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Participant
December 21, 2022
Question

Can't open Lightroom Classic on Ventura OS

  • December 21, 2022
  • 2 replies
  • 431 views

I updated my MacBook M1 to Ventura OS and ever since can't open or access my Lightroom Classic. I have subscription to Creative Cloud and my Lightroom works, but Classic or desktop can't open.

Anybody there to help out with the issue

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    2 replies

    Sameer K
    Community Manager
    Community Manager
    December 21, 2022

    Welcome to the Lightroom Classic community. I'll need more info to help you figure this out.

     

    What version of macOS & Lightroom Classic are you working on? Did you install the macOS update through a backup, or is it a clean install? Is there an error or pop-up you see?

     

    Try these steps.

     

    • Go to the following location to launch Photoshop via terminal
      In Finder > Application > Lightroom Classic > Right-click on Lightroom.app > Show Package Contents > Contents > macOS > Lightroom - double click to open.

     

    Let me know how it goes from here,

    Thanks!
    Sameer K

     

    Participant
    December 22, 2022

    Dear Sameer,

    Thank you so much for taking your time to look into my problem. 

    I did all the steps you recommended for access and permissions, but nevertheless nothing changed.

     

    I have macOS Ventura 13.0.1 and Lightroom Classic 12.1.

    Likewise, I did Ventura installation without any back up.

     

    When going through all the process you recommended arriving to Package Contents, I got this message. 

    There is no error or pop up message. LrC starts opening but immediately closes.

     

    Thank you once again for your time and help

    Best regards

    Jozo

    TheDigitalDog
    Inspiring
    December 22, 2022

    In System Preferences ((System Settings in Ventura), >Security & Privacy, >Full Disk Access, do you see Lightroom listed? If not, do add it and try 

    Try resetting your Lightroom preferences:

    https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

    Also see: https://community.adobe.com/t5/lightroom-classic-discussions/important-steps-for-manually-resetting-preferences-omitted-from-help-article/td-p/12972518

     

    Quit Lightroom Classic.

    macOS: Press and hold the Shift + Option keys.

    Windows: Press and hold the Shift + Alt keys.

    While holding down the keys, launch Lightroom Classic. 

    When asked, select "Yes". 

    Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
    kglad
    Community Expert
    Community Expert
    December 21, 2022

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

     

    <moved from using the community>