Answered

InDesign Undo history clears itself without user action

Forum|Forum|5 months ago
November 21, 2025
122 replies
74678 views

Undo steps disappear automatically while working.
Undo history resets to ~3 entries without any undo action being triggered.

This happens reproducibly every ~10 seconds.

Preflight is disabled.

Reproducible in:
- new documents
- local files (no cloud documents)
- fresh installs
- multiple machines

Windows 11.
Photoshop is not affected.

please help : (

Bug

Correct answer Harshika Verma

How can you say you don't understand?
We pay for programs that must be tested as stable BEFORE being released. We don't care about constant little innovations; we want STABLE programs that work.
Try to speak like professionals, as you should be.
Please review this and other threads, as we've been working with a program that contains bugs.
We're not grumbling, we're angry.

Hi All,

Thank you for your patience. The team has released a Fix for this issue is now available in the latest InDesign Prerelease build - 21.2.0.27

Please try out this Prerelease build and let us know if it resolves the issue.

If you are not already part of InDesign's Prerelease program and would like to join and try out the latest Prerelease build, please do the following:

* Go to https://adobe.ly/4qUXgUv

* Sign in with your Adobe ID (the Email ID associated with your Adobe account)

* Select ‘Available Programs’

* Find ‘InDesign Prerelease’ and click ‘Join’

* Once you’ve joined, go to the Creative Cloud Desktop Application on your machine, click on 'Apps' in the section on the left

* Select the 'Pre-release' tab – there you will find the InDesign (Prerelease) build

* To check the Build number of the Prerelease build, hover the cursor over the name – you will see the Build number 'v_________'

* Select ‘Install’

Thanks,

Harshika

Saevus

Participant

This is still not fixed!!!!!!! and to hell with the 10 undo's! Revert again!

OsakaWebbie

Inspiring

I can also confirm that at least in my case, upgrading my RAM from 16GB to 32GB fixes both issues. (No, I'm not saying we need to all get more RAM; I had been considering it for other reasons and this became the catalyst to finally do it.)

M

mahnoel

To confirm, I'm having this issue on my PC that does indeed have 16GB of RAM, and none of my coworkers with a MAC are having this issue.

BobLevine

Community Expert

Yes, it is a Windows only issue but it's supposed to be fixed in the 21.2 update that is rolling out now. I can't comment because I have not seen that issue here. It seems to be mainly on machines with 16GB of RAM. Here's the link to the changelog for 21.2: InDesign release notes

T

Tom ato

Participant

From the Oxford Dictionary:
NOW: "(at) the present time".

My concept of "now" must be somehow different from yours...

P

Peggy26804152m3cb

Depuis la dernière mise à jour InDesing 2026, je suis bloqué à 3 CTRL+Z. J'ai essayé toutes les méthodes recommandées ( réinitialisation des préférences etc...) mais rien n'y fait! Queql'un a-t-til une solution ?

jmlevy

Community Expert

Bonjour,

Il s'agit d'un bug connu largement commenté et qui semble être en voie de résolution :

https://community.adobe.com/t5/indesign-discussions/indesign-undo-history-clears-itself-without-user-action/td-p/15631507

A

Anonymous

When will this be avalible to the regualr user? I can't install prerelease programs my instuition prohibits that. This need to be avalible to the general user before this can be considered fixed.

Abhishek Rao

Community Manager

Hi @22968670,

Thanks for checking in. I understand the concern, especially if you're unable to install pre-release builds due to institutional policies. At the moment, I only have a tentative timeline from the product team, and while this can still change, the fix is currently expected to roll out to the regular Creative Cloud release in the next few days.

As soon as the update is available, it will be shared in this thread.

I'll keep you posted if there's any change to the timing.

Abhishek

F

François Valsemey

Pour information, si utile,
L'historique fonctionne normalement avec la version préliminaire (je travaille avec actuellement). C'est donc corrigé, en attendant la version finale...
Toutes les solutions conseillés auparavant ou dans d'autres discussions sur le même sujet (réinstallation, suppression des préférences ou caches, problème prétendu de RAM, etc, etc...) n'ont rien donné.
Merci !

A

Anonymous

This issue is not resolved by a "correct answer" of a beta release that a large number of professionals cannot install. Stop trying to bury this issue in the discussion forum.

Adobe can mark this resolved when it is distributed through regular CC channels.

A

Anonymous

Previously, in InDesign, when you press Ctrl+Z on the keyboard, you could go back maybe 50 steps. Since December, this has disappeared, I can only go back one step. Disaster. Colleagues told me that now I have to call it up in the History panel. But it doesn't work as well as CTRL+Z before, sometimes I can only go back 3 steps in the history. Why did this great function disappear? But most importantly: this doesn't work on my computer at home. I have the same version at work and there it still works the old way, CTRL+Z and 50 steps back. How is this possible? Today I uninstalled and reinstalled InDesign, to see if that would help, but nothing changed.

M

Manan Joshi

Community Expert

This is a known issue discussed in the post listed below. This has since then been fixed and is currently available in prerelease builds. See the following for more details

https://community.adobe.com/t5/indesign-discussions/indesign-undo-history-clears-itself-without-user-action/td-p/15631507

-Manan

M

michaelh35470858

The PreRelease does NOT work. Fix this or Select Choice International will cancel all their Adobe accounts.

R

ROBERTA23343392zjdm

Soluzione undo confermata:
Dopo tre giorni di supporto Adobe (reset completi, reinstallazioni, tentativi di Prerelease), l’unica soluzione funzionante è stata l’installazione di InDesign 2024.

Con la 2024:

Undo funziona correttamente
Questo conferma che il bug è specifico di InDesign 2026 su Windows.

Ringrazio l’ultimo tecnico che ha insistito sul downgrade: ora posso lavorare senza rischi. spero sia utile a chi ha lo stesso problema

T

Tom ato

Participant

OK, so we have to thank the expert and the Adobe team for telling us to go back two years to get work done.
What about the compatibility we no longer have with our customers?
What about the two-year subscription we paid for every month?
Is anyone thinking of refunding us?!?

S

sminguijon

Participant

I use In Design everyday from 7 to 10 hours. I just can't explain how much a pain in the ass this problem is. You should stop developing any other tools and FOCUS ON THIS.
How can you even release an update with this kind of problem. This lack of quality control is unacceptable in THE MOST EXPENSIVE DESIGN SUITE ON THE MARKET.