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iosefa
Participant
Nov 27, 2024 11:14 AM UTC
Answered

Undo command not working - InDesign 2025

Currently having an issue with my undo/history function. I seem to only be able to go back 2 or 3 commands before the entire history disappears. pls help!

    Abhishek Rao
    Abhishek RaoCorrect answer
    Community Manager
    Oct 2, 2026 11:00 AM UTC

    Hi everyone,

     

    Sorry to hear that you're experiencing this issue. I want to assure you that the team is actively working on a fix.

    To help us investigate this further, could you please share the logs requested by Sanyam here, along with a short screen recording showing the issue when it occurs? The requested information includes checking the Memory Pressure in Activity Monitor and collecting InDesign logs through Terminal while reproducing the Undo/Redo issue.

    In the meantime, please try the suggested workarounds, including restarting InDesign/macOS or reverting to InDesign 21.1.0. Additionally, please try disabling the Generative AI options in InDesign Preferences, restart InDesign, and check if that improves the Undo/History behavior.

     

    We appreciate your patience and help while the team continues to investigate this.

    Thanks,
    Abhishek

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    57 replies

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    yojp
    yojp
    Participant
    Jun 13, 2026 3:33 PM UTC

    Same thing keeps happening on my end. How to resolve this?

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    Abhishek Rao
    Community Manager
    Abhishek RaoCommunity Manager
    Community Manager
    Jun 25, 2026 12:59 PM UTC

    Hi ​@yojp,

     

    Sorry to hear you're experiencing this issue as well. Could you please confirm your exact InDesign version and operating system?

    In the meantime, please try resetting your InDesign preferences using the steps at the bottom of the article here: https://helpx.adobe.com/indesign/using/setting-preferences.html, then restart InDesign (or your computer) and check whether the Undo functionality is restored. If you're on macOS, please also let us know whether you're able to test with InDesign 21.1.0, as reverting to that version has helped some users while the product team continues to investigate this issue. Ref: 

    If the issue persists, please share the requested diagnostic information along with a short screen recording showing the Undo history disappearing, as requested by the product team. These details will help the team investigate the issue further and identify the root cause.

     

    Looking forward to your update.

    Abhishek

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    cc59094831
    cc59094831
    Participant
    May 14, 2026 8:46 AM UTC

    Still experiencing this as well

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    Abhishek Rao
    Community Manager
    Abhishek RaoCommunity Manager
    Community Manager
    May 14, 2026 5:34 PM UTC

    Hi ​@cc59094831,

     

    Sorry to hear the issue is still occurring. Could you please confirm the exact InDesign version and macOS version you’re using?

    If you’re on InDesign 21.2 or later and using macOS, please check this similar thread being tracked by the product team:
    https://community.adobe.com/questions-671/indesign-21-2-undo-greyed-out-and-history-panel-blank-on-macos-tahoe-and-ventura-1551926?postid=7543173#post7543173

    The product team is actively investigating this issue, and the logs mentioned in the thread are extremely important in helping identify the root cause. If possible, please share the requested logs and details at sharewithID@adobe.com, via DM, or directly here on the thread so the team can investigate the behavior further and work toward a resolution.

    As a temporary workaround, reverting to v21.1.0 or restarting InDesign/macOS may temporarily restore the Undo functionality.

     

    Looking forward to your update.

    Abhishek

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    nstephens1716
    nstephens1716
    Participant
    Apr 28, 2026 5:52 PM UTC

    I am having the same issue, I just updated InDesign this morning and it is still not working. I am willing to work with your team. I am on a mac.

     

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    Abhishek Rao
    Community Manager
    Abhishek RaoCommunity Manager
    Community Manager
    Apr 29, 2026 6:28 PM UTC

    Hi ​@nstephens1716,

     

    Thanks for stepping up, really appreciate your willingness to help us investigate this further.

    Could you please share your contact number with country code, your contact email, and your availability over DM so I can coordinate this with the team and proceed further.

     

    Looking forward to your response.

    Abhishek

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    JasonCarr
    Participating Frequently
    Apr 15, 2026 1:37 PM UTC

    Still experiencing this in INDD 21.3 (and the previous 3 versions). Is this ever going to get addressed? It’s a nightmare. Feel like Adobe is just giving up on human creators and pivoting towards an all AI focus. I’m on a Mac mini running latest Tahoe. 

