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Screen flickers when highlighting text

Forum|Forum|2 years ago
September 26, 2023
24 replies
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NEW UPDATE TO MY LAST UPDATE: THE BUGS ARE BACK. I just installed ID's update 19.0.1 and now when I select text with the rulers visible...screen flashes white! When I hide the rulers and select the text there is a slight flicker. This no longer strikes me as a Mac bug, but how will we know until Adobe releases an update for the M2 chip. What is taking so long??

HOLD THE WEDDING! I just updated Sonoma to 14.1. and SUDDENLY I was able to turn on GPU which was previously grayed out. The flickering has stopped with the rulers visible in ID on my MacBook Air M2 -- HOORAY. I suppose it was Sonoma and not Adobe's problem. THIS IS NOT REALLY FIXED (see above)

This is driving me crazy. I have the latest version of InDesign on a MacBook Air M2; I have 32 GB Ram and 1 TB hard drive. Every time I selecr text by highlighting it in the text frame, the screen flickers like crazy then goes white util I release the mouse button.I just updated the OS to Sonoma. Hiding the rulers stops the flickering BUT I need to have the rulers visible, so when I drag a guide I can see where I'm putting it. The flickering makes guide placement impossible. I'd say this is a MAJOR bug that Adobe better be working night and day to fix. The bug also affects MacBook M1 which is supposedly compatable.

Bug

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Correct answer BobLevine

Did you read any of the information here? Update Sonoma!

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Barb Binder

Community Expert

Hi Everyone:

Happy to share some good news: the first update to InDesign 19.0 is being rolled out regionally (19.0.1). I just checked and it's not yet available to me in Colorado but perhaps it's available to some of you.

This first update doesn't fix everything but it's a step in the right direction.

InDesign 19.0.1 - Enhanced Stability, User Experience and Performance

https://community.adobe.com/t5/indesign-discussions/indesign-19-0-1-enhanced-stability-user-experience-and-performance/td-p/14214262

Note that Sonoma is still not supported. Keep an eye on this forum or check the system requirments page for updates:
https://helpx.adobe.com/indesign/system-requirements.html

~Barb

~Barb at Rocky Mountain Training

S

Seth Levinson

Participating Frequently

This is indeed great news. After the nasties that popped up with the
initial update, I'll hold off to see how this rolls out. Appreciating
everyone's diligence with wanting to get this right!-)

--
Seth Levinson, Design
(This is a public forum. For your safety, your personal contact information has been removed by the moderator.)

M

MightyMoria

Inspiring

I'm having this issue too, M1 Mac Mini, Sonoma 14.1 (23B74). Just updated to 14.1 and updated ID to 19.0, yet this is STILL a problem. Flashing screen when moving guides, selecting text, moving objects.

This is a huge oversight on Adobe's part. You have had literal months to fix this. Please make this a priortiy fix.

Barb Binder

Community Expert

Hi @MightyMoria:

As you can see from just this one thread, this is impacting a lot of people. Adobe is aware of these issues and they are working on getting them resolved.

No version of InDesign is supported on Sonoma as of right now, so yes this is still a problem. Your best bet is to roll your operating system back to Ventura 13.6.1 and reinstall InDesign 2023/18.5. If you can't/won't do that, hiding the rulers can help with the screen flickering. (FWIW, I'm running 19.0 on Ventura 13.6.1 with no issues but I haven't used it for a paid job yet and won't until updates are released.)

Adobe and Apple do not synchronize their updates, it's up to us as users to make sure that our software will run up the next operating system prior to updating. I also recommend disabling application auto-updates in the Creative Cloud Desktop App so that you can decide when you want to update. See https://www.rockymountaintraining.com/blog/

And as a gentle reminder to everyone reading this post and all the others on the same topic, we don't need to update our software just because there is a new release. Once the updates are released that fix the .0 bugs, that's when to think about updating. This applies to operating systems, applications, phone upgrades, etc. It's a hard lesson to learn, but I think this is the year when a lot of folks will understand this recommendation.

~Barb

~Barb at Rocky Mountain Training

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clif_CROP

Inspiring

Good morning @Barb Binder

I just wanted to chime in with a couple thoughts, not personal towards you, but since you state us/we in your response, you are standing in as the voice of Adobe so I wanted to comment on a few of these Adobe policies.

First of all, I believe that Adobe should be prepared to support a new operating system day one when it comes out. It’s not as if it drops out of the blue there is plenty of lead up time where a large number of developers are working to support any bugs ahead of release. The notion that Adobe wouldn’t even begin to look at an updated OS till it’s out in the wild puts their users in the situation of being inadvertent beta testers. Through ignorance or assumption, people believe the two should work together right away.

Of course there might be small issues not identified during initial testing, Apple doesn’t start over on each operating system release. This isn’t a Windows 10 to Windows 11 scenario, most everything carries over just fine that last few years on the Apple side.

