Participant

Question

InDesign URL published links no longer work "HTTP ERROR 503"

Forum|Forum|1 year ago
November 14, 2024
13 replies
1225 views

I believe Adobe InDesign is down or something?? As all of our company .indd published projects that we send to our clients with the ttps://indd.adobe.com URL seem to result in HTTP ERROR 503 (server is down). Is this a short term fix? What could have caused this?

We need those links working today! Thank you!!!

This topic has been closed for replies.

V

v27632323kfu8

Participant

It's working now!

Abhishek Rao

Community Manager

Hi everyone,

We’re glad to hear that the issue has been resolved and your links are working again. There is already a bug logged for this, and our product team is actively working to ensure it is completely resolved.

We will keep you posted with any new updates. Thank you for your patience and understanding!

Best,

Abhishek Rao

J

Jer_MNL

Participant

yey! thanks so much Adobe team!

C

cha-san

Participant

same here! what should we do to avoid this?

M

Maurice_TOC

Participant

It's fixed ...

corvina1

Participating Frequently

Me too 😞

N

N J WATERS22050247hfjv

Participant

I'm on with an aget online chat and they don't have an answer for me yet.

N

N J WATERS22050247hfjv

Participant

Just had confirmation from my online chat with adobe:

I am sorry for the inconvenience, I would like to inform you that this is a known issue due to a server problem or the team is still working to resolve the issue, I request you to cooperate with us, please give us some time to work on it and please try again after 1 or 2 hours, there are chances that it will get fixed in next 2 to 3 hours, we will try to resolve the issue as soon as possible and we will update you on your registered email.

Sure will try to resolve this as soon as possible thank you for your cooperation we appreciate it.

V

v27632323kfu8

Participant

I’m experiencing the exact same issue. They mentioned they’re working on fixing it, but nothing has worked so far. Any link I send is still broken. Now my clients are calling and asking me to send them the PDF directly instead.

M

Maurice_TOC

Participant

Same here, needs to be fixed asap.

M

mathias_tellnes_4101

Participant

Same here, I cant update my link either. Needs to be fixed asap.

M

Manuel3108400517s4

Inspiring

Same problem, still unresolved