Missing Fonts

Can someone please help me in locating these Arial fonts that are dated for 11/12/1998? I have looked into several XP machines running office 2003 and I am unable to find these fonts. I can only find the same fonts that are dated 7/14/2006. I have looked on the Microsoft Website and others and am not able to locate the Arial fonts with the same size and date as needed to fix my CS3 missing font issue. I have found that these websites suggest that these fonts are discontinued. Can someone please tell me where I can go or suggest another option to get these most needed fonts. I would love to see if this solution works!!

Thank you!!

Shirley

I was also grateful to find this post, as I too was tearing my hair out. But interestingly my Arial Narrow nightmare occurred in switching from Windows 2000 to Windows XP. So perhaps there is a larger issue than just between CS2 and CS3.

My Adobe applications actually REMAINED THE SAME (Photoshop 7, Illustrator 8 and InDesign CS2)from the old machine to the new. I literally just reinstalled them. On my old 2000 machine, all was fine, on my new XP machine, none of my Adobe applications recognized Arial Narrow any more. But the fix of copying and pasting the fonts into the Adobe font directory fixed the problem for me. Thanks!

I have noticed a few other annoying font glitches in XP as well. One of the fonts I use heavily for a client, Trajan Pro, has lost it's bold functionality in Adobe applications on my XP (whereas it had a bold option on my 2000 machine), which also drives me nuts. I may see if this trick will help with that as well...
But thanks for the help. Hyla

We have been struggling with the Arial Narrow/ID CS3 issue for some time now, and have sought Adobe's help, but to no avail. We did however find a link (http://www.indesignsecrets.com/getting-indesign-to-see-your-fonts.php), and followed the advice in the first paragraph, suggesting the placement of shortcuts to the Arial Narrow fonts in the ID CS3 font folder, and it worked immediately. We first had to remove the version of Arial Narrow that Office 2007 installed, and replace with version 2.30. Hope this works for others as well.

I have the same problem: CS3 doesn't recognize Arial Bold and substitutes Arial Greek instead. What would happen if I simply removed Arial Greek from Windows Fonts? Cliff Moore

This article has been some interesting reading because I have on PC that is having the same problem with Helvetica. In CS3 the only Helvetica that shows up in the font list is Helv Narrow after I get the Missing Font message and go to look for the font in the font list. Helvetica is installed and activated and shows up in PM6, CS2, but not in ID CS3.
I have a Dell running WINXP SP2, I upgraded IDCS3 to 5.0.1 and tried removing the adobefnt*.lsts but Helvetica Bold will not show up.

Thanks
John

Thomas, thank you for your insight on the naming issue caused by Microsoft. The thing I do not understand, however, is why if the font works fine in InDesign CS2 and does not in InDesign CS3, how is this not an Adobe issue? Obviously there was a change made in the way InDesign recognizes font identities between CS2 and CS3. It would appear that Adobe could supply an adaptation to the program to enable users to have access to one of the most universally used fonts. This is causing such a problem for me to the extent that I cannot use CS3 for any previously designed project and I do not dare to delete CS2 and cannot imagine when I would feel safe doing so. Most designers have projects that they update from time to time and most use Arial Narrow to some degree.

Unfortunately the solution suggested by Mauro did not work for me. I feel it is Adobe's responsibility to its customers to either provide a patch for InDesign CS3 if possible or work with Microsoft to provide substitute font files for the Arial Narrow family with are compatible with the new InDesign.

Unfortunately, this is not something Adobe can patch.

Microsoft made a change in the newer versions of Arial Narrow, to fill in some additional "name" fields in the font. Unfortunately, they also inadvertently gave all four Arial Narrow fonts the same OpenType "style" name in the new versions of the font. That's just a bug and causes some of the problems described.

But even without that error, the new fonts might very well be showing up as having different names, for the simple reason that they do indeed have different names.

Once Microsoft updates the fonts to correct the bug, and everyone moves to the even newer fonts, the problems will go away. Until then, there's not a lot Adobe can do.

Regards,

T

Thank you Mauro for your solution and Peter for directing me to this thread.
This looks like it will work (although not completely convenient).

However I hate to blow a hole in your theory but I experienced the Arial narrow problem after upgrading from CS2 to CS3. It was OK in CS2, AND I do not have Office 2007 installed. I have had the same Arial Narrow fonts for years and so cannot be attributed to new version font files. The problem must be connected to Adobe CS3.

I think it would be nice if Adobe would address this with patch or whatever especially since Arial narrow is so universally used as a convenient "tight space" font. I have not come across any other fonts yet which experience this problem, but then I just went to CS3 about 2 months ago. Is there anything I should watch for?

Cheers for that.Nice and simple!!

Wow. Thank you Mauro. After killing an entire day on this, that trick worked.