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joshs8347015
Participant
May 28, 2026
Question

AI models are downloading please try again later.

  • May 28, 2026
  • 2 replies
  • 16 views

when trying to use presets I'm getting the error saying some AI models are downloading please try again later.   This is making the program unusable. 

    2 replies

    joshs8347015
    Participant
    May 29, 2026

    I am still on Windows 10, and yes it closed normally.  It is the last two updates that is causing the problem.  I had to go back to 2 versions ago to get it working again.  Something in those last two updates is causing the problem. 

    Sameer K
    Community Manager
    Community Manager
    May 28, 2026

    Hey, @joshs8347015. Welcome to the Lightroom Community. I am sorry for the trouble you've had with this issue.

    What operating system are you working on? Did Lightroom close normally the last time it worked, or is this a fresh installation on this machine? Try these steps to get Lightroom to launch:


    • Reset Lightroom by holding the OPT/ALT + SHIFT when you launch Lightroom and select 'Yes'.

    • macOS: Ensure Lightroom has the required permissions: https://adobe.ly/3DyUwsz

    • Windows: Go to the Lightroom installation folder > right-click Lightroom.exe > Run as Administrator


    Let me know how it goes. 

    Thanks!
    Sameer K

    (Type '@' and type my name to mention me when you reply)