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_Allan_Young_
Participant
December 18, 2005
Question

Missing required system fonts or cmap files

  • December 18, 2005
  • 99 replies
  • 53005 views
Hello,

I installed (and uninstalled and reinstalled over and over) InDesign CS2 today (via the full Creative Suite 2 installer), and every time I try to launch it, I get the dreaded "missing required system fonts or cmap files. please reinstall" dialog.

I have read and tried http://www.adobe.com/support/techdocs/324343.html. I have manually copied in the ZX______.PFM and ZY______.PFM files. I have deleted the AdobeFnt*.lst files, and reinstalled.

Nothing seems to work.

Could someone assist with a solution?

Regards,
Allan
    This topic has been closed for replies.

    99 replies

    Show previous replies
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    _chenl_
    Participant
    March 31, 2006
    evil, i have the same problem
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    _David_Sixsmith_
    Participant
    March 2, 2006
    If you have the luxury of having InDesign CS2 installed on multiple machines, you can copy the
    "C:\Program Files\Common Files\Adobe\Fonts"
    folder from a working computer to the same location on the one producing the error message. Copying just the Base folder under Fonts didn't work, but the entire Fonts folder did the trick in my case.
    _
    _Mitch_Pothen_
    Participating Frequently
    February 13, 2006
    Hmm, nevermind my other post. They were talking about the Adobe SanMM font files... (typo). I've made sure those are all in the correct location.
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    _Mitch_Pothen_
    Participating Frequently
    February 13, 2006
    Removing Quicktime did not help, btw.
    _
    _Mitch_Pothen_
    Participating Frequently
    February 13, 2006
    Ok I've reinstalled again. The folder structure is intact. I found on another forum a suggestion to make sure the Adobe SAM MM file is in the Base folder as well. Any idea what file this is?
    Steve Werner
    Community Expert
    Steve WernerCommunity Expert
    Community Expert
    February 13, 2006
    In my experience, the Missing CMap error almost always happens when you try to remove all the fonts from the Adobe Creative Suite private font location. In Windows that's: Program Files > Common Files > Adobe > Fonts.

    There is a Reqd folder which cannot be removed or InDesign (and possibly other CS2 applications) will complain with that error message.
    _
    _Mitch_Pothen_
    Participating Frequently
    February 13, 2006
    Is Adobe doing anything about this? I've found this same complaint on dozens of other boards, with the same install error. You'd think they'd release a patch to address it.
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    _Kees_Huigen_
    Participant
    February 10, 2006
    Mitch,

    I meant: remove the Program Files/ ... /Base

    Reinstall without uninstalling first. : the .../Base will not be replaced, wich caused me no problems at all (I've used InDesign almost the entire day and I did not experience any failures so far.

    What also might be helpfull is the following: uninstall QuickTime and reinstall it after you've reinstalled InDesign (be sure that QuickTime is the default viewer!!!)
    If this will not help I'll search for the CMAP files!

    I've also copied all the files to the CMAP over and over again, but that did not bring me any luck!
    For now Good Luck!!

    Kees Huigen
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    _Mitch_Pothen_
    Participating Frequently
    February 10, 2006
    So I've tried all of the suggested fixes, and nothing works.
    _
    _Mitch_Pothen_
    Participating Frequently
    February 9, 2006
    Can anyone tell me what CMAP files I need? Maybe those are the issue, not fonts...?
    Show more replies
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