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Participant
Dec 18, 2005 4:09 AM UTC
Question

Missing required system fonts or cmap files

Hello,

I installed (and uninstalled and reinstalled over and over) InDesign CS2 today (via the full Creative Suite 2 installer), and every time I try to launch it, I get the dreaded "missing required system fonts or cmap files. please reinstall" dialog.

I have read and tried http://www.adobe.com/support/techdocs/324343.html. I have manually copied in the ZX______.PFM and ZY______.PFM files. I have deleted the AdobeFnt*.lst files, and reinstalled.

Nothing seems to work.

Could someone assist with a solution?

Regards,
Allan
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    101 replies

    Participant
    Apr 21, 2007 4:11 PM UTC
    IM VERY FRUSTRATED, I USE A MAC G5 AND I HAD A PROBLEM THIS WEEK MY PHOTOSHOP CS2 GET FREEZE THEN I TRY TO REINSTALL WITH THE ORIGINAL CD INSTALLER, AND THIS GIVE ME AN ERROR DURING THE INSTALLATION : A REQUIRED FILE IS MISSING, I DONT REALLY KNOW WHAT FILE OR WHAT CAN BE, PLIS SOME ONE COULD HELP ME WITH THIS IM VERY SAD :(
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    Participant
    Apr 8, 2007 2:26 PM UTC
    Thank you very much for your fast response and the files, the link worked properly. Also, my InDesign works just the way it should now.

    Cheers.
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    Participating Frequently
    Apr 8, 2007 10:15 AM UTC
    If http://www.public.newrandom.com/Reqrd.rar (or .zip)
    is not working, give the following a try:

    http://www.wikiupload.com/download_page.php?id=121536

    Cheers.
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    Participating Frequently
    Apr 8, 2007 10:03 AM UTC
    It will be working when my webhost gets back online. For some reason they are down at the moment. Working at uploading it to a temporary location at the moment, but my connection seems to be a little shotty too. Hang on.
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    Participant
    Apr 8, 2007 9:46 AM UTC
    Is it me or is the link you posted really not working anymore? When I click the link it says that this link could not be displayed..did you removed it?
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    Participant
    Mar 20, 2007 5:41 AM UTC
    Adding those files definitely fixed my problem for me, after trying many of the Adobe methods.

    Thank you so much Domingo, if you want help hosting those files, if bandwidth becomes an issue, let me know. Your help is greatly appreciated and has releaved so much stress lol.
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    Participant
    Mar 19, 2007 10:27 PM UTC
    Thanks, Domingo, for making the corrected files available. You saved me lots of time and a big old headache. Appreciate it very much.
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    Participant
    Mar 19, 2007 4:48 AM UTC
    Thanks to Domingo Chavez! Adobe should be paying you a salary for your expertise on this board! Your suggestion worked like a charm. InDesign is now working fine.

    Next...if only I could figure out why I am getting a Runtime Error on Illustrator CS2 when trying to save a file.

    Boy...I wish Adobe was more responsive to their customers support needs.

    Thanks again Domingo.
    Lisa
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    Participant
    Mar 13, 2007 7:55 AM UTC
    Thanks for the files!
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    Participating Frequently
    Feb 27, 2007 7:43 AM UTC
    Thanks Domingo!
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