InDesign Not Recognizing Calibri After Windows Update

Hi everyone,

Thank you again for your patience and for sharing all the details so far. I’m currently checking this internally with the product team. We’re trying to determine whether multiple versions or different outline formats of Calibri might be installed after the recent Windows updates, which could be causing the conflict in InDesign.

If possible, please check whether more than one Calibri variant is installed on your system, such as different OTF or TTF versions, and let us know what you find. Also, could you confirm whether the issue started right after a specific Windows update? If feasible, please try temporarily rolling back that update and check whether the behavior changes.

Your observations will help us narrow this down further.

Looking forward to your update.

Abhishek

For Windows 11, I downloaded the Calibri fonts from Adobe and saved them to the Windows font app (Type in “Font” into the search bar and drag the fonts over where shown), and shut off my computer overnight. This morning, the replace all option worked to replace the Calibri OTF fonts with normal Calibri fonts which had not worked prior to me adding the font. The only issue now is that I have to manually bold text in headings and defined terms.  This is a good patch I think but let me know if it works for others.  It could be a plot to stop such a woke font :)

I am having the same issue and wasted almost 2 hours of billable time with two separate Adobe customer service reps who could not figure this out. Is it definitely tied to a Windows update and not an InDesign update?  I have never used Calibri (OTF) fonts, and I can still go through and replace those fonts with the original Calibri fonts but have to reformat for bold, etc. So tired of updates costing me money…..

Question: Are any of the users involved here working on Mac? I wonder if there’s a mix of the Windows system font and perhaps a Mac user who may have added the Calibri font through Adobe Fonts.

Is that a possibility?

The problem is InDesign.
I opened the same document in version 21.2 and version 20.5.2. In the latter, Calibri fonts are fine. It's probably the same with Times New Roman (I haven't checked).
So I'm waiting for a new version of InDesign (and another shakeup after the one last month when there was no Undo history and when text became invisible until you moved the screen).
InDesign is a good tool, but lately we've been getting very unfinished versions. Where are the months of testing new features...

My Calibri fonts do not show up with the (OTF) as part of the file name (nor do I remember ever have the OTF in the file name). Can you confirm that version of Calibri was not installed from a third-party site?

i also have this. I discovered that the 2025 verson of indesign still works, so we are using this old version for now. Its quite annoying though, as we have been using 2026 for a while so every time we open a file we need to convert it to the old 2025 format

the fact that 2025 still works and still finds the fonts shows clearly that the fonts are there and installed, but it is InDesign 2026 that does not work. 

I share your pain.  I opened one of my many documents with Calibri to find it plastered with pink highlighting. A marathon session, ending at 3am, ensued with Co pilot which gave me umpteen scripts to try and fix the situation, all of which failed.

Apparently the Calibri fonts installed with Windows 11 25H2  are version 6.27. I then decided to try, with Copilot blessing, and reinstall the Calibri fonts from an image of my C: drive that I’d made a few days ago. That didn't work possibly due to the fact that the versions of Calibri in the image were 6.26 and may well have also been infected with that problem with a recent Windows update.

Copilot suggested trying to locate versions 5.75 but I was too knackered at that stage and went to bed when I noticed that the sorry issue was exacerbated by how tiny the results text in Google under Firefox looked oddly smaller!

I came to the conclusion that I'd probably be able to do the replace fonts manoeuvre on any of the documents that that I need to reopen because it would be probably faster than trying to search for and then implement a solution on the internet that may not work.

I share your pain.  I opened one of my many documents with Calibri to find it plastered with pink highlighting. A marathon session, ending at 3am, ensued with Co pilot which gave me umpteen scripts to try and fix the situation, all of which failed.

Apparently the Calibri fonts installed with Windows 11 25H2  are version 6.27. I then decided to try, with Copilot blessing, and reinstall the Calibri fonts from an image of my C: drive that I’d made a few days ago. That didn't work possibly due to thef act that the versions of Calibri in the image were 6.26 and may well have also been infected with that problem with a recent Windows update.

Copilot suggested trying to locate versions 5.75 but I was too knackered at that stage and went to bed when I noticed that the sorry issue was exacerbated by how tiny the results text in Google under Firefox looked oddly smaller!

I came to the conclusion that I'd probably be able to do the replace fonts mavoeuvre on any of the documents that that I need to reopen because it would be probably faster than trying to search for and then implement a solution on the internet that may not work.

Hi ​@Tom25894182epyt,

Thanks for sharing the details and screenshots. Since Calibri is a Windows system font, InDesign relies on the version installed in your C:\Windows\Fonts folder. Please check that the latest Calibri is visible there and in apps like Word and Excel. Then open the affected file in InDesign, allow it to use the installed version, and save the document to update the font reference. If it’s still flagged, please use Type > Find/Replace Font to map it to the current Calibri and save again.

If the issue persists, I’d appreciate it if you could share the output of the Get-HotFix command from PowerShell along with a screenshot, so I can check which Windows updates are installed. If possible, you may also try uninstalling the recent update and test if that helps.

Please let me know if this helps and share your update.

Abhishek