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Participant
December 18, 2005
Question

Missing required system fonts or cmap files

  • December 18, 2005
  • 99 replies
  • 53004 views
Hello,

I installed (and uninstalled and reinstalled over and over) InDesign CS2 today (via the full Creative Suite 2 installer), and every time I try to launch it, I get the dreaded "missing required system fonts or cmap files. please reinstall" dialog.

I have read and tried http://www.adobe.com/support/techdocs/324343.html. I have manually copied in the ZX______.PFM and ZY______.PFM files. I have deleted the AdobeFnt*.lst files, and reinstalled.

Nothing seems to work.

Could someone assist with a solution?

Regards,
Allan
    This topic has been closed for replies.

    99 replies

    Participant
    February 4, 2007
    Thank you Domingo!

    My InDesign program is now up and running.
    Participant
    November 28, 2006
    A FIX FOR .......... "Missing required system fonts or cmap files"

    I put InDesign onto my mac pro and had the error come up as i was installing the program,
    i looked at all the ideas from this forum but stumbled accross an easy fix that didnt involve copying files ect.....

    All i had to do is install Photoshop CS2 (or in my case Photoshop CS2 Free Trial) first then install InDesign.

    This worked on my mac, i put InDesign Trial on my Laptop (windows Pc) just to see if it would come up with the same problem and yes it did :- Error message on indesign start up..."Missing required system fonts or cmap files"

    So i Un installed it and installed Photoshop CS2 trial, then put Indesign CS2 on and it worked !

    I Really hope this works for other people.

    Daniel
    Participating Frequently
    September 28, 2006
    You should only delete folders titled to the program, so yes, you need to be careful.
    Participant
    September 28, 2006
    Oh, I forgot to mention Photoshop Elements, Reader for Palm OS, and Acrobat Reader 7.
    Participant
    September 28, 2006
    I have Audition, Premiere Pro, and Type Manager in the Adobe folder so do I need to be a little more precise?
    Participating Frequently
    September 28, 2006
    I assume uninstall would be going to control panel > add/remove programs and remove the Adobe Suite. Then go to your C:\Program Files and removing the Adobe folder. Then going to the C:\Program Files\Common Files and deleting the Adobe folder in there too.
    Participant
    September 28, 2006
    How can you do a complete Manual uninstall of Creative Suite to start again. I have InDesign coming up with the nagging screen requiring system fonts or CMap files.
    I've had the alternate problem of it asking for my serial number and not accepting it.
    Illustrator isn't saving files correctly or showing its help pages.
    I've tried everything and am very frustrated.
    Participant
    September 24, 2006
    Yes, it is legit...bought the software four days ago :)

    I understand the reasoning fine, no offense taken.
    Participating Frequently
    September 23, 2006
    First, is it a legit serial number? Sorry, have to ask.

    If it is, then I suggest doing a complete uninstall, and then reinstalling.
    Participant
    September 23, 2006
    Hello Friends in this battle against CMap errors :)

    I am also looking for a fix to the CMap problem. However I have a slightly different issue pop up. After following the last advice for the fix (here http://www.adobe.com/support/techdocs/324343.html) I re started the pc and re installed InDesign. When I tried to open it, I had the window pop up to put in the serial number again, for the suite. So I did, but nothing happened and it wont let me get past this screen, even after re typing the serial number.

    Any Ideas? Should I just reinstall again?