Missing Fonts

If you are using Office 2007 or Vista and receive "missing fonts" error for the Arial Narrow family, then please try these intructions.

Office 2007 and Vista change the old fonts dated 11/12/1998 to a newer version dated 7/14/2006. Apparently, InDesign does not like this newer version. If you have access to a computer with Office 2003 (or a machine that doesn't have Office 2007 or Vista installed), then go into the folder C:\Windows\Fonts and grab the old versions of:

ARIALN
ARIALNB
ARIALNBI
ARIALNI

Dated 11/12/1998 and save to a folder.

Then go into the folder:

C:\Program Files\Common Files\Adobe\Fonts

and delete the files:

ARIALN
ARIALNB
ARIALNBI
ARIALNI

dated 7/14/2006

and replace with the older version.

This should resolve the issue.

-Rob

Mauro....you are my favorite person of the day! Thanks a bunch!

It works!! Thank you Mauro!

BRILLIANT! It now works perfectly!

Thanks!

Thanks you Mauro. That did the trick.

I'd like to add to my earlier post speculating about responsibility.

As I'm not a font expert, nor knowledgeable about how Adobe products get information about what fonts are loaded in the system, I suppose it is possible that this is similar to the problems people report about various Adobe apps "breaking" their PDF workflow.

In those cases it has been suggested that the problems are caused by third-party developers' failures to properly implement the postscript standard. In fairness, it is not impossible, however unlikely, that Adobe could also be guilty of such a lapse, and that the newer fonts are making use of code in a new, but compliant, way which was not anticipated.

Peter

I FOUND THE SOLUTION!

1) Log into any computer running Windows XP, locate and copy the 4 Arial Narrow files:
ARIALN.TTF - 132 KB
ARIALNB.TTF - 136 KB
ARIALNBI.TTF - 136 KB
ARIALNI.TTF - 139 KB
Please note that the extension is TTF, not OTF (installed with Office 2007) and the size is smaller (Arial Narrow OTF size is over 170KB)

2) Copy the files to the following folder: C:\Program Files\Common Files\Adobe\Fonts

3) Open any Adobe product (I have tested with Illustrator CS2, Indesign CS2 and Indesign CS3). You will now see both Arial and Arial Narrow listed. However, Arial Narrow (Regular) is listed under Arial.You will see:

ARIAL and the variants:
Narrow
Regular
Italic
Bold
Bold Italic
Black
ARIAL NARROW and the variants:
Italic
Bold
Bold Italic

Therefore if you wish to use Arial Narrow Regular you have to select Arial and the variant Narrow. For the the other Arial Narrow variants, select Arial Narrow and the variant you want to use.

Please let me know if this worked for you. Good luck!

Could you post a link to putting the genie back into the bottle, please.

>I'm guessing there's some type of bug there, but I'm not enough of an expert in font technology to to even guess who's fault this is.

But we can take a stab at who is in a better position to ignore or break an existing standard. ;)

>I far prefer to see these font styles linked properly to their
families.

And I doubt that anyone would be complaining if ALL the narrow variants were showing up with the plain variants. It's the missing italic and bold variants that seems to have people (rightly) steamed.

Interesting that this is an Office 2007 issue. One more reason not to upgrade.

Peter