Skip to main content
pronto007
pronto007
Known Participant
September 28, 2021
Question

Performance Issue on Mac Mini 2014 with Big Sur OS

  • September 28, 2021
  • 3 replies
  • 241 views

Servus Community,

I have macOS Big Sur and Adobe CC 2021 installed on two Mac Minis (2014; 16GB RAM; 3.0 i7 CPU). InDesign is our main tool in a prepress department and we are now experiencing performance issues on both Macs. For example when zooming in or out of a page, we notice a slight delay of about 1 to 3 seconds and the Apple Beachball prompts us to wait. Isolated, this is not really dramatic, but quite annoying when it happens 300 times a day.

 

Is this a known issue and are there any suggestions on how to tune the performance?

 

Thx in advance & Bye Tom

This topic has been closed for replies.

3 replies

L
Community Expert
LaubenderCommunity Expert
Community Expert
October 15, 2021

Hi Tom,

does it help with the performance issue for this particular document if you export to IDML and open the IDML file as new document?

 

Regards,
Uwe Laubender

( ACP )

Ashutosh_Mishra
Ashutosh_Mishra
Inspiring
September 28, 2021

Hi there,

 

Sorry to hear about your experience. In addition to the suggestion given by Bob, please try the troubleshooting steps suggested on this community post & let us know if they help to improve the performance of the app.

Hope it helps.

 

Regards,

Ashutosh

pronto007
pronto007Author
Known Participant
September 30, 2021

Servus Ashutosh,

Yesterday and today it was actually quite acceptable on the Mac of one colleague. The other colleague only really started working with it today. The GPU settings were not activated on both systems and could not be edited because no compatible monitor is connected.

What I have done now, however, is the following:

 

  • Activated the transparence reduction in the system settings of the Mac.
  • Started with a newly created font collection
  • Switched to Fast Display in the Display Performance settings in InDesign.
  • Turned off Preflight in InDesign.

 

What I didn't find on the Mac now is the Virtual RAM setting. i think that will be a Windows only setting or?

 

Another reason for the issue the day before yesterday could have been that the problematic document was a delivered file and we didn't really know what had been done with it. In any case, a newly created document runs so fast that we can' t criticize it. If there are any further tweaks on how to improve the performance, we would be interested in hearing from you.

 

We'll be monitoring the issue for a while, but it's already progressed in the right direction.

 

Thx & Bye Tom

 

 

Thx & Bye Tom

BobLevine
Community Expert
BobLevineCommunity Expert
Community Expert
September 28, 2021
If it's enabled, turn off GPU performance and realize that you're using very old hardware. There are going to be trade offs.
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices