Participant

Question

Published documents and review links not working

21 replies
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All document links for publishing online and reviwing are not loading or giving error message.
The same problem to generate publish/review links.

Publish online

Abhishek Rao

Community Manager

Hi everyone,

Thanks so much for your patience. The issue affecting Publish Online and Share for Review has now been resolved, and both services are working as expected. You should now be able to create new links and access your existing published documents and review links without any errors.

If you still experience any problems, please try signing out and back into Creative Cloud or restarting InDesign before testing again. Do let us know if the issue persists so we can take a closer look.

Appreciate your understanding while this was being fixed.

Abhishek

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Elmer_Vlekkeloos.

Participant

I still get 502 on all our online magazines

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K

Kevin369663310bae

Participant

I created share links for design files in InDesign and I cannot see them. When attempting to navigate to the page where comments and edits would appear, there's a screen stating Adobe can't be reached.

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John T Smith

Community Expert

There was a system outage that MAY be the problem - https://community.adobe.com/t5/account-payment-plan-discussions/suscription-charged-twice-but-lightroon-still-not-loading/td-p/15555302

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J

Jeanette33885705wg05

Participant

Receiving a Bad Gateway 502 error on my published online files thru Indesign. How do I fix this?

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J

joahet

Participant

I have also the same problem...

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D

DesignbyKreation

Participant

Working now for me

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F

Fabienne28893105v8yr

Participating Frequently

C'est bon, ça fonctionne de nouveau.

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D

DesignbyKreation

Participant

Any updates? I have a client with a document going live this monring and the links is not working!

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Abhishek Rao

Community Manager

Hi everyone,

Thanks for reporting this. The product team is already aware of the issue and is currently investigating it. I'll share an update here as soon as we have more information or a resolution.

Appreciate your patience in the meantime.

Abhishek

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L

Lara Vandelli

Participating Frequently

I am experiencing the same issue, the Publish Online Dashboard gives me a server issue. This is not good at all as the QR Code is linked to the downloads so none of our company employees and customers cannot view the marketing material

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