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Reg341986917txt
January 7, 2026
Question

InDesign palette menus glitching

  • January 7, 2026
  • 2 replies
  • 136 views

Since the last major upgrade (version 21), InDesign intermittently fails to display palette menus when I click the appropriate button. Changing the size of the application window refreshes the interface, and the palette menu will be then display properly. Often I have to minimize and then maximize the window many times per day as a temporary fix. Upgrading to version 21.1 has not resolved the issue.

 

Resetting InDesign's preferences didn't fix the issue, and I'd prefer not to revert to a previous version of InDesign because I don't think I'd be able to access files created with the newest version.

 

I have also completed these steps:

Please rename the CEP folder to CEP.old from this location:
Windows: C:\Program Files (x86)\Common Files\Adobe
If there's no change, also rename the UXP folder to UXP.old from these locations:
Windows: C:\Program Files\Common Files\Adobe\
Windows: C:\Program Files (x86)\Common Files\Adobe

 

The above solution was found here:

https://community.adobe.com/t5/indesign-discussions/indesign-v21-workspace-panels-not-expanding-on-click-in-windows-11/m-p/15619623

2 replies

Bill Silbert
Community Expert
Bill SilbertCommunity Expert
Community Expert
January 7, 2026

Problems with panels can often be fixed by deleting your InDesign caches. This is not the same as deleting preferences.

To delete caches on Windows:

On Windows 7 and above the caches files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings. Then delete (or rename) the folder at the end of this path: C:\Users\[User Name]\AppData\Local\Adobe\InDesign\Version [#]\<Language>\Cache.

    R
    Reg341986917txtAuthor
    January 12, 2026

    We were able to delete the cache, but the issue still persists.

    Abhishek Rao
    Community Manager
    Abhishek RaoCommunity Manager
    Community Manager
    January 13, 2026

    Hi @Reg341986917txt,

    Sorry that you are still experiencing it. Could you please try switching to a different workspace from Window > Workspace and check if that changes the panel menu behavior? If the issue still shows up, please follow the steps here to reset or customize your workspace and then test again: https://adobe.ly/4sL3k3N.

     

    Let me know how it goes. Looking forward to update. 

    Abhishek

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    January 7, 2026

    Hello @Reg341986917txt,

    I'm sorry to hear about your experience. Would you mind trying to run InDesign under a different administrator account (Windows / macOS) and checking if it helps?

    Looking forward to hearing from you.

    Anubhav

    R
    Reg341986917txtAuthor
    January 12, 2026

    We don not have access to a admin account, unforntunately.

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