Missing required system fonts or cmap files

Forum|Forum|20 years ago
December 18, 2005
99 replies
53004 views

Hello,

I installed (and uninstalled and reinstalled over and over) InDesign CS2 today (via the full Creative Suite 2 installer), and every time I try to launch it, I get the dreaded "missing required system fonts or cmap files. please reinstall" dialog.

I have read and tried http://www.adobe.com/support/techdocs/324343.html. I have manually copied in the ZX______.PFM and ZY______.PFM files. I have deleted the AdobeFnt*.lst files, and reinstalled.

Nothing seems to work.

Could someone assist with a solution?

Regards,
Allan

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_Domingo_Chavez_

Participating Frequently

My Computer Fine Art class still used Adobe Photoshop on Macs, and while the Macs only have Photoshop 6.0 and not inDesign (we mostly have dell pcs- they have CS), I will take a look to see if I can find any similarities in the file structure, etc.

As for the 'greek' page, the files were zipped in a .rar. I've uploaded a duplicate .zip archive, which should be able to be opened by Macs without any 3rd party software. http://public.newrandom.com/Reqrd.zip

I wouldn't waste time trying it though. I'll search for the Mac related fonts and system files when I get to school tomorrow, until then, there's not much I can do.

/* Reason I ask for no emails, just to clarify, is that I'm subscribed to this thread, and will receive email notifications of any additional posts. That way, in case questions like this do arise, everyone will be able to see them and hopefully contribute to, or benefit from, the discussion. I will send an additional email to you just in case you have not subscribed to the thread. */

Stoned4Life

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_allen_combs_

Participant

okay i must be the only one here running on a Mac. I'm having the same problem as everyone else...same exact error message. I truly understand you're not wanting to send any more e-mails Domingo. Not too many people would have done what you've done anyway.
My problem is that when I click on your link to download the files, the whole web page is like Greek. It's not the source code either. I mean it's really strange. So how do i get these files, which did the trick for everyone else, for my Mac? Any ideas anyone?
Al Combs
abbagraphics@comcast.net

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_aknoerig_

Participant

Thanks a lot, man!!
Really awkward that Adobe isn't doing anything about this..

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_kenchung128_

Participant

Great, it has been fixed. Thank you very much!!

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_Patricia_Edmondson_

Participant

Oh, I see them! Thanks!
Patricia

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_Patricia_Edmondson_

Participant

Hi,
I need your help. I am experiencing the same problem x 5. I'm trying to install InDesign in my work environment and am getting the same error message. Could you send me a copy of the files?

Patricia
pedmonds@gotsky.com

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_charles_borlase_

Participant

Thank you, worked great.

I do find it a little odd that Adobe has not provided a means to resolve this particular problem that afflicts no small number of customers. I did my best to work through this beast to no avail:

http://www.adobe.com/support/techdocs/324343.html

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_D__van_Dongen_

Participant

Works perfectly!!
Thanks Domingo.

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_Domingo_Chavez_

Participating Frequently

Just to note, the archive is .rar, so you would have to download the winrar archiver program to unzip it.

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_ermannof_

Participant

Thanks ....