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Participant
November 27, 2024
Answered

Undo command not working - InDesign 2025

  • November 27, 2024
  • 11 replies
  • 2870 views

Currently having an issue with my undo/history function. I seem to only be able to go back 2 or 3 commands before the entire history disappears. pls help!

Correct answer Abhishek Rao

Hi ​@marty2015  and everyone,

 

Thanks for continuing to share your updates, and I’m sorry the issue is still occurring. I wanted to share the latest guidance from the product team regarding the Undo/History behavior in Adobe InDesign.

Please review the detailed findings and logging steps shared here:
https://community.adobe.com/questions-671/indesign-21-2-undo-greyed-out-and-history-panel-blank-on-macos-tahoe-and-ventura-1551926?postid=7543173#post7543173

The team is actively investigating this issue, and the logs requested in the thread are extremely important in helping identify the root cause. If you’re experiencing this behavior, please share the requested logs and details at sharewithID@adobe.com, via DM (to me), or directly here on the thread so the team can analyze the behavior further and work toward a resolution.

As a temporary workaround, reverting to v21.1.0 or restarting InDesign/macOS may temporarily restore the Undo functionality.

 

Really appreciate your time and support on this. I’ll keep you posted with any updates.

Abhishek



<Marking as correct for better visibility on the thread>

11 replies

Srishti_Bali
Legend
November 27, 2024

Hi @iosefa,

 

Sorry to hear about the issue. This typically occurs when the document is closed. Did you happen to close the document or experience a crash? For more information, please visit: Undo History Panel in InDesign.

 

Regards,

Srishti

iosefaAuthor
Participant
November 27, 2024

No I can literally see the History items disappear from the history panel while working in InDesign

Abhishek Rao
Community Manager
Community Manager
November 27, 2024

Hi @iosefa,

 

Thank you for sharing the details! Could you let us know:

  1. The version of InDesign you’re using.
  2. Your operating system (e.g., Windows 11, macOS Ventura).
  3. Does this issue occur in all documents or only a specific one? What about newly created documents?

Also, have you tried resetting your preferences? If not, you can follow the steps here: Reset InDesign Preferences.

Let us know how it goes!

 

Best,
Abhishek Rao