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Undo command not working - InDesign 2025

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Currently having an issue with my undo/history function. I seem to only be able to go back 2 or 3 commands before the entire history disappears. pls help!

Abhishek RaoCorrect answer

Community Manager

Hi everyone,

Sorry to hear that you're experiencing this issue. I want to assure you that the team is actively working on a fix.

To help us investigate this further, could you please share the logs requested by Sanyam here, along with a short screen recording showing the issue when it occurs? The requested information includes checking the Memory Pressure in Activity Monitor and collecting InDesign logs through Terminal while reproducing the Undo/Redo issue.

In the meantime, please try the suggested workarounds, including restarting InDesign/macOS or reverting to InDesign 21.1.0. Additionally, please try disabling the Generative AI options in InDesign Preferences, restart InDesign, and check if that improves the Undo/History behavior.

We appreciate your patience and help while the team continues to investigate this.

Thanks,
Abhishek

S

StephenBishop

Participant

I’m soon going to undo installation of all Adobe products and their crappy generative ai.

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Abhishek Rao

Correct answer

Community Manager

Hi everyone,

Sorry to hear that you're experiencing this issue. I want to assure you that the team is actively working on a fix.

To help us investigate this further, could you please share the logs requested by Sanyam here, along with a short screen recording showing the issue when it occurs? The requested information includes checking the Memory Pressure in Activity Monitor and collecting InDesign logs through Terminal while reproducing the Undo/Redo issue.

In the meantime, please try the suggested workarounds, including restarting InDesign/macOS or reverting to InDesign 21.1.0. Additionally, please try disabling the Generative AI options in InDesign Preferences, restart InDesign, and check if that improves the Undo/History behavior.

We appreciate your patience and help while the team continues to investigate this.

Thanks,
Abhishek

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F

Fiona26912430pzr8

Participant

Hi Abhishek, How do you ‘share the logs’? I’m great at InDesign but anything behind the scenes - I need step by step instructions! (I can do the screen recording bit). Thanks.

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Abhishek Rao

Community Manager

Hi @Fiona26912430pzr8,

Thanks for getting back to us, and absolutely here are the steps to collect the information we need.

First, please open Activity Monitor > Memory and take a screenshot of the Memory Pressure graph at the bottom when the issue occurs.

For the logs, please quit InDesign first, then:

Open Terminal on your Mac.
In Finder, navigate to Applications > Adobe InDesign 2026 > Adobe InDesign 2026.app.
Right-click the application and select Show Package Contents.
Navigate to Contents > MacOS.
Drag the Adobe InDesign 2026 executable from that folder into the Terminal window and press Return. This will launch InDesign through Terminal.
In InDesign, open Window > History and continue working normally until the Undo/Redo issue occurs.
Once the issue occurs, please copy the output shown in the Terminal window and save it as a text file.

Please send the Terminal log, Memory Pressure screenshot, and screen recording showing the Undo/History issue to me via DM or here and can use any of the public cloud sharing services like Dropbox, Google Drive, etc.

These details will be very helpful for the team in identifying what is triggering the issue.

Thanks for taking the time to help us investigate this.

Abhishek

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ceciliap12940728

Participant

Adobe this is ABSURD - come on! Undo/Redo is basic functionality!

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Fiona26912430pzr8

Participant

I am have been having this same issue but discovered it is only when I have google drive desktop app on (the one that goes in your top bar). If I quit that my InDesign works fine.

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makusvdw

Participating Frequently

InDesign 21.4.1 on a Mac running Tahoe 26.6.2. I have the same issue.

No Undo or Redo available.

UPDATE:
I deleted the preferences and had to set everything up again. Undo and Redo is back, but it’s super annoying, because I had to spend unnecessary time setting up all the preferences again. As it is I trash my preferences at least once a month when I’m teaching an InDesign class.

