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Inspiring
November 8, 2023
Answered

Newly published documents created in ID 19 version, where objects (such as images) were missing

  • November 8, 2023
  • 3 replies
  • 679 views

Hi there, After publishing online my indesign files to preview. Some elements / Graphics didn't work and were replaced by question icon.
How to fix this one?

 

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Correct answer fantachiro

It works, thanks for your support!

3 replies

Participant
March 13, 2024

I was sent to this link from another thread concerning the issues publishing online...have tried every suggested solution that has been offered up to this point from other threads and comments and I feel like I'm going around in circles. I have tried delete/reinstall, check proxy settings, networks, sign out, etc. This feature was working just fine 2 days ago and now it gets stuck in the progress bar "Preparing your document to be published online" and I have to force quit. I have the latest 19.2 InDesign 2024 and MacOS Sonoma 14.3.

Rishabh_Tiwari
Community Manager
Community Manager
November 9, 2023

Hi @fantachiro ,

 

Thank you for your patience. Can you check again and let us know if it is still not working? For more information on the issue, please check this post

 

Thanks

Rishabh

fantachiroAuthorCorrect answer
Inspiring
November 11, 2023

It works, thanks for your support!

Rishabh_Tiwari
Community Manager
Community Manager
November 8, 2023

Hi @fantachiro ,

 

Sorry to hear about the trouble. We have received similar reports from other users so we have escalated this to the Engineering team. I'll update this discussion as soon as I hear from them.

 

Thanks

Rishabh