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Participant
December 18, 2005
Question

Missing required system fonts or cmap files

  • December 18, 2005
  • 99 replies
  • 53004 views
Hello,

I installed (and uninstalled and reinstalled over and over) InDesign CS2 today (via the full Creative Suite 2 installer), and every time I try to launch it, I get the dreaded "missing required system fonts or cmap files. please reinstall" dialog.

I have read and tried http://www.adobe.com/support/techdocs/324343.html. I have manually copied in the ZX______.PFM and ZY______.PFM files. I have deleted the AdobeFnt*.lst files, and reinstalled.

Nothing seems to work.

Could someone assist with a solution?

Regards,
Allan
    This topic has been closed for replies.

    99 replies

    Participating Frequently
    February 21, 2007
    just change the .rar to a .zip. I have both copies online for download
    Participant
    February 21, 2007
    Hello,

    I am having this InDesign problem as well. I tried to unzip the file
    http://public.newrandom.com/Reqrd.rar but winzip didn't opn. I got a message that said windows cannot open ths file. I have unzipped others seccuessfully but not this one. Is there a .zip I can get to?

    This is so crazy. I cannot believe Adobe can't fix this problem which appearently has been going on for quite some time. Sholud I stick with Quark?
    Participant
    February 21, 2007
    I finally managed to get indesign to open after finding another computer (a Mac) and copied the folder from reqd and pasted it into the common files/adobe/fonts/reqd folder and presto it worked, after two long days following the various methods adobe tech support offered. Whey dons't Adobe simply put it onto the extras disc, it obviously happens all the time to lots of people! Hope all the other programmes that need that file will also operate smoothly!!!!
    Any way at last I can get to productive work!
    Participating Frequently
    February 21, 2007
    because no one reads this thread entirely, i'm reposting the instructions at the end so people don't have to dig too far to find them.

    +++++++++++++++++++++
    Missing Files: http://public.newrandom.com/Reqrd.rar (or .zip)

    Instructions:

    The attached archive contains the CMaps and Base folders that contain the files that you are most likely missing. Just unzip the files using an unzip program such as winzip, winrar, or Windows built in archive program. Make sure inDesign is not running. Delete the CMaps and Base folders in your C:\Program Files\Common Files\Adobe\Fonts\Reqrd folder, and copy these new folders in their place. Simply run inDesign and you should no longer be presented with the error message.

    If you have any problems, don't hesitate to contact me.
    +++++++++++++++++++++
    Participant
    February 21, 2007
    I have spent the past two days trying to get the InDesign to function, the steps I followed from the Adobe tech support docs did not work, I have re-installed the Adobe Creative Suite2Standard, and not able to use InDesign!
    HELP some one please, the Adobe phone help simply sent me back to the Adobe web site, to no avail. How much time wasted trying to get something I paid 1200 Euro for to work.
    Has any one got an answer
    harry52@eircom.net
    SimonWarner
    Participating Frequently
    February 21, 2007
    Harry52

    Please start a new topic and explain your problem clearly.

    Many people are willing to help if you do this.
    Participant
    February 18, 2007
    Domingo thanks!!!

    Greets from the Netherlands!!! x m
    Participant
    February 13, 2007
    To: Domingo Chavez,

    Your upload and instructions did help VERY MUCH. Thanks a lot!!!

    Marcus
    Peter Spier
    Community Expert
    Community Expert
    February 10, 2007
    If you read the whole thread you'll see where Domingo posted the files.
    Participant
    February 10, 2007
    help me please.. i got the same problem with you guys.. they need the CMap files..can you send it to me Domingo??

    Kirei_morizuki@yahoo.com

    also tell me where should i paste/extract it too.. thanks somuch
    Participant
    February 7, 2007
    Just wanted 2 thank Domingo 4 the files u put on the server, u r brilliant! regards from Islandur in Iceland