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Question

Cannot delete a video file while in loupe view

Forum|Forum|3 years ago
October 12, 2022
3 replies
213 views

While opening a video file in loupe view, deleting the file does not work (error message). You have to back out to the grid view and delete from there. This isn't a problem with images, just videos.

Windows

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JohanElzenga

Community Expert

Deleted

-- Johan W. Elzenga

TheDigitalDog

Inspiring

I, too, can both delete and rename a video in Loupe view, so it appears something is a bit off on your side.

You might try resetting your preferences and see if that clears it up.

Try resetting your Lightroom preferences:
https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html
Also see: https://community.adobe.com/t5/lightroom-classic-discussions/important-steps-for-manually-resetting-preferences-omitted-from-help-article/td-p/12972518

Quit Lightroom Classic.
MacOS: Press and hold the Shift + Option keys.
Windows: Press and hold the Shift + Alt keys.
While holding down the keys, launch Lightroom Classic.
When asked, select "Yes".

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

kaiyomaAuthor

Known Participant

Similarly, video files cannot be renamed by using the "File Name" text box in the sidebar.

johnrellis

Legend

Hmm, I can delete a video and rename it in the Metadata panel while in Loupe view in my LR 11.5 on Windows 10 and on Mac OS 12.6.

Troubleshooting steps:

1. Which menu command or keyboard shortcut are you giving to delete the photo?

2. Please post a screenshot of the error message.

3. Do the menu command Help > System Info and copy/paste here the first ten lines so we can see exactly which versions you're running.

kaiyomaAuthor

Known Participant

I'm hitting the Delete key when trying to delete. Here's the error I get:

If I try renaming the file, I get a similar error.

Here's the system info you requested:

Lightroom Classic version: 11.5 [ 202208080927-8a575c91 ]

License: Creative Cloud

Language setting: en

Operating system: Windows 10 - Business Edition

Version: 10.0.22623

Application architecture: x64

System architecture: x64

Logical processor count: 12

Processor speed: 2.5GHz

SqLite Version: 3.36.0

Ignore the OS above (Lightroom is wrong here, so I guess that's another bug). I'm running Windows 11.

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