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Participant
November 27, 2024
Answered

Undo command not working - InDesign 2025

  • November 27, 2024
  • 40 replies
  • 3626 views

Currently having an issue with my undo/history function. I seem to only be able to go back 2 or 3 commands before the entire history disappears. pls help!

Correct answer Abhishek Rao

Hi ​@marty2015 and everyone,

Thanks again for continuing to share your updates, and I’m sorry the issue is still occurring. I wanted to share the latest guidance from the product team regarding the Undo/History behavior in Adobe InDesign.

Please review the detailed findings and logging steps shared here:
https://community.adobe.com/questions-671/indesign-21-2-undo-greyed-out-and-history-panel-blank-on-macos-tahoe-and-ventura-1551926?postid=7543173#post7543173

The team is actively investigating this issue, and the requested logs are extremely important in helping identify the root cause. If you’re experiencing this behavior, please share the requested logs and details at sharewithID@adobe.com, via DM to me, or directly on the thread so the team can analyze the issue further.

In the meantime, the following workarounds may help:

  • Reverting to InDesign 21.1.0 appears to resolve the issue for affected users.

  • Restarting InDesign or the system may temporarily restore Undo functionality.

  • Please also try going to InDesign Preferences, disabling the Generative AI options, restarting InDesign, and checking whether the Undo/History behavior improves.

We really appreciate everyone’s patience, testing, and help with the investigation. I’ll continue to keep this thread updated as soon as we have further information from the product team.

 

Thanks,

Abhishek

40 replies

Inspiring
January 29, 2026

I’m having the same issue on ID 2026.  Win11.  Can’t do more than 4 undo actions.  All documents, old and new.  And ID 2026 can’t convert to IDML to reopen in ID 2025.  

BobLevine
Community Expert
Community Expert
January 29, 2026

Have you installed the 21.2 update? It’s supposed to be fixed with that.

Participating Frequently
January 30, 2026

Has not resolved the issue on Mac

leo.r
Community Expert
Community Expert
November 27, 2024

In addition to other questions: how much RAM and free disk space do you have?

Robert at ID-Tasker
Legend
November 27, 2024

@iosefa

 

What if you hit Ctrl+Z few times - can you undo more than is displayed on the History panel?

 

Dave Creamer of IDEAS
Community Expert
Community Expert
November 27, 2024

To add to @Robert at ID-Tasker suggestion, can you REDO with the keyboard command?

 

Also, this is a long shot but the Magnet app on Mac has been causing tons of problems. Do you have it installed?

 

David Creamer: Community Expert (ACI and ACE 1995-2023)
Srishti_Bali
Legend
November 27, 2024

Hi @iosefa,

 

Sorry to hear about the issue. This typically occurs when the document is closed. Did you happen to close the document or experience a crash? For more information, please visit: Undo History Panel in InDesign.

 

Regards,

Srishti

iosefaAuthor
Participant
November 27, 2024

No I can literally see the History items disappear from the history panel while working in InDesign

Abhishek Rao
Community Manager
Community Manager
November 27, 2024

Hi @iosefa,

 

Thank you for sharing the details! Could you let us know:

  1. The version of InDesign you’re using.
  2. Your operating system (e.g., Windows 11, macOS Ventura).
  3. Does this issue occur in all documents or only a specific one? What about newly created documents?

Also, have you tried resetting your preferences? If not, you can follow the steps here: Reset InDesign Preferences.

Let us know how it goes!

 

Best,
Abhishek Rao