Skip to main content
Participating Frequently
February 12, 2026
Answered

InDesign Not Recognizing Calibri After Windows Update

  • February 12, 2026
  • 32 replies
  • 5898 views

Hi,

Getting an issue with indesign and not recognising the calibri system font installed. 

From what I can see, there’s a new version of calibri with a latest windows update. V6.26 > V6.27.

 

 

 

Myself and colleagues are effected, and this is spanning across a lot of our documents. Replacing the font does not fully solve the issue as any forms text fields will not update to the font box.

 

 

I’ve seen a similar post regarding this with the same issue on times new roman which is marked as resolved but it most certainly not.
 

 

FYI, installing calibri via adobe fonts does not work, we are getting a conflict likely due to it already being a system font.

 

We also running the latest version of indesign.

 

Any help on this?

    Correct answer Abhishek Rao

    Hi everyone,

     

    Thank you for your patience and for sharing your experiences. I wanted to share a quick update.

    Our team has confirmed that this is a known bug and is related to the same issue seen earlier with Times New Roman, where font changes after Windows updates affected how InDesign recognizes and matches system fonts. Ref:
    Times New Roman TTF replaced with OTF in InDesign 21.0, causing missing font errors | Community
    Similar recent updates to Calibri are also causing missing font warnings and substitution behavior in InDesign, and this is currently being worked on by the team.

    In the meantime, some users have found that opening the file in InDesign 2025, saving it there, and then reopening it in InDesign 2026 can help refresh the font reference as a temporary workaround. Additionally, if possible, you may try temporarily removing the Windows updates KB5077181 and KB5077869 and check if that helps.

    We’d also encourage you to upvote the related UserVoice report so the team can continue to track its impact:
    [ID-4272938] The new version of InDesign (21.0) does not recognize the Times New Roman font in files saved in the older version (20.5) – Adobe InDesign

    We understand how disruptive this has been, especially for teams relying on Calibri, and we really appreciate your patience.

    I will keep you posted with the updates and progress. 

    Abhishek

     

    <Marking this as correct to highlight on the top>

    32 replies

    Mike Witherell
    Community Expert
    Community Expert
    February 12, 2026

    This topic could certainly use more clarity. Here are a couple of generalities that we all deal with concerning fonts:

    If a font gets changed by Microsoft, it will have a different version number. InDesign sees different version numbers of a same-named font as a different font. 

    The same is true if any font maker issues an updated typeface font.

    Sometimes a user computer has the same font in the operating system, while it also may be packaged into a “Document fonts” subfolder. Meanwhile, fonts.adobe.com might be serving the font, too. This can be hard to figure out where the conflict is. 

    Some use font management software which adds to the list of things to investigate.

    Some say you have to delete/reset font caches:

    https://helpx.adobe.com/fonts/kb/troubleshoot-fonts-illustrator-indesign.html

    For years now, Microsoft has been making OpenType fonts that are named .TTF  but they are actually OpenType fonts. This adds to our confusion. as we troubleshoot font mismatches.

    So, on a case-by-case basis, I don’t have a direct answer.

    I wish Adobe would develop a cohesive way to troubleshoot this splintered problem, because it absorbs a lot of time trying to fix it,  and you often don’t know exactly where the problem began if you do fix it.

    Mike Witherell
    Legend
    February 12, 2026

    I have not yet observed dependence on the version, but that could also be. I think it is remembered somewhere in the document’s “used font” record, could be for a reason.

    For sure the font type as displayed in the font info section of the find replace fonts dialog (aka font usage dialog) is relevant. One particular is the difference between OpenType TT and OpenType CFF. It could be just a coincidence that the file extension also changed in such a major change.

    It is an at least well intended and professionally desirable feature that InDesign does not just accept the different fonts and carries on, like others do. It should be even more strict to warn about major version changes in the font.

    Somewhere else in this thread there were other changes mentioned, which are completely explainable for a big overhaul after a long period. New kerning pairs added, others modified, new glyphs, new whatever. At worst new metrics, ugh. Penalty is: reflow when you edit and trigger a recompose, with all further consequences.

    The problem here is that users chose a system font not knowing all the associated risks, for the convenience of its omnipresence, client loves them and uses them, as everybody is using them, so they must be right. Besides even some expert may have fallen into the trap and declared them corporate standard.

    Long term solution is to get away from anything that can break, be it OS update or be it the foundry revoking the license from the cloud based provider (we’ve seen that maybe a year ago). Go shopping for something that you control. Have a contract that you can purchase more seats as you need, and resell to clients.

    Same goes with frequent software updates, pushing out another “minor” version every month comes with the price of reflow risk to those willing to follow suit(e). Deprecate N-2 with assets living on for decades. Composer versioning? Nah.

    The theory behind all of that is even more complicated with selected internal mechanisms that might use the other type while others won’t, still display pink and many more contributing factors. Default replacements between close font styles (Medium vs. Roman), or font styles matching by name but still different under the hood (Hello Variable Fonts, looking at you!). Dependencies on the writing script, native names of font family or font style, fonts without a name for their font style, and so forth.

    Font folders containing the file become relevant, namely the document fonts folder, better avoid it. Fascinating reasoning and complicated like crazy, and I know only a fraction.

    Asking for clarity suggests someone write a book, and that would still only be a snapshot when the next version adds a fix for one case. It won’t give a solution, sorry.

    Attempts to fix everything with a script will also fail, I’ve observed many reasons beyond above list that are script specific. One can get closer with a plug-in, but only for most scenarios while others still can fail. Have a line style specify “semi bold”, and reflow drags in text with a font family that does not support it, just for one example.

    No easy solution, no silver bullet. Make another backup copy of your stable fonts.

    BobLevine
    Community Expert
    Community Expert
    February 12, 2026

    If the font was changed by Microsoft, I’m not at all sure what Adobe can do about it. If you, and your co-workers allow the substitution with the new version, does the issue go away?

    As a side note, between this and the whole Times New Roman issue a while back, I’m pretty happy with my personal policy of avoiding system fonts, unless absolutely necessary.

    The form fields are separate issue and are going to be determined by the fonts available on whatever computer is being used to fill them in. There is no way I can think of for you to control that.

    Participating Frequently
    February 12, 2026

    Considering adobe products seem to be the only one with the issue wouldn’t that make it also an adobe issue. Im not getting conflict in any other software. If Im reading correctly latest versions of indesign are converting TTF fonts to OTF? Which I can hazard a guess that would cause problems.

    For substituting, as mentioned, this works on large amounts of text but does not fully resolve the issue, as form fields, of which some docs have a lot of, for some reason do not update. Even when you try to do it individually, the ‘font’ field under buttons and forms panel reverts straight back to the OFT version as it can not differentiate between the new version.

    Glad your personal policy works for you but that does not apply to our clients branding or use case of system fonts.

    BobLevine
    Community Expert
    Community Expert
    February 12, 2026

    I can see why you would think that, and it may well be the case, but InDesign has always been very finicky about fonts as it takes full advantage of every single feature. If it’s an InDesign issue, then post it here: Adobe InDesign as a bug and see if you get any traction on it.

    As for converting TTF to OTF, that’s not really happening. There are two “flavors” of OpenType; TTF and Type 1. All Microsoft system fonts are OTF but they have a TTF extension.

    Again, the fonts in the form fields are always going to be an issue. You might want to pop over to the Acrobat forum and see if anyone has any advice on how to handle this with Acrobat. You can also check out this plugin: FormMagic – Id-Extras.com.