Participating Frequently

Answered

InDesign Share for Review links not working

Forum|Forum|4 months ago
October 1, 2025
94 replies
15332 views

Anyone else having issue with InDesign review links not working today? I have sent out a few and reviewers are getting this message. Other programs seem to be working fine.

Bug

Correct answer Anubhav M

There is another thread about this specific issue:

https://community.adobe.com/t5/indesign-discussions/text-can-no-longer-be-highlighted-in-share-for-review/m-p/15532194#M637472

Hello everyone,

Thanks for your patience. The problem related to Share for Review links not working as well as the missing options for commenting have both been resolved. Kindly try re-opening your links and let us know if it helps.

Anubhav

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C

c.h.creatives

Participant

Still having the same issue right now, in all program with Share for Review.

M

Michele S Jennings

Known Participant

ANOTHER UPDATE: The link works on Safari for me, but not on Chrome. I'm checking with my Windows peeps to see what they're using.

H

heidsterrrr

Participating Frequently

Just checked and everything works just fine in Edge! Nothing in Chrome.

M

Michele S Jennings

Known Participant

I cleared my cache and cookies for the 4th time today and now it works in Chrome and Safari for me. Another colleague is still struggling with Chrome.

M

Michele S Jennings

Known Participant

The plot thickens...collaborators in San Diego and Pittsburgh CAN open the file in a browser from the link, but collaborators in Houston, TX and Gulfport, MS, cannot. Same file, same link. What can cause that?!

M

matthewronan

Participating Frequently

It is October 7th at 9:50am PST and I am still having this issue. I have created new links, saved new versions of the file, updated the app, restarted my computer, used different browsers, cleared my cache. The problem persists.

M

Michele S Jennings

Known Participant

I'm having the same problem TODAY (October 7). I spent an hour on chat with Adobe with them suggesting I clear MY cache and cookies (even though I'm not opening in a browser, it's my collaborators who get the Error 404). After an hour, I was told it was a known issue and that Adobe was working on it. If your issue was October 1 and mine is happening October 7, I'm assuming they haven't fixed it yet. Note to Adobe: Pin known issues at the top of tech support's screens so it doesn't take an hour for the customer to find out it's on Adobe's side and they're working on it. Time is money and I've wasted a lot today with this issue.

A

AFrackAuthor

Participating Frequently

Good to know, just noticed the same issue here again! Someday this feature will work...right?!?!?!

M

Michele S Jennings

Known Participant

We have used it extensively for a couple of years (at least). This is new for me to be down this long and have none of the fixes work. Every person any of our designers have sent a link to gets the 404. We're not even in the same town (or country in some cases) so we aren't on the same network. This is crazy.

J

Jordan38208883kylc

Participant

I am still getting the

"Error 404: Asset not found This asset isn’t available. Try checking the URL or visit a different page" Error message no matter what I try (creating new link, redownloading InDesign, resharing). Is the feature supposed to be working?

D

defaultrhmye5kqdjt2

Participant

Yup, broken again. Ours stopped working for a time last week (October 1-2). Fixed by October 2 a.m. But all links throwing 404s now.

C

Couls

Participating Frequently

This issue should also be shown on the Adobe Status page so we know that it's a universal known problem and not an in-house issue. We spent ages trying to fix this internally last week as the Status page was showing no issues.

pedrolopezandradas

Participant

The editors and I cannot open the links, but some authors from other countries can. This looks like a DNS problem or something similar. We are in Spain.

catherineb15166877

Participant

I am still getting a 404 for all of my share review links. Can someone help and let me know when this might be fixed? This is holding up our deadlines and our clients are not happy.

C

caitlinjohns2022

Participant

If it helps - I've looked into a workaround:
Export PDF - acrobat share for review is working with URL links!

catherineb15166877

Participant

That's what we did yesterday with a few other projects...but it doesnt help my current project that has over 100 comments and the team needs to see those comments and respond. This is a nightmare!

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