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jand96722330
Participating Frequently
June 28, 2023
Question

Disappearing brush during local adjustments

  • June 28, 2023
  • 2 replies
  • 469 views

Hi, I have a question, when will the disappearing brush error in local photo editing be fixed please?

Problem description: I take a brush, start local editing (anything lighten, darken, whatever) I draw and after 2-4 seconds the brush trace disappears and instead of its size marked with a circle I get only an arrow. This repeats every time I make a local edit to a photo. I have this problem in the latest and penultimate version of Lightroom classic, i.e. 12.4 release and camera raw 15.4


I am editing on an Apple Macbook Pro 16 with M1Max. Everything was working properly before these last two updates.

This topic has been closed for replies.

2 replies

GoldingD
GoldingD
Legend
August 4, 2023

In your plugins:

Installed Plugins:

1) AdobeStock

2) Aperture/iPhoto Importer Plug-in

3) Flickr

4) JPEGmini

5) LogiOptions

6) Loupedeck2

7) Luminar AI

8) Luminar Neo

9) Nikon Tether Plugin

10) Pixieset

11) Topaz Photo AI

 I notice the LogiOptions plugin.

 

Now, this is probably not your issue. At least not the cause for this issue, however...

 

The LogiOptions plugin is a known bad actor. Now that plugin is not the mouse/keyboard driver. It is a plugin to allow you to use actions via the mouse/keyboard. Sort of a poor mans loupedeck. Unless you actually use the extra buttons/dial on the mouse or keyboard (specific Logitech products), then it is not needed.

 

Typically this plugin reveals itself as a nuisance during batch photo moves and/or removals. Presenting you with a annoying error message (that actually does not damage anything, well one last photo might not get moved):

 

  • "An internal error has occurred: ?:0: attempt to index a nil value"

 

If you do not need it, consider removing it, or at least deactivating it.

 

J
jand96722330Author
Participating Frequently
August 4, 2023

Thanks for the information about the problem with the plug-in Logi, it is true that I have a keyboard that also has a control wheel in LR, but I couldn't set what I needed and it stayed there. I removed the Logi plug-in, restarted LR twice to test how it works. Unfortunately I have to say that it probably wasn't the only thing causing the problem, so far the cursor keeps disappearing. But I'll try going through the other plug-ins to see if the problem is somewhere else in them.

johnrellis
johnrellis
Genius
August 7, 2023

In File > Plug-in Manager, try temporarily disabling all the plugins. Select each in turn and click Disable in the Status panel.  Restart LR. (You don't need to actually remove the plugin.)  In particular, I'm wondering if Loupedeck is related to the issue.

 

So far, I think you're the only one to have reported that LR 12.4 didn't fix the issue :-<

johnrellis
johnrellis
Genius
June 28, 2023

Adobe reported these symptoms as fixed in LR 12.4:

https://community.adobe.com/t5/lightroom-classic-bugs/p-odd-pointer-behavior-randomly-appearing-in-lrc-12-3/idi-p/13737648

 

There haven't been any reports in that thread of the fix not working. I experienced the problem and 12.4 fixed it for me (Macbook Pro 16" M2 Max / Mac OS 13.4).

 

As a next step,  please do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running and important LR options that are set.

 

J
jand96722330Author
Participating Frequently
August 4, 2023

Hi John,

Thanks for responding to my problem and letting me know how to solve it in the update. Unfortunately, the update must not have worked for me as well, because I have the problem here. I've gone through the thread you pointed out and tried some procedures, I can confirm that for example having the graphics accelerator on has no effect on the mouse cursor disappearing. It happens in both on/off cases. I copied the information you asked for and it is here.

 

Lightroom Classic version: 12.4 [ 202306052221-b70c0975 ]

License: Creative Cloud

Language setting: cs-CZ

Operating system: Mac OS 13

Version: 13.4.1 [22F82]

Application architecture: arm64

Logical processor count: 10

Processor speed: NA

SqLite Version: 3.36.0

Built-in memory: 32 768,0 MB

Real memory available to Lightroom: 32 768,0 MB

Real memory used by Lightroom: 2 804,8 MB (8,5%)

Virtual memory used by Lightroom: 413 406,2 MB

Memory cache size: 32,4MB

Internal Camera Raw version: 15.4 [ 1508 ]

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2

Camera Raw virtual memory: 220MB / 16383MB (1%)

Camera Raw real memory: 340MB / 32768MB (1%)

Standard Preview Size: 2560 pixels

Displays: 1) 2560x1440



Graphics Processor Info:

Metal: Apple M1 Max

Init State: GPU for Export supported by default

User Preference: Auto



Application folder: /Applications/Adobe Lightroom Classic

Library Path: /Users/XXXX/Pictures/KATALOGY/ASE_2023/ASE_2023.lrcat

Settings Folder: /Users/XXXX/Library/Application Support/Adobe/Lightroom



Installed Plugins:

1) AdobeStock

2) Aperture/iPhoto Importer Plug-in

3) Flickr

4) JPEGmini

5) LogiOptions

6) Loupedeck2

7) Luminar AI

8) Luminar Neo

9) Nikon Tether Plugin

10) Pixieset

11) Topaz Photo AI



Config.lua flags: None


At the same time I might point out I have Photoshop Beta and in the last update it started doing it there too, so I reverted to version 24.6 where it works properly. I have no idea if this is related, but since I'm writing here I better mention it.

PS: Sorry for the delay in responding, it won't happen again 😉

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