The ecosystem are different between PC and Mac. I see all the time a reluctance in PC users to update Windows, an article just this past week about about users protesting moving to 11 and I don’t see that nearly as prevalent in the Mac side. There are a lot of Mac users excited about new features and eager to update so advice to just “wait” in order for Adobe to get around to support is a bit condescending. How long to wait?! Sonoma has been out over a month. That means Adobe has had over a months worth of subscription funds come in and yet I’m suppose to hold off on my free update from Apple?

When Adobe apps use to be one time purchases, a lot of users held off till they just didn’t work anymore before updating. By going subscription this situation was created by Adobe that we give money each month for software and yet we are told to sit tight and wait more and pay more till the company deems its time to move forward. Just comes across as Adobe putting themselves before their customers. When the company says they support the current OS plus 2 versions back it’s just confusing when Adobe starts the clock on current version.

I have not participated in the pre-release program that Adobe has, other than signing up for InDesign just to see if the preferences not importing in to 2024 has been addressed in that eco-system. I would be curious how Adobe takes to users in the pre-release program who are already running beta of a new operating system. Since Sonoma has been out a month I would think that any feedback given over the last 154 days regarding compatibility is not priority if Adobe doesn’t have a policy of investigating compatibility ahead of public release. If Adobe did, an as a tester of MacOS ahead of general release, I would be more inclined to participate in pre-release testing if I thought that it lead to a day one smooth release of updated Adobe products.

Just wanted to share some thoughts!

M

mgdibblee

Participating Frequently

I have this problem too but i'm on a modest mac mini M1 with only 8 GB RAM. This is the second MAJOR issue with Sonoma, the first being the MERGE CRASHES. I figured out how to use illustrator to do a merge but it's not nearly as smooth as with ID.

BobLevine

Community Expert

8GB of RAM is not nearly enough (it is the bare minimum to even install and launch the application) and cannot be eliminated as the cause of your issues. RAM is cheap; upgrade the computer.

Frans v.d. Geest

Community Expert

Bob, you should know better: an Apple M1 has on chip memory and can not be upgraded...

C

ConquestAuthor

Known Participant

Thia Mac bug is solved by updating to Sonoma 14.1

BobLevine

Community Expert

Well, how about that.

Deb Haggerty

Participant

Try turning on GPU

Count it all joy!
Deb Haggerty

( @Deb Haggerty: This is a public forum. All of your personal contact information from your email signature was removed for your safety.)

L

LR331127488j6t

Participant

had to look up GPU 😉

Macbook doesn't have that option. 😞

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clif_CROP

Inspiring

Is this happening int InDesign 2024? I went back to 2023 after Adobe didn't figure out how to port the preferences over from 2023 on install and I'm on a new M2 Studio and BLINK BLINK BLINK!

S

Seth Levinson

Participating Frequently

In Design 19.0
Just updated it a week ago.

--
Seth Levinson, Design
(@Seth Levinson: This is a public forum. All of your personal contact information from your email signature was removed for your safety. Please take care to remove it prior to posting here. )

C

clif_CROP

Inspiring

Seth -

Sorry not understanding the context of your message.

I'm asking if this is only occuring to people using 2023, or if people are experiencing it running 2024 (v19.0), are you confirming that?

I have both 23 and 24 (18.5 and 19.0) but as I mentioned I'm not going to use 2024 till they get the preference import fixed. If its an issue in 2024 then a new thread should be started since this one is somewhat erroniously marked as solved.

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Todditron

Participating Frequently

Just adding to the pile, same issue here (macmini 2018, current OS), hiding rulers seems to have fixed it in light testing

C

ConquestAuthor

Known Participant

Watch out when you try to drag guidelines from the rulers...the screen turns white.

S

Seth Levinson

Participating Frequently

I turned rulers off and that solved it for now. Yikes. Super annoying.

RCH Creative Studio - CB

Participant

I'm having the same issue. Yeah, it fixes it without rulers, but that makes it very difficult to work and create artwork. But until there is a fix for it, I'm happy for the flickering to go! I'm on a mac MacBook Pro with Sonoma, and always have GRU turned off.

BobLevine

Community Expert

I have seen mixed reports on this but some have said that turning GPU Performance on helps. Can't hurt to try.

Deb Haggerty

Participant

I just turned on GPU Performance AND turned rulers back on and have NO flickering. I'd be interested to hear if others have found the same thing.

C

clac13615476

Participant

I'm having the same problem... it should be resolved immediately..

Rulers are important in creating a layout

BobLevine

Community Expert

Nothing happens immediately. If you want the rulers back then roll back to Ventura.

C

ConquestAuthor

Known Participant

I'd rather wait until Adobe supports M2 & Sonoma. Hopefully that will banish the bug.

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