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Participant
December 18, 2005
Question

Missing required system fonts or cmap files

  • December 18, 2005
  • 99 replies
  • 53004 views
Hello,

I installed (and uninstalled and reinstalled over and over) InDesign CS2 today (via the full Creative Suite 2 installer), and every time I try to launch it, I get the dreaded "missing required system fonts or cmap files. please reinstall" dialog.

I have read and tried http://www.adobe.com/support/techdocs/324343.html. I have manually copied in the ZX______.PFM and ZY______.PFM files. I have deleted the AdobeFnt*.lst files, and reinstalled.

Nothing seems to work.

Could someone assist with a solution?

Regards,
Allan
    This topic has been closed for replies.

    99 replies

    Participating Frequently
    May 4, 2006
    I have uploaded the archive file to my website for now. Anyone can download them whenever they need to, and if you have any friends or come across anyone with the same issue, you can point them to that location. I have gotten some Emails regarding further issues, not only regarding the files, and I may put up some small posts or docs regarding quick fixes and other work-arounds that come up.

    If you still want to email me with a thank you, or anything like that, go ahead ;) but I don't think I'll have to be sending the files as an attachment anymore.

    As always, good luck.

    Stoned4Life

    +++++++++++++++++++++
    Missing Files: http://public.newrandom.com/Reqrd.rar

    Instructions:

    The attached archive contains the CMaps and Base folders that contain the files that you are most likely missing. Just unzip the files using an unzip program such as winzip, winrar, or Windows built in archive program. Make sure inDesign is not running. Delete the CMaps and Base folders in your C:\Program Files\Common Files\Adobe\Fonts\Reqrd folder, and copy these new folders in their place. Simply run inDesign and you should no longer be presented with the error message.

    If you have any problems, don't hesitate to contact me.
    +++++++++++++++++++++
    Participating Frequently
    May 3, 2006
    I've been getting a ton of emails lately, and I'm just starting to not want to do keep emailing anymore, really. It was good the first 50-60 emails I got, but now it's just getting crazy. I had no idea there were so many people missing these files, and I think this should be a wake-up call to Adobe that they need to figure out what in the world is going on here.

    Anyway, I will continue to email the files for now, but I will soon upload them to my public webserver, or some other convenient location, and just let users download them at will.

    I will post a link to the files, as well as a few mirrors, as soon as I get them online so expect them sometime this afternoon (GMT -5). In the mean time, don't be afraid to email me =)

    Glad to have helped so many people,

    Stoned4Life
    Participant
    May 2, 2006
    Worked great! Thanks Domingo!

    Stephen Armour
    ABE Prod. - Brazil
    Participant
    May 2, 2006
    Out of the blue, I've got the same problem...missing fonts and no InDesign startup. Man, you'd think these Adobe "showstoppers" would disappear after all these years of getting cussed out! Then there's Premiere....

    Domingo, if you can send me those files, I'd be very grateful:

    stephen@armours.com

    Mucho thanx to all you fellow sufferers and to Domingo for his solution.
    No thank to Adobe for their slow and often worthless help...

    Stephen Armour
    Participant
    April 29, 2006
    Thanks to Domingo from me, too - his solution works, and I'm really grateful for his help.

    Anthony Frost.
    Participant
    April 21, 2006
    Thank you for sending me your files.
    Adobe InDesign CS2 works perfectly on my machine.

    mfg LuWa
    Participating Frequently
    April 19, 2006
    The only way I was able to fix my missing files error was to request the files from another user on iRC. I HAVE the missing Cmap files that caused this issue for me.

    These files go in the following folder:
    C:\Program Files\Common Files\Adobe\Fonts\Reqrd\CMaps

    The following files that should be in there are:

