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hack3rcon
Known Participant
October 13, 2021
Question

The keyboard shortcut for the Package button doesn't work!

  • October 13, 2021
  • 2 replies
  • 369 views

Hello,

The keyboard shortcut for the "Package..." button is "Ctrl+Alt+Shift+P", but it doesn't work and when I change it to another keyboard shortcut, it's worked!

Why?

 

Thank you.

 

This topic has been closed for replies.

2 replies

Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
October 14, 2021

Hi there,

 

Sorry to hear about the trouble you are facing. This generally happens when the third-party application is interfering with InDesign. In that case, you may try running the app in Safe Mode and launch InDesign only. Then, open the document, and use the package shortcut, and see if that works. In Safe Mode, your system starts to perform certain checks and prevent third-party software/ services from automatically loading or opening. If it works fine in Safe Mode, then open other apps one by one, which you usually open, and see which app is conflicting with InDesign. You can check and find the culprit app/ process/ plugin/ extension with the help of Task Manager and then you'll have to close/ disable/ uninstall them on your user account and then launch the app in normal mode. I hope it helps! 

 

Also, it can happen due to corrupt preferences. In that case, you may try resetting them as suggested above by @Geоrge.

 

Regards,

Anshul Saini

H
hack3rconAuthor
Known Participant
October 19, 2021

Hello,

I selected the Diagnostic startup option and keyboard shortcut for the "Package..." worked.

 

 

Should I backed it to the normal mode by select the "Normal startup" option and then disable services one by one?

 

Thank you.

Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
October 21, 2021

Thank you for letting us know. You may go back to normal startup and try finding the culprit manually, as suggested earlier. Let us know how it goes.

 

Regards,

Anshul Saini

Geоrge
Geоrge
Legend
October 13, 2021

Did you try reset to the "factory" settings?

 

https://community.adobe.com/t5/indesign-discussions/troubleshooting-weird-indesign-problems-101-error-new/td-p/11006337

 

 

 

Remember, never say you can't do something in InDesign, it's always just a question of finding the right workaround to get the job done. © David Blatner
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