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      Abhishek Rao
      Community Manager
      Abhishek RaoCommunity Manager
      Community Manager
      Apr 16, 2026 5:42 PM UTC

      Hi ​@JasonCarr,

       

      Thanks for sharing the details and sorry to hear that you experience this. I came across a similar discussion here that might be relevant to what you're experiencing:
      https://community.adobe.com/questions-671/indesign-21-2-undo-greyed-out-and-history-panel-blank-on-macos-tahoe-and-ventura-1551926?postid=7514324#post7514324

      Could you please go through that thread and confirm if the behavior matches what you're seeing on your end?

      If it does, a bug has already been logged for this issue and the team is actively working on it. I’ll keep you posted here as soon as I have any updates.

       

      Thanks again for your patience.

      Abhishek

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      JUVE-Quan
      JUVE-Quan
      Participant
      Feb 2, 2026 11:00 PM UTC

      Currently still experiencing this in 2026! Yay!

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        leo.r
        Community Expert
        leo.rCommunity Expert
        Community Expert
        Feb 3, 2026 12:45 AM UTC

        Did you update to InDesign 21.2?

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          Harshika Verma
          Community Manager
          Harshika VermaCommunity Manager
          Community Manager
          Feb 4, 2026 12:04 PM UTC

          Hi JUVE-Quan,

          Sorry for the trouble. This was the known issue that got fixed with the InDesign 21.2 update and was tracked here. Would you mind updating and letting us know if the issue is resolved for you?

           

          We will be happy to help.
           

          Thanks,

          Harshika

           

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          Duderonomy Jones
          Participating Frequently
          Jan 30, 2026 11:42 AM UTC

          I’m currently having this problem in version 21.2. VERY PROBLEMATIC!

          The whole application feels very tetchy.

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            glen230277
            Inspiring
            Jan 29, 2026 4:18 PM UTC

            I’m having the same issue on ID 2026.  Win11.  Can’t do more than 4 undo actions.  All documents, old and new.  And ID 2026 can’t convert to IDML to reopen in ID 2025.  

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            BobLevine
            Community Expert
            BobLevineCommunity Expert
            Community Expert
            Jan 29, 2026 4:34 PM UTC

            Have you installed the 21.2 update? It’s supposed to be fixed with that.

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            Duderonomy Jones
            Participating Frequently
            Jan 30, 2026 11:57 AM UTC

            Has not resolved the issue on Mac

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              leo.r
              Community Expert
              leo.rCommunity Expert
              Community Expert
              Nov 27, 2024 8:15 PM UTC

              In addition to other questions: how much RAM and free disk space do you have?

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              Robert at ID-Tasker
              Robert at ID-Tasker
              Legend
              Nov 27, 2024 5:00 PM UTC

              @iosefa

               

              What if you hit Ctrl+Z few times - can you undo more than is displayed on the History panel?

               

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              Dave Creamer of IDEAS
              Community Expert
              Dave Creamer of IDEASCommunity Expert
              Community Expert
              Nov 27, 2024 10:37 PM UTC

              To add to @Robert at ID-Tasker suggestion, can you REDO with the keyboard command?

               

              Also, this is a long shot but the Magnet app on Mac has been causing tons of problems. Do you have it installed?

               

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              David Creamer: Community Expert (ACI and ACE 1995-2023)
              Srishti_Bali
              Srishti_Bali
              Legend
              Nov 27, 2024 11:24 AM UTC

              Hi @iosefa,

               

              Sorry to hear about the issue. This typically occurs when the document is closed. Did you happen to close the document or experience a crash? For more information, please visit: Undo History Panel in InDesign.

               

              Regards,

              Srishti

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              iosefaAuthor
              Participant
              Nov 27, 2024 11:28 AM UTC

              No I can literally see the History items disappear from the history panel while working in InDesign

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                Abhishek Rao
                Community Manager
                Abhishek RaoCommunity Manager
                Community Manager
                Nov 27, 2024 2:34 PM UTC

                Hi @iosefa,

                 

                Thank you for sharing the details! Could you let us know:

                1. The version of InDesign you’re using.
                2. Your operating system (e.g., Windows 11, macOS Ventura).
                3. Does this issue occur in all documents or only a specific one? What about newly created documents?

                Also, have you tried resetting your preferences? If not, you can follow the steps here: Reset InDesign Preferences.

                Let us know how it goes!

                 

                Best,
                Abhishek Rao

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