    78-EUC-H
    78-EUC-V
    78-H
    78-RKSJ-H
    78-RKSJ-V
    78-V
    78ms-RKSJ-H
    78ms-RKSJ-V
    83pv-RKSJ-H
    90ms-RKSJ-H
    90ms-RKSJ-V
    90msp-RKSJ-H
    90msp-RKSJ-V
    90pv-RKSJ-H
    90pv-RKSJ-V
    Add-H
    Add-RKSJ-H
    Add-RKSJ-V
    Add-V
    Adobe-CNS1-0
    Adobe-CNS1-1
    Adobe-CNS1-2
    Adobe-CNS1-3
    Adobe-CNS1-4
    Adobe-GB1-0
    Adobe-GB1-1
    Adobe-GB1-2
    Adobe-GB1-3
    Adobe-GB1-4
    Adobe-Japan1-0
    Adobe-Japan1-1
    Adobe-Japan1-2
    Adobe-Japan1-3
    Adobe-Japan1-4
    Adobe-Japan1-5
    Adobe-Japan1-6
    Adobe-Japan2-0
    Adobe-Korea1-0
    Adobe-Korea1-1
    Adobe-Korea1-2
    B5-H
    B5-V
    B5pc-H
    B5pc-V
    CNS-EUC-H
    CNS-EUC-V
    CNS1-H
    CNS1-V
    CNS2-H
    CNS2-V
    ETen-B5-H
    ETen-B5-V
    ETenms-B5-H
    ETenms-B5-V
    ETHK-B5-H
    ETHK-B5-V
    EUC-H
    EUC-V
    Ext-H
    Ext-RKSJ-H
    Ext-RKSJ-V
    Ext-V
    GB-EUC-H
    GB-EUC-V
    GB-H
    GB-V
    GBK-EUC-H
    GBK-EUC-V
    GBK2K-H
    GBK2K-V
    GBKp-EUC-H
    GBKp-EUC-V
    GBpc-EUC-H
    GBpc-EUC-V
    GBT-EUC-H
    GBT-EUC-V
    GBT-H
    GBT-V
    GBTpc-EUC-H
    GBTpc-EUC-V
    H
    Hankaku
    Hiragana
    HKdla-B5-H
    HKdla-B5-V
    HKdlb-B5-H
    HKdlb-B5-V
    HKgccs-B5-H
    HKgccs-B5-V
    HKm314-B5-H
    HKm314-B5-V
    HKm471-B5-H
    HKm471-B5-V
    HKscs-B5-H
    HKscs-B5-V
    Hojo-EUC-H
    Hojo-EUC-V
    Hojo-H
    Hojo-V
    Identity-H
    Identity-V
    Katakana
    KSC-EUC-H
    KSC-EUC-V
    KSC-H
    KSC-Johab-H
    KSC-Johab-V
    KSC-V
    KSCms-UHC-H
    KSCms-UHC-HW-H
    KSCms-UHC-HW-V
    KSCms-UHC-V
    KSCpc-EUC-H
    KSCpc-EUC-V
    NWP-H
    NWP-V
    RKSJ-H
    RKSJ-V
    Roman
    UniCNS-UCS2-H
    UniCNS-UCS2-V
    UniCNS-UTF16-H
    UniCNS-UTF16-V
    UniCNS-UTF32-H
    UniCNS-UTF32-V
    UniCNS-UTF8-H
    UniCNS-UTF8-V
    UniGB-UCS2-H
    UniGB-UCS2-V
    UniGB-UTF16-H
    UniGB-UTF16-V
    UniGB-UTF32-H
    UniGB-UTF32-V
    UniGB-UTF8-H
    UniGB-UTF8-V
    UniHojo-UCS2-H
    UniHojo-UCS2-V
    UniHojo-UTF16-H
    UniHojo-UTF16-V
    UniHojo-UTF32-H
    UniHojo-UTF32-V
    UniHojo-UTF8-H
    UniHojo-UTF8-V
    UniJIS-UCS2-H
    UniJIS-UCS2-HW-H
    UniJIS-UCS2-HW-V
    UniJIS-UCS2-V
    UniJIS-UTF16-H
    UniJIS-UTF16-V
    UniJIS-UTF32-H
    UniJIS-UTF32-V
    UniJIS-UTF8-H
    UniJIS-UTF8-V
    UniJISB-UCS2-H
    UniJISPro-UCS2-HW-V
    UniJISPro-UCS2-V
    UniJISPro-UTF8-V
    UniJISX0213-UTF32-H
    UniJISX0213-UTF32-V
    UniKS-UCS2-H
    UniKS-UCS2-V
    UniKS-UTF16-H
    UniKS-UTF16-V
    UniKS-UTF32-H
    UniKS-UTF32-V
    UniKS-UTF8-H
    UniKS-UTF8-V
    V
    WP-Symbol

    You may for some reason be missing the Base folder. It's also in that Reqrd directory, with the CMaps folder. The files in the Base folder are:

    wmbi____.afm
    wmbi____.inf
    wmbi____.pfb
    wmbi____.pfm
    wmb_____.afm
    wmb_____.inf
    wmb_____.pfb
    wmb_____.pfm
    wmi_____.afm
    wmi_____.inf
    wmi_____.pfb
    wmi_____.pfm
    wmr_____.afm
    wmr_____.inf
    wmr_____.pfb
    wmr_____.pfm

    If you would like to recieve a copy of these files, please do not hesitate to eMail me @ Stoned4Life[at]gmail[dot]com.

    P.S. The files are what fixed my problem, but I cannot gurantee anything as to what may result from you useing them. Also, if this is in some way, shape, or form, against Adobe policy, F*** YOU! Fix the problem yourself next time Adobe.
    Participant
    April 19, 2006
    I just opened my NEW CS2 prem and installed it and cannot open ID...I am getting the same...
    I called adobe for help! did not get problem resolved!!!!! THANKS! not!

    You would think for $1200.00 it would work.... typical adobe
    Participating Frequently
    April 8, 2006
    I CANNOT fix this issue. No matter how many times I uninstall, install, reinstall, in any order, I just can't get it done. I've even tried, not sure why this would help, but have done the same in combination with quicktime. The solutions they offer just aren't working for me, and I'd appreciate any help.

    Someone offered the idea of copying from another PC the missing files. I don't have this installed on another PC. Is there a way I could download the files separately?
    Participant
    March 31, 2006
    I have this very problem too :(

    Is it possible to contact Adobe directly about this? Their "fixes" don't work, and I'm left here with a piece of software costing hundreds of pounds which won't even open. As you may imagine, I'm not best pleased...

    Tony.

    PS Thank you nonetheless to all those kind folks who have offered their assistance thus far.