Answered

InDesign Undo history clears itself without user action

Forum|Forum|5 months ago
November 21, 2025
122 replies
74678 views

Undo steps disappear automatically while working.
Undo history resets to ~3 entries without any undo action being triggered.

This happens reproducibly every ~10 seconds.

Preflight is disabled.

Reproducible in:
- new documents
- local files (no cloud documents)
- fresh installs
- multiple machines

Windows 11.
Photoshop is not affected.

please help : (

Bug

Correct answer Harshika Verma

How can you say you don't understand?
We pay for programs that must be tested as stable BEFORE being released. We don't care about constant little innovations; we want STABLE programs that work.
Try to speak like professionals, as you should be.
Please review this and other threads, as we've been working with a program that contains bugs.
We're not grumbling, we're angry.

Hi All,

Thank you for your patience. The team has released a Fix for this issue is now available in the latest InDesign Prerelease build - 21.2.0.27

Please try out this Prerelease build and let us know if it resolves the issue.

If you are not already part of InDesign's Prerelease program and would like to join and try out the latest Prerelease build, please do the following:

* Go to https://adobe.ly/4qUXgUv

* Sign in with your Adobe ID (the Email ID associated with your Adobe account)

* Select ‘Available Programs’

* Find ‘InDesign Prerelease’ and click ‘Join’

* Once you’ve joined, go to the Creative Cloud Desktop Application on your machine, click on 'Apps' in the section on the left

* Select the 'Pre-release' tab – there you will find the InDesign (Prerelease) build

* To check the Build number of the Prerelease build, hover the cursor over the name – you will see the Build number 'v_________'

* Select ‘Install’

Thanks,

Harshika

Show previous replies

B

Bartattack

Participating Frequently

I just noticed that just before my history resets, you see indesign 'reading' some images. (you see the message next to the preflight message in the bottom bar).

I recorded it.

I'm just moving one image around on the page here... nothing else.

also happens while typing etc...

Screen_Recording_2025-12-16_at_11-23-21_AM.zip

A

Anonymous

Hallo!

Ich habe folgendes Problem: Mein Protokoll in InDesign merkt sich plötzlich nur noch die letzten 1-2 Schritte und ersetzt die vorigen Änderungen. Somit kann ich über STRG + Z nur die letzten ein oder zwei Schritte zurück gehen. Sobald ich etwas anderes mache (einen neuen Textrahmen, Objekt verschieben) wird das Protokoll überschrieben mit diesem Schritt. Dies geschieht bei all meinen Dateien. Habe den Rechner neu gestartet, andere Anwendungen geschlossen.. nichts hilft. In den Voreinstellungen habe ich auch nichts dazu gesehen. Version ist 21.0.2.

C

carina_8804

Hallo, das Problem habe ich seit heute auch. Hast du eien Lösung gefunden? Danke und VG

A

Anonymous

Hallo, leider besteht das Problem immer noch 😞

A

Anonymous

Same issue here!

Windows 10, plenty of RAM, only InDesign opened.

My history states to 4, 5... then they clear themselves automatically every few seconds.

Did anyone try to install the older version available in CC? InDesin 20.0?

Oh Zeus, how I miss the old Adobe CS6 package...

Cheesusmice

Participating Frequently

I've gone back to 20.5 and the problem still persists. My personal desktop computer doesn't show this issue though, it's still on windows 10... not sure if there's been a windows update that indesign doesn't like. Seems odd that the older versions start doing it too.

Cheesusmice

Participating Frequently

Woops just seen you're windows 10! Guess not.

B

Bartattack

Participating Frequently

same issue here.

Windows 11 - indesign 21.02

History resets after about 10 actions to 3 entries.

B

Bartattack

Participating Frequently

Just tried installing the indesign beta version (to check if it also has this problem) and converted a file to open it... but the beta version has the same issue.

C

Cyrusmage

Inspiring

I'm having this issue too. Glad I'm not the only one. It's been driving me crazy. I've reset my preference 3 times now. The undos will work st first then stop at just 3 steps.

N

noir_fasih

Hello all,
i am using InDesign 2025 version, i want to increase the undo steps but the option in missing in setting or prefrences. My system RAM is 16 GB. Is there any way to resolve this issue?

Mike Witherell

Community Expert

Hi Noir,

This appears to be an emergent issue. I am not seeing a solution yet, but you can read many others report about the problem. Here is just one similar discussion within this forum:

https://community.adobe.com/t5/indesign-discussions/indesign-undo-history-clears-itself-without-user-action/td-p/15631507

Mike Witherell

Anubhav M

Community Manager

Hello @Fasih_5561,

I'm sorry to hear about your experience. We are currently checking this with the product team. Could you also share the following information:

For macOS computers:
System Report

- You can generate it from the Apple icon > About This Mac > System Report > Save to the desktop.

For Windows computers:

System Report:

- Please press Windows Key + the letter "R" on your keyboard to bring up the Run command window

- Type "msinfo32" in the Open field and left-click OK

- While viewing the Microsoft System Information summary, go to File, then choose Save (Please do not use Export)

- Save your MSINFO32 report as "msinfo32.nfo" on your desktop to easily locate it after. It can take up to a minute to generate a report.

Kindly upload the files and a screen recording of your exact workflow leading up to the problem to Google Drive/Dropbox/etc, and share a public link here or via DM so that we can investigate this further.

Looking forward to hearing from you.

Anubhav

L

leah.06

I’ve encountered the same issue as well. From what I’ve searched it’s often mentioned that this can be related to RAM or memory management, but it still happens even though I have sufficient RAM and it usually doesn’t occur under normal conditions. It feels like the Undo history clears unexpectedly without any user action, which is quite disruptive to the workflow.

A

Anonymous

Same problem here. I try many differents solutions, but nothing works.

islamfarid

Participant

I have the same issue exactly as everyone describe it.

I tried resetting, reinstalling etc. Disabling GPU restart....

P

Phoebe34611323cbvk

My collegue and I are having the same issue, both on windows, both with the latest update 21.0.2 (though i noticed it with the previous update too - started last week!)

Have deleted preferences, uninstalled and reinstalled, still same issue 😞

Please help!!!! We have a huge print deadline looming!

P

Phoebe34611323cbvk

Also, I got adobe to look into it on my laptop and unfortunately they were unable to fix it yet and the issue was escalated to their engineers. None of the fixes mentioned in this thread have worked. I am hoping that with enough people with this issue it will get fixed quickly 😞

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