InDesign Packaging Creates Empty Links Folder on macOS Tahoe When Files Are Stored on Server/NAS

Hi everyone,

Thank you for sharing the details and the troubleshooting you’ve tried so far. I understand how frustrating this can be, especially when packaging is an essential part of the workflow.

This behavior is a known issue when packaging files from server locations on macOS Tahoe, and a bug has already been logged for it. The product team is currently working on a fix. In the meantime, I’ll keep this thread updated as soon as we have any progress or updates from the team.

You can also follow this related discussion for additional context:
https://community.adobe.com/questions-671/probleme-beim-verpacken-in-adobe-indesign-20-5-unter-macos-26-mit-dateien-auf-synology-nas-dsm-7-1-897631

Thank you for your patience while we work on resolving this.

Abhishek

So the resident networking genius at my job finally figured it out.

Open Terminal. Enter (without quotation marks) “sudo nano /etc/nsmb.conf”

This will create a server configuration in the /etc folder.

Open the file with TextEdit and enter (without quotes):

“[default]
streams=no
unix extensions=no”

Save. Make sure the extension is .conf

Disconnect from the server in question.

Restart. Reconnect to the server.

Received the same message...the workaround suggested below works (thank you ​@Graphics_SRF ), but WHY is this happening? Any ideas?

The issue is that your linked files are on a server.

The only work-around right now, is to copy the linked files to your desktop, and then relink them in InDesign to your desktop. That way you can package the project. Extremely inconvenient, but until Adobe or Apple have a fix, that’s what you have to do.

If you don’t remember where your files are (linked), right click on the file in the Links panel of InDesign and select Reveal In Finder.