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iosefa
Participant
November 27, 2024
Answered

Undo command not working - InDesign 2025

  • November 27, 2024
  • 9 replies
  • 2210 views

Currently having an issue with my undo/history function. I seem to only be able to go back 2 or 3 commands before the entire history disappears. pls help!

    Correct answer Abhishek Rao

    Hi ​@marty2015  and everyone,

     

    Thanks for continuing to share your updates, and I’m sorry the issue is still occurring. I wanted to share the latest guidance from the product team regarding the Undo/History behavior in Adobe InDesign.

    Please review the detailed findings and logging steps shared here:
    https://community.adobe.com/questions-671/indesign-21-2-undo-greyed-out-and-history-panel-blank-on-macos-tahoe-and-ventura-1551926?postid=7543173#post7543173

    The team is actively investigating this issue, and the logs requested in the thread are extremely important in helping identify the root cause. If you’re experiencing this behavior, please share the requested logs and details at sharewithID@adobe.com, via DM (to me), or directly here on the thread so the team can analyze the behavior further and work toward a resolution.

    As a temporary workaround, reverting to v21.1.0 or restarting InDesign/macOS may temporarily restore the Undo functionality.

     

    Really appreciate your time and support on this. I’ll keep you posted with any updates.

    Abhishek



    <Marking as correct for better visibility on the thread>

    9 replies

    cc59094831
    cc59094831
    Participant
    May 14, 2026

    Still experiencing this as well

    Abhishek Rao
    Community Manager
    Abhishek RaoCommunity Manager
    Community Manager
    May 14, 2026

    Hi ​@cc59094831,

     

    Sorry to hear the issue is still occurring. Could you please confirm the exact InDesign version and macOS version you’re using?

    If you’re on InDesign 21.2 or later and using macOS, please check this similar thread being tracked by the product team:
    https://community.adobe.com/questions-671/indesign-21-2-undo-greyed-out-and-history-panel-blank-on-macos-tahoe-and-ventura-1551926?postid=7543173#post7543173

    The product team is actively investigating this issue, and the logs mentioned in the thread are extremely important in helping identify the root cause. If possible, please share the requested logs and details at sharewithID@adobe.com, via DM, or directly here on the thread so the team can investigate the behavior further and work toward a resolution.

    As a temporary workaround, reverting to v21.1.0 or restarting InDesign/macOS may temporarily restore the Undo functionality.

     

    Looking forward to your update.

    Abhishek

    nstephens1716
    nstephens1716
    Participant
    April 28, 2026

    I am having the same issue, I just updated InDesign this morning and it is still not working. I am willing to work with your team. I am on a mac.

     

    Abhishek Rao
    Community Manager
    Abhishek RaoCommunity Manager
    Community Manager
    April 29, 2026

    Hi ​@nstephens1716,

     

    Thanks for stepping up, really appreciate your willingness to help us investigate this further.

    Could you please share your contact number with country code, your contact email, and your availability over DM so I can coordinate this with the team and proceed further.

     

    Looking forward to your response.

    Abhishek

    J
    JasonCarr
    Participating Frequently
    April 15, 2026

    Still experiencing this in INDD 21.3 (and the previous 3 versions). Is this ever going to get addressed? It’s a nightmare. Feel like Adobe is just giving up on human creators and pivoting towards an all AI focus. I’m on a Mac mini running latest Tahoe. 

      Abhishek Rao
      Community Manager
      Abhishek RaoCommunity Manager
      Community Manager
      April 16, 2026

      Hi ​@JasonCarr,

       

      Thanks for sharing the details and sorry to hear that you experience this. I came across a similar discussion here that might be relevant to what you're experiencing:
      https://community.adobe.com/questions-671/indesign-21-2-undo-greyed-out-and-history-panel-blank-on-macos-tahoe-and-ventura-1551926?postid=7514324#post7514324

      Could you please go through that thread and confirm if the behavior matches what you're seeing on your end?

      If it does, a bug has already been logged for this issue and the team is actively working on it. I’ll keep you posted here as soon as I have any updates.

       

      Thanks again for your patience.

      Abhishek

      JUVE-Quan
      JUVE-Quan
      Participant
      February 2, 2026

      Currently still experiencing this in 2026! Yay!

      leo.r
      Community Expert
      leo.rCommunity Expert
      Community Expert
      February 3, 2026

      Did you update to InDesign 21.2?

        Harshika Verma
        Community Manager
        Harshika VermaCommunity Manager
        Community Manager
        February 4, 2026

        Hi JUVE-Quan,

        Sorry for the trouble. This was the known issue that got fixed with the InDesign 21.2 update and was tracked here. Would you mind updating and letting us know if the issue is resolved for you?

         

        We will be happy to help.
         

        Thanks,

        Harshika

         

        D
        Duderonomy Jones
        Participating Frequently
        January 30, 2026

        I’m currently having this problem in version 21.2. VERY PROBLEMATIC!

        The whole application feels very tetchy.

          G
          glen230277
          Inspiring
          January 29, 2026

          I’m having the same issue on ID 2026.  Win11.  Can’t do more than 4 undo actions.  All documents, old and new.  And ID 2026 can’t convert to IDML to reopen in ID 2025.  

          BobLevine
          Community Expert
          BobLevineCommunity Expert
          Community Expert
          January 29, 2026

          Have you installed the 21.2 update? It’s supposed to be fixed with that.

          D
          Duderonomy Jones
          Participating Frequently
          January 30, 2026

          Has not resolved the issue on Mac

            leo.r
            Community Expert
            leo.rCommunity Expert
            Community Expert
            November 27, 2024

            In addition to other questions: how much RAM and free disk space do you have?

            Robert at ID-Tasker
            Robert at ID-Tasker
            Legend
            November 27, 2024

            @iosefa

             

            What if you hit Ctrl+Z few times - can you undo more than is displayed on the History panel?

             

            Dave Creamer of IDEAS
            Community Expert
            Dave Creamer of IDEASCommunity Expert
            Community Expert
            November 27, 2024

            To add to @Robert at ID-Tasker suggestion, can you REDO with the keyboard command?

             

            Also, this is a long shot but the Magnet app on Mac has been causing tons of problems. Do you have it installed?

             

            David Creamer: Community Expert (ACI and ACE 1995-2023)
            Srishti_Bali
            Srishti_Bali
            Legend
            November 27, 2024

            Hi @iosefa,

             

            Sorry to hear about the issue. This typically occurs when the document is closed. Did you happen to close the document or experience a crash? For more information, please visit: Undo History Panel in InDesign.

             

            Regards,

            Srishti

            I
            iosefaAuthor
            Participant
            November 27, 2024

            No I can literally see the History items disappear from the history panel while working in InDesign

              Abhishek Rao
              Community Manager
              Abhishek RaoCommunity Manager
              Community Manager
              November 27, 2024

              Hi @iosefa,

               

              Thank you for sharing the details! Could you let us know:

              1. The version of InDesign you’re using.
              2. Your operating system (e.g., Windows 11, macOS Ventura).
              3. Does this issue occur in all documents or only a specific one? What about newly created documents?

              Also, have you tried resetting your preferences? If not, you can follow the steps here: Reset InDesign Preferences.

              Let us know how it goes!

               

              Best,
              Abhishek Rao

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