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Participant
June 16, 2007
Question

Missing Fonts

  • June 16, 2007
  • 128 replies
  • 39975 views
There are fonts installed on my system, which are available in Word, CorelDraw, and other applications, but they do NOT show up, at all, in the fonts list of ANY CS2 application ... InDesign, Photoshop or Illustrator. This situation might be true of OTHER fonts, but the only ones I'm conscious of are the basic four variations of Arial Narrow, and Arial Black. (Arial Black Oblique is ALSO installed, and it IS available.)

These EXACT SAME fonts WERE available in Adobe applications, as long as I was using XP. Now that I've switched to Vista, they've ceased to function.

I've tried reinstalling these fonts and rebooting. What else can I do?

Thanks!

bilglas
    This topic has been closed for replies.

    128 replies

    Dov Isaacs
    Legend
    September 11, 2008
    Yep, success here!

    The trick is that you need to rebuild the Adobe font cache mechanism. First, exit all Adobe programs. Then, search and delete ALL files of the form AdobeFnt##.lst where ## is a two digit number.

    At that point, all nine of the Arial family members appear as styles under Arial.

    - Dov
    - Dov Isaacs, former Adobe Principal Scientist (April 30, 1990 - May 30, 2021)
    BobLevine
    Community Expert
    Community Expert
    September 11, 2008
    > Yep, success here!

    And here as well after deleting the font cache files.

    Bob
    _bilglas_Author
    Participant
    September 11, 2008
    Hey... I'm the geek who started this thread, some 15 months ago. I was very excited to learn (thanks, Thomas) that Microsoft had issued a "hotfix" for the problem! Finally! I've gone through the ridiculously convoluted process of applying the fix ... installation successful.

    Well, I don't know about Microsoft Word, but for InDesign CS3 and Photoshop CS3, nothing has changed. The font selection list offers either ARIAL or ARIAL BLACK. When choosing ARIAL, the variations include Regular, Italic, Bold, and Bold Italic .... AND (erroneously) Narrow and Black. The only style option when choose ARIAL BLACK is Italic.

    I've rebooted, I've check the fonts listed in my windows/fonts folder ... nothing has changed. Still have no way of getting Arial Narrow Italic, Arial Narrow Bold, or Arial Narrow Bold Italic.

    Incidentally, all ten variations DO appear correctly in CorelDraw X3, so one might argue that the problem is Adobe's ... but personally, I'd much rather blame Microsoft.

    Anybody else have any luck with that "hotfix"?
    Inspiring
    September 11, 2008
    Microsoft has issued a "Hotfix" for their bug in Arial Narrow.
    http://blogs.adobe.com/typblography/2008/09/arial_narrow.html

    Cheers,

    T
    Participating Frequently
    July 13, 2008
    People should be pressuring Microsoft to fix the bug in their fonts, not letting them off the hook by buying new versions of those fonts. As well, many people will have older versions of the fonts floating around somewhere, so I wouldn't advise people to rush out and spend $104 on new fonts.
    Participant
    July 11, 2008
    Solution:
    Go to www.fonts.com
    Purchase Arial Narrow family ($104 for reg., bold, italic & bold italic)
    Download and unzip
    Go to Control Panel, Fonts, File, Install new font
    Done

    I just did it, and it worked in XP-InDesign CS3
    Participant
    June 25, 2008
    Thank you, Mauro, for your inspired solution in Message #35!
    Participant
    June 23, 2008
    Thank you Jimmy! Copying those 4 files in C:\Program Files\Common Files\Adobe\Fonts and forcing CS3 do dump the preferences when launching worked perfect.
    Participant
    April 3, 2008
    Hi Shirley,

    I had the same problem and found the fonts in the following location -

    http://www.shootingsoftware.com/ftp.htm
    http://www.shootingsoftware.com/ftp/Arialn%20Font.exe

    Jimmy.
    Peter Spier
    Community Expert
    Community Expert
    February 5, 2008
    Those versions are indeed discontinued. My recollection is they were shipped as part of either Windows 2000 or Office 2000.
    Participant
    February 5, 2008
    Can you tell me where I can locate these Arial Fonts. I have looked at several PCs that have XP on them but all have the same fonts that are dated 7/14/2006 with 175KB. I have not been able to locate any with the date 11/12/1998 or the size of 135KB. I have gone to several websites, including Microsoft's. They say that these fonts are discontinued. Do you know of another way for me to obtain these fonts? I would very much like to see if this solution with work for our many CS3 users.

    Thank you!!

    Shirley