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Participating Frequently
July 3, 2020
Answered

InDesign Share for review - Images are blurry

  • July 3, 2020
  • 23 replies
  • 10837 views

Hi, when I prepare an InDesign file using "Share for Review" feature, the images are exported out rather low resolution / blurry as seen here:https://assets.adobe.com/id/urn:aaid:sc:US:913908ef-996f-4b5f-b99d-f730a011bda9?view=published

These images are quite hi-res in the original document and look fine in InDesign, but they are overly compressed when viewed in the review pane. The original source images are in PNG format.

Correct answer Rishabh_Tiwari

Hi ,

 

Thank you for reaching out. We have received a similar request on the Adobe InDesign UserVoice, and as per the comments from our Engineering team, "Share for Review is to quickly share a design that is still a work-in-progress with the Reviewer(s) for quick feedback. Since the review opens in a browser for the reviewer, it has to load quickly even on slow networks, that’s why the image quality has been kept low deliberately so that the page loads quickly without long wait times. Using high-res views will slow down the loading of pages in the browser considerably, marring the experience". Having said that, I'll share your feedback with the team and you can do that too by posting a new request.

 

Thanks

Rishabh

23 replies

Known Participant
March 13, 2021

The compression in Share for Review is excessive, and enough to raise concerns from proofers who don't understand it's a low-res proof. Provide quality options, Adobe. 

Mike Witherell
Community Expert
Community Expert
March 9, 2021

Just adding my 2 cents worth: By now in our journey through all this amazing computer software and the desktop/web publishing revolution, we have long since gotten used to clear images. To serve up otherwise to a reviewer is counter-intuitive and would have been unacceptable in the mid 1990s. Share for review should send out clearer, less-compressed, at-least-screen-rez images in the collaborative workflow.

Mike Witherell
Inspiring
December 17, 2020

We have the same issue. Unusable feature until the auto image compression is tamed to reasonable levels. Embarrassing to review with this image quality. Had to go back to Acrobat Document Cloud Share where the image looks fine.

Just check what the Auto PDF generation is setting image compression at. It's probably set to LOW to save bandwidth on cloud servers. 

Inspiring
December 17, 2020

Share for Review is automated so we can't control the PDF output. Adobe has the image compression set way too low for usable reviews.

Participant
March 1, 2021

Same issue. I am a designer and this is a useless function with the sad blurry resolution settings. Ridiculous!

Community Expert
August 17, 2020

But to analyze the issue we need sample documents with the placed images.

Hm. Looked again into the details of the PDF export preset [Smallest File Size].

Transparency reduction is set to "Medium Resolution".

Perhaps this is also a factor if transparency is used on the page?

 

Regards,
Uwe Laubender

( ACP )

Community Expert
August 17, 2020

Hi Srishti,

that Share For Review is doing low-res images only is one thing, but it seems that in one or more cases the result cannot be explained by that feature. A "totally blurry" image from a placed highres one ( 287 ppi effective ) should be not possible with downsampling to, I assume to 100ppi, JPEG, low quality. The numbers are just an assumption and taken from the pdf export preset named "[Smallest File Size]".

 

I think, there is yet another bug in the workflow.

 

Regards,
Uwe Laubender

( ACP )

Srishti Bali
Community Manager
Community Manager
August 17, 2020

Hi there, 

 

Sorry about the inconvience caused. This is an expected behavior, however, I will pass on your feedback to your Product team. Share for Review is to quickly share a design that is still a work-in-progress with the Reviewer(s) for quick feedback. Since the review opens in a browser for the reviewer, it has to load quickly even on slow networks, that’s why the image quality has been kept low deliberately so that the page loads quickly without long wait times. Using high-res views will slow down the loading of pages in the browser considerably, marring the experience.

 

Let us know if you have any further questions. We'd be happy to help.

 

Regards,

Srishti

Participant
September 9, 2020

Hi. I think the share for review functionality is great, but in many cases the image quality is poor enough that it's not sufficient for review. Why is this not in the user's hands to decide what quality to export the review document at?

Community Expert
August 6, 2020

Hi Andy,

could you compare the result in the browser with the result when you do export to PDF with option [Smallest File Size] ? Is there a difference?

 

Thanks,
Uwe Laubender

( ACP )

andyb-compassion
Participant
July 27, 2020

I can confirm this is my experience as well. Image with effective PPI = 287, embedded in the document, looks terribly compressed in the web-based review tool. 

Community Expert
July 13, 2020

Hi nicoleaskari,

can you show a screenshot of the result in the review of your browser and another one when the image is selected in the InDesign document with the Links panel open so that we can see the value of Effective Ppi?

 

Oh, and could you do an export to PDF with [Smallest File Size], open the PDF in Acrobat Pro and check if the image shows the same blurryness?

 

Thanks,
Uwe Laubender

( ACP )

Participant
July 31, 2020

First one is the share view in browser and the second is a screenshot from Indesign.

Participant
July 13, 2020

Having the same issues, all links current. Even played with my view settings, etc. with no luck. Any updates here?