with the new Indesign Update. Well...we can’t do that, because otherwise we find ourselves in an INSANE (to use your word) issue of dealing with unrecognized fonts.

And, also, I believe that this is now causing my Indesign to crash when I save out a .pdf and save it to my desktop, which is backed up by One Drive. Lol.

I’m finding file work arounds, but I’m also just entirely annoyed.

judelb14961078

Participating Frequently

I just want to add that our company is really frustrated with the lack of correction and attention to this matter as well. This just happens to be our company font. And, we’ve been diligently rolling back Windows updates to manage it. But, we work across 8 different works stations. 2 are Mac, and they have no issues. It is definitely a PC/Windows issue.

We are now on 2 months of having to manage updates on multiple computers. And, continuing to ignore updates from Windows. Rolling back isn’t an option because our Mac users can’t roll back as they need 2026 for other projects they are working on. And, we can’t open 2026 files on a 2025 platform without constantly having to convert back.

If we could roll back across all workstations, we would. But, here we are, having spent an incredible amount of work hours having to babysit a font issue that we shouldn’t be having. Please fix this issue.

Abhishek Rao

Community Manager

Hi @judelb14961078,

I’m really sorry for the inconvenience this has caused you and your team, especially with the added effort required to manage this across multiple systems.

Please be assured that the team is actively working on this issue, and a fix is already in progress. We’re treating this with priority given the impact it’s having.

I’ll make sure to keep you posted here as soon as we have any updates or when the fix is available.

Abhishek

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