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makusvdw

Participating Frequently

UPDATE: An hour later and no more Undo and Redo. Greyed out! Come on Adobe!!!!! 😬

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leo.r

Community Expert

@makusvdw A user has just reported that it only happens when the Google Drive app is running:

I wonder if it applies to your case as well?

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A

abarel-studio

Participant

Hey, Adobe Team, are you having trouble thinking?
You're normal, making error after error every day by day, and you say you're working on it. The lack of "undo" is a known problem...so super, and you're working on it. It makes us wriily “calms down”

And today, in addition to these, I'm missing "save as..." and "Save."

Idiots!
Couldn't be better news for Affinity (Canva)
https://www.affinity.studio/get-affinity
Thanks for twenty years, Adobe; but no more.
😎

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leo.r

Community Expert

@abarel-studio

@makusvdw A user has just reported that Undo only stops working when the Google Drive app is running:

I wonder if it applies to your case as well?

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Lavish_coder1549

Known Participant

I am experiencing this bug, really disruptive to my workflow. It’s happened twice in the last 4 hours.

I’m on a Mac Studio M1 Max on MacOS Tahoe 26.6.2, Indesign 21.5.1

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nik.m

Community Manager

Hi @Lavish_coder1549, we’re sorry for the inconvenience. The product team is working on a fix for this issue.

In the meantime, if you haven’t already, please try the workarounds suggested by my colleague Abhishek in the answer marked as correct.

Please stay tuned!

Thanks,

Nikunj

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Lavish_coder1549

Known Participant

Thanks Nikunj! I’ll give these a try.

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beautiful_workmanship6452

Participant

Currently on 21.5.1, macOS is Tahoe 26.5.2, and very much frustrated with this issue.

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leo.r

Community Expert

Just in case: There’s a thread in the InDesign Secrets Facebook group where users share info and experiences related to this error:
https://www.facebook.com/groups/indesignsecrets/permalink/4629153427319117/

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JasonCarr

Participating Frequently

Wow. This is STILL a known bug after more than a year + (?!) I’m running InDesign 24.4.1 (obvs) on a Mac mini running Tahoe 26.5.1. I’ve already done the reset prefs thing — which fixes things for a minute but the issue always returns. C’mon team – let's get her done, huh?!

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Abhishek Rao

Community Manager

Hi @JasonCarr,

Sorry to hear you're still experiencing this issue.

We haven't been able to reproduce the behavior internally, so it would be really helpful if you could share the requested logs outlined here:
https://community.adobe.com/questions-671/indesign-21-2-undo-greyed-out-and-history-panel-blank-on-macos-tahoe-and-ventura-1551926?postid=7543173#post7543173

If possible, please also share a short screen recording showing the Undo history disappearing so we can better understand the behavior.

If you're willing to join a debugging session with the product team, please send me your contact number (with country code) and your availability (including time zone) via DM. Please don't post this information publicly on the community, as it's personal information.

Looking forward to your response so we can investigate this further and work toward a resolution.

Abhishek

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designer379918647

Participant

I just updated to 21.5.1 expecting to fix the issue, but here I am. I am still unable to undo commands. My cursor is stuck on the move arrow. Can you please fix this ASAP? Thanks

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yojp

Participant

Same thing keeps happening on my end. How to resolve this?

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Abhishek Rao

Community Manager

Hi @yojp,

Sorry to hear you're experiencing this issue as well. Could you please confirm your exact InDesign version and operating system?

In the meantime, please try resetting your InDesign preferences using the steps at the bottom of the article here: https://helpx.adobe.com/indesign/using/setting-preferences.html, then restart InDesign (or your computer) and check whether the Undo functionality is restored. If you're on macOS, please also let us know whether you're able to test with InDesign 21.1.0, as reverting to that version has helped some users while the product team continues to investigate this issue. Ref:

If the issue persists, please share the requested diagnostic information along with a short screen recording showing the Undo history disappearing, as requested by the product team. These details will help the team investigate the issue further and identify the root cause.

Looking forward to your update.

Abhishek

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