Skip to main content
Participant
June 16, 2007
Question

Missing Fonts

  • June 16, 2007
  • 128 replies
  • 39970 views
There are fonts installed on my system, which are available in Word, CorelDraw, and other applications, but they do NOT show up, at all, in the fonts list of ANY CS2 application ... InDesign, Photoshop or Illustrator. This situation might be true of OTHER fonts, but the only ones I'm conscious of are the basic four variations of Arial Narrow, and Arial Black. (Arial Black Oblique is ALSO installed, and it IS available.)

These EXACT SAME fonts WERE available in Adobe applications, as long as I was using XP. Now that I've switched to Vista, they've ceased to function.

I've tried reinstalling these fonts and rebooting. What else can I do?

Thanks!

bilglas
    This topic has been closed for replies.

    128 replies

    Participant
    July 19, 2007
    The problem is that I cannot apply the following styles:
    Arial Narrow Bold
    Arial Narrow Italic
    Arial Narrow Bold Italic

    The only thing that I can apply is Arial Narrow itself. I would not mind if all the arial narrow styles would appear under Arial. The problem is that I cannot use the 3 styles above.

    Also, how do you explain that the new fonts installed by Office 2007 as Calibri are not recognized by Distiller?
    Participant
    July 19, 2007
    I found the culprit but not exactly the solution. The problem is NOT related to Vista. It also happens in machines with Windows XP. The issue is related with Office 2007. Adobe products do not recognize fonts installed by Office 2007.

    I did several tests. I installed Vista on a desktop. Arial Narrow is not installed as system font. Then I installed CS2 and Arial Narrow (version 2.35). It worked perfectly. After that I installed Office 2007. The problem appeared again: Arial Narrow displays as a variant of Arial. And if you a have a document in Word using Calibri, Distiller does NOT output the PDF because it does not find the font.

    Then I tried to remove Arial Narrow version 2.37 (installed by Office 2007) and installed Arial Narrow version 2.35. A weird thing happened: the font appears duplicated in the Windows font folder.

    I did the same tests in a desktop with Windows XP. Adobe products work fine with Arial Narrow as long as Office 2007 is not installed. Once you install Office 2007 the problem appears.

    I called Microsoft and they told me they cannot help me with this. Adobe is not helping.

    What the hell are we supposed to do?
    BobLevine
    Community Expert
    Community Expert
    July 19, 2007
    I can confirm the behavior but I'm not quite sure it's a bad thing going
    forward. I far prefer to see these font styles linked properly to their
    families.

    Whether this was intentional or not, I don't know.

    You might want to take this over to the type forum where the real font
    gurus hang out. There may be some insight into this over there.

    Bob
    Participant
    July 19, 2007
    I am using Limon fonts, specifically S1 and R1. S1 appears just fine (not at the bottom of the list), but not R1. And they both appear correctly in Word.

    Tina
    Participant
    July 17, 2007
    Has anybody found a solution for this? How about Adobe Support? I could not find anything on their knowledgebase.
    Inspiring
    July 10, 2007
    "It seems like when InDesign generates its font list and the Find Font dialogue box, it gets its information on what fonts are available from PostScript files, not necessarily the fonts themselves."

    "...replace the old Arial PostScript files..."

    "InDesign was a help in that it was the only program which displayed both the PostScript file info and the font file path (otherwise Id never have known Helvetic.ttf was generating the Arial PostScripts)...."

    Just two clarifications: the writer is using "PostScript files" to mean "(PostScript) Type 1 font files," and these ARE actual fonts. However, they later refer to "Arial PostScripts" to mean fonts showing up in the menu regardless of what fonts are physically around. Very confusing.

    Cheers,

    T
    Joel Cherney
    Community Expert
    Community Expert
    July 9, 2007
    Hey Tina, which Khmer fonts are you trying to use? My experience with both the Limon and Ekreach families is that they need to be edited in order to appear in ID. Editing fonts is a horrible, horrible idea for any stable print workflow, and may well be in violation of the licensing agreement depending on foundry, but in the case of Limon and Ekreach, it's the only way I know of to get them to function in ID.

    I'm 95% sure that Khmer fonts won't appear at the bottom of the font list in ID. If they're Khmer Unicode fonts, they're not supported by Cooltype or Uniscribe, or at least they weren't the last time I checked. If they appear in ID at all, I'd bet money that the fonts are identifying themselves as Thai fonts, and you'll have severe character drops when trying to set Khmer type.

    If they're not Unicode fonts (like the Limon and Ekreach mentioned above), then they most likely will not appear in the font dropdown because they weren't generated correctly. However, if you have a tool to edit TrueType fonts, you might be able to get them to work in a duct-taped sort of way.
    Peter Spier
    Community Expert
    Community Expert
    July 9, 2007
    Just to be sure, have you scrolled through the whole font list in CS2? They might be grouped at the bottom.

    Peter
    Participant
    July 9, 2007
    Worse, the fonts show up in Indesign 2 but Not CS2 (Windosows XP).
    Participant
    July 7, 2007
    I have perhaps a similar and certainly equally as frustrating a problem. I am trying to download about 10 Khmer fonts. All the fonts appear in Word and Photoshop, but only 2 of the 8 appear in InDesign CS2 on Windows XP. Any ideas?
    Inspiring
    July 2, 2007
    > arial narrow bold super bad

    Now there's a font to crave! [grin]

    Dave