Inspiring

Answered

Why do I get SharedContent plugin error?

Forum|Forum|14 years ago
June 14, 2011
36 replies
327327 views

My indd document was created in iD CS5.5. On opening in iD CS5, there is a popup which says that SharedContent plugin was used in the creation of the file. The popup then provides the option to proceed anyway. Will I be safe doing that, or is there a workflow for installing the plugin in CS5?

This topic has been closed for replies.

Correct answer Steve Werner

You cannot open an InDesign CS5.5 file directly in InDesign CS5. You need to choose File > Export > IDML and open the IDML file in InDesign CS4 or CS5.

J

Jason23209166liaf

Participant

I am also a CS5 user and have the same problem. If anyone is willing to convert these to CS5 I'd really appreciate it.

https://www.dropbox.com/s/u44fhxf9bv8sktz/AdobeStock_231946262.indt?dl=0

https://www.dropbox.com/s/zaxl60c29tdw219/AdobeStock_280452579.indt?dl=0

Thanks!

M

Michele LinkPR

Participating Frequently

A designer is transferring a project to me. He is in CS5.5 and I am work in CS5. He tried to use FILE - EXPORT - IDML instruction, but for some reason he cannot select "export." Suggestions? I really need this file. Thanks.

BobLevine

Community Expert

What does “cannot select export” mean?

M

Michele LinkPR

Participating Frequently

It was greyed out.

J

jillytex03

Participant

Hi all,

I have a similar issue. I am using CS5, so the designer who created the file resent it as an IDML file. I still can't open and am getting the message: "Cannot open the file 'BG 2016 booklet.idml'. Adobe InDesign may not support the format, a plug-in that supports the file format may be missing, or the file may be open in another application." Any thoughts?

Thanks for taking the time to read!

BobLevine

Community Expert

Typical of someone just changing the file extension from INDD to IDML. Make sure the file was actually exported/saved as IDML.

J

jillytex03

Participant

I checked with him. That wasnt it. Thank you Bob.

Best,

Jilian Ryan

[Private info removed]

A

Anonymous

I'm sure you guys are tired of people asking, but I'm hoping you'd be willing to convert mine too? And is there a way to visually tell a cs5.5 from cs5 in the title or in the description of the item? For "kind" my file says InDesign CS5 Document so I thought it was created in the same version but after reading this thread I guess not. I have CS5. Thank you!

Dropbox - 1ChayaRecetarioInDesign.indd

Peter Spier

Community Expert

Look for a download link in your Adobe inbox.

A

Anonymous

Thank you so much, Peter!

When I downloaded the idml file it gave me a message saying that none of my links were available and so the document is blank of the images (as well as the font that was used). Is that something I did wrong or can I fix that? I don't have access to all of those images as this was created for our ngo by a volunteer that is no longer with us. Any suggestions are appreciated!

J

julief939568

Participant

I need help getting this into a CS5 file? I'm using InDesign CS5, version 7.0.

Thanks!
Dropbox - Product Catalog.indd

Peter Spier

Community Expert

done

J

julief939568

Participant

Thanks, this was a HUGE help!

K

kbravar

Participant

Hey everyone,

I'm getting the same error message when I try to open my file but I'm trying to open it on the same version of the software that it was created on, same computer. I apologize in advance if I missed the response to this but so far I've only seen people experiencing an issue with opening the file on an earlier version of the software than it was created. Thank you for any insight

Peter Spier

Community Expert

If you are getting that error, then the file was saved in a newer version. Perhaps someone ran a trial?

A

Anonymous

Hi Peter.

I expect you are getting sick of all these requests by now so understand if you have had enough but if not could you please export this file to work with InDesign CS5 please

Dropbox - SJB foods cat final spreads 15.zip

Thanks in advance

Adam

L

Laubender

Community Expert

Hi Adam,

I sent you a personal message.

Uwe

L

Laubender

Community Expert

Sorry, Adam.

Just realized, that there is already a link in your request post.

Uwe

A

Anonymous

Can someone help me convert this file. I am using CS5 currently.

https://www.dropbox.com/s/m3k0mxakha3uu41/SoCCS-MAGAZINE.indd?dl=0

Dropbox - SoCCS-MAGAZINE.indd

Peter Spier

Community Expert

Done. I'm sending you a download link.

J

JB2721971

Participant

I'm having the same problem... is there anyone who would be kind enough to export the file I've placed at the link below to a CS4 compatible file? Ideally I need it in inx format, but as long as I can open it in CS4 I can handle it from there.

Dropbox - indd

Thanks in advance!!!

Peter Spier

Community Expert

On it...

J

JB2721971

Participant

Thank you VERY much! :-)

M

maryelroman

Participant

HI,

I am having the same trouble. The creative agency from the US sent me an .indd file (I don't know what version they used( I can't open in my CS5. I can open it in my CS6 but my trial has expired.