Crashing each minutes since some days - after optimizing the catalog?!

Forum|Forum|1 year ago
September 14, 2024
6 replies
1255 views

Dear Community...

I have a big work to do.... but Lightroom isn't working anymore stable. Every 1-10 minutes its crashing without a report!
Just while I m switching to the next photo (in edit mode), changing the stars of a photo...or just scrolling through.

What the heck is going on?!

I have just made more space on my catalog SSD, optimized the catalog and now this... :'(...

I have also updated now to the newest LRCC Version - but its still crashing.

My System: Windows 10

AMD 5900X,

AMD 6700XT with 24.4.1 (I know its not the latest, but I hadn't problems with LR in the past and had nothing changed for the GPU etc.!)

64GB Ram

I feel really really alone with this... the supportpage isn't a help, no hints to a ticket system, nothing to a crash report folder etc... really bad support options for a long year payed user. The community has to help now?! "_"

Windows

This topic has been closed for replies.

GoldingD

Legend

Adding to the earlier reply concerning the AMD Adrenalin software , can you share a screenshot of that?

probably looks like this:

That from another member who had issues, (I think the image was the solution) see:

https://community.adobe.com/t5/lightroom-classic-discussions/constant-graphical-glitches-and-crashes-in-lightroom-classic-13-2/td-p/14442486

P

Phileas25930662f9jkAuthor

Participating Frequently

Big thanks for your help and time!! 🙂

I have deactivated sharpener and anti-lag.

So lets see... if this doesn't help at all, then I think the catalog is broken after the optimisation of it O.o.

BTW; I have also updated the driver to the newest one.

GoldingD

Legend

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post.

P

Phileas25930662f9jkAuthor

Participating Frequently

Lightroom Classic-Version: 13.5.1 [ 202408271704-d15d09cd ]
Lizenz: Creative Cloud
Spracheinstellung: de
Betriebssystem: Windows 10
Version: 10.0.19045
Anwendungsarchitektur: x64
Systemarchitektur: x64
Anzahl logischer Prozessoren: 24
Prozessorgeschwindigkeit: 3,7GHz
SQLite-Version: 3.36.0
CPU-Auslastung: 0,0%
Stromquelle: Angeschlossen
Integrierter Speicher: 65464,0 MB
Dedizierter GPU-Speicher, der von Lightroom verwendet wird: 15,4MB / 12243,2MB (0%)
Für Lightroom verfügbarer phys. Speicher: 65464,0 MB
Von Lightroom verwendeter phys. Speicher: 5006,7 MB (7,6%)
Von Lightroom verwendeter virtueller Speicher: 5462,4 MB
Anzahl GDI-Objekte: 1143
Anzahl BENUTZER-Objekte: 3564
Anzahl Prozess-Handles: 7055
Cache-Speichergröße: 0,0MB
Interne Camera Raw-Version: 16.5 [ 1954 ]
Maximale Anzahl Threads, die Camera Raw verwendet: 5
Camera Raw SIMD-Optimierung: SSE2,AVX,AVX2
Virtueller Speicher in Camera Raw: 164MB / 32732MB (0%)
Physischer Speicher in Camera Raw: -64754MB / 65464MB (-99%)

Cache1:
NT- RAM:0,0MB, VRAM:0,0MB, Combined:0,0MB

Cache2:
m:0,0MB, n:0,0MB

U-main: 98,0MB

DPI-Einstellung des Systems: 96 DPI
Desktop-Komposition aktiviert: Ja
Standardvorschaugröße: 1920 Pixel
Monitore/Anzeigegeräte: 1) 1680x1050, 2) 1920x1200
Eingabetypen: Multitouch: Nein, integrierte Toucheingabe: Nein, integrierter Stift: Nein, externe Toucheingabe: Nein, externer Stift: Nein, Tastatur: Nein

Informationen zum Grafikprozessor:
DirectX: AMD Radeon RX 6700 XT (32.0.11037.4004)
Anfangsstatus: GPU zum Exportieren wird standardmäßig unterstützt
Benutzerpräferenz: Aus

Anwendungsordner: C:\Program Files\Adobe\Adobe Lightroom Classic
Bibliothekspfad: H:\Programme\Adobe Photoshop Lightroom - Katalog\Katalog\Katalog-2-v13-3.lrcat
Einstellungen-Ordner: C:\Users\Phil\AppData\Roaming\Adobe\Lightroom

Installierte Zusatzmodule:
1) AdobeStock
2) DxO PureRAW 3
3) DxO PureRAW 3 Importer
4) Flickr
5) Nikon Tether-Zusatzmodul

GoldingD

Legend

"Physischer Speicher in Camera Raw: -64754MB / 65464MB (-99%)"

hmmmm, can you share a screenshot of your LrC /Preferences/Performance/

~~example:~~

GoldingD

Legend

Their have been reported issues with AMD GPU drivers causing all sorts of issues. Appears problem relates to newer updates to the Adrenalin software. Problem is the software, the controll for the GPU in a bid to improve GPU performance, accisentaly trats LrC as a game, and some of the settings that get applied foul up the GPU for LrC.