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Participant
June 4, 2013
Answered

Question: Error Code 4 InDesign CS6

  • June 4, 2013
  • 13 replies
  • 79563 views

How do I open an indesign CS6 file as a copy in attempts to retrieve the error code 4 message I am receiving? Right clicking does not give the option to open as a copy.

This topic has been closed for replies.
Correct answer Barthvader

This worked for me:

quit InDesign

goto: ~/library/caches/

and delete this folder: 'Adobe InDesign'

This folder wil be recreated when you open InDesign.


Open the apparently corrupt (error 4) file. In my case it opened without problems. :-)

13 replies

michele0130
Participating Frequently
August 4, 2019

This worked for me! thank you!!!

iamchellsbells
Participant
April 30, 2019

Thank you!!! This worked!

Dima Strapchev
Participant
September 24, 2018

Resetting InDesign preferences solved the issue for me.

  1. Quit InDesign (if it is open)
  2. Launch InDesign and press Command + Option + Control + Shift (Mac) or Control + Alt + Shift (Windows)
  3. The prompt should appear asking you if you would like to delete the preferences file. Hit 'Yes' and after the InDesign opens try to open the file.

Note this will reset all your InDesign preferences.

Participant
April 29, 2018

Thanks so much - that really did the trick. I've backed-up that doc as well. Cheers

danielp35298900
Participant
April 24, 2018

Worked for me!!!!! Thanks a lot!!!!

TalyasTouch
Participating Frequently
April 12, 2018

Thank you! This worked

Participant
January 24, 2018

Thanks, thanks a lot, it works! I was already crying at the thought of having to redo all the work!

Participating Frequently
December 17, 2016

I came across the same error, as well, and may have found a cause to some of the trouble.

In my case, quitting InDesign and restarting got me to open the file. When opening the file, there was a dialog alert regarding use of an InDesign that only works in CS6 and earlier. Once this dialog closed, all was OK.

Looks as if, in my case, it was due to this deprecated plugin. I deleted the layer with the offending plugin, and all looks OK  now.

Participant
October 31, 2016

I solved the problem with Clean my Mac 3. (On the Maintenance tab)

Brilliant app, I recommend it.

richthewriterguy
Participant
February 16, 2016

I just ran into this problem (Code 4) upon trying to open a file. After reading the thread, I closed Indesign and immediately reopened it. Then opened the file. Seems fine now.

Local file using Indesign CC 2015, latest release (as of 2/16/16).

Posting in case anyone else with CC 2015 has issues. Close ID, restart. Open file. Should be fine.

Just one users opinion and process.

lizbethx
Participant
March 12, 2016

I have this same issue, in average once a day. I get the error and once I close and reopen ID, the file opens fine. (knock on wood) I tried updating Indesign hoping Adobe had come up with a fix for the issue, but it still keeps happening. it started doing this out the blue several months ago.

Does anyone know why it does this or a fix for the issue? I also tried trashing my Adobe Indesign prefs and cache.

Please post if you find a fix!~ thanks in advance

Participating Frequently
September 18, 2016

This is adobe.. A bug like this reporting for 3 years, and still this shows up after the latest install.. What a shame such a creative company is so (fill in the blank) about its customers.