Skip to main content
Participating Frequently
February 12, 2019
Answered

Enhance Details broken - All-black preview and final render

  • February 12, 2019
  • 19 replies
  • 4723 views

Hello all.

I was super excited about the new Enhance Details feature rolling out today.  However, something about it refuses to work for me.  When I select the feature on an image, the preview pane only shows a completely black pane on the "Enhanced" version.  Furthermore, when I click the "Enhance" button, processor and GPU rev up and the progress bar moves, but ultimately it only renders a completely black DNG.  This seems to happen on any photo in my collection.  I have verified that I am updated to the correct version of windows, and that I am working on a CR2 RAW file.  Screenshots:

    This topic has been closed for replies.
    Correct answer CMass

    Hi Everyone,

    If you haven't already, please add your vote here: Enhance Details broken - All-black preview and final render | Photoshop Family Customer Community​. This forum is monitored by our engineering team who is aware of this issue.

    - Carissa

    19 replies

    Participant
    February 23, 2019

    Have applied the latest update from Nvidia - as above - clean install......... and .......... nothing... still the same

    Adobe Pete.Green​ any progress on this issue ?

    thanks.

    Participating Frequently
    February 23, 2019

    Was it 419.17 ?

    Sent from my Samsung Galaxy smartphone.

    Participant
    February 23, 2019

    Yes .. latest version

    Participating Frequently
    February 23, 2019

    For those following this thread ... FIX! latest Nvidia driver 417.19 .... clean install ... on my laptop i7 with a 720M GPU .... problem solved ... enjoy

    GoldingD
    Legend
    February 23, 2019

    https://forums.adobe.com/people/Aussie+Allan+Thomson  wrote

    For those following this thread ... FIX! latest Nvidia driver 417.19 .... clean install ... on my laptop i7 with a 720M GPU .... problem solved ... enjoy

    417.19 or 419.17?

    Ah, 419.17 just released yesterday.

    Participating Frequently
    February 23, 2019

    Woopsie my bad 419.17 ... the one just released .... god dam dyslexia

    ..

    Sent from my Samsung Galaxy smartphone.

    Participating Frequently
    February 14, 2019

    Just updated my NVIDIA driver, restarted, and still having same issue. :-(

    Lightroom Classic version: 8.2 [ 1204643 ]

    License: Creative Cloud

    Language setting: en

    Operating system: Windows 10 - Business Edition

    Version: 10.0.17763

    Application architecture: x64

    System architecture: x64

    Logical processor count: 12

    Processor speed: 3.6 GHz

    Built-in memory: 32628.7 MB

    Real memory available to Lightroom: 32628.7 MB

    Real memory used by Lightroom: 4748.7 MB (14.5%)

    Virtual memory used by Lightroom: 4715.2 MB

    GDI objects count: 693

    USER objects count: 2808

    Process handles count: 1998

    Memory cache size: 1403.8MB

    Internal Camera Raw version: 11.2 [ 134 ]

    Maximum thread count used by Camera Raw: 5

    Camera Raw SIMD optimization: SSE2,AVX,AVX2

    Camera Raw virtual memory: 1109MB / 16314MB (6%)

    Camera Raw real memory: 1110MB / 32628MB (3%)

    System DPI setting: 96 DPI

    Desktop composition enabled: Yes

    Displays: 1) 1920x1080, 2) 3840x2160

    Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No

    Graphics Processor Info:

    DirectX: Intel(R) UHD Graphics 630 (24.20.100.6025)

    Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic CC

    Library Path: C:\Users\john2\Pictures\Lightroom\Lightroom Catalog.lrcat

    Settings Folder: C:\Users\john2\AppData\Roaming\Adobe\Lightroom

    Installed Plugins:

    1) AdobeStock

    2) Excire Search

    3) Export to Photomatix Pro

    4) Facebook

    5) Flickr

    6) HDR Efex Pro 2

    7) Nikon Tether Plugin

    Config.lua flags: None

    Adapter #1: Vendor : 8086

    Device : 3e92

    Subsystem : 86941043

    Revision : 0

    Video Memory : 128

    Adapter #2: Vendor : 10de

    Device : 1cb1

    Subsystem : 11bc10de

    Revision : a1

    Video Memory : fb3

    Adapter #3: Vendor : 1414

    Device : 8c

    Subsystem : 0

    Revision : 0

    Video Memory : 0

    AudioDeviceIOBlockSize: 1024

    AudioDeviceName: Speakers (Sound Blaster Audigy Fx)

    AudioDeviceNumberOfChannels: 2

    AudioDeviceSampleRate: 48000

    Build: 12.1x4

    Direct2DEnabled: false

    GL_ACCUM_ALPHA_BITS: 16

    GL_ACCUM_BLUE_BITS: 16

    GL_ACCUM_GREEN_BITS: 16

    GL_ACCUM_RED_BITS: 16

    GL_ALPHA_BITS: 8

    GL_BLUE_BITS: 8

    GL_DEPTH_BITS: 24

    GL_GREEN_BITS: 8

    GL_MAX_3D_TEXTURE_SIZE: 2048

    GL_MAX_TEXTURE_SIZE: 16384

    GL_MAX_TEXTURE_UNITS: 8

    GL_MAX_VIEWPORT_DIMS: 16384,16384

    GL_RED_BITS: 8

    GL_RENDERER: Intel(R) UHD Graphics 630

    GL_SHADING_LANGUAGE_VERSION: 4.50 - Build 24.20.100.6025

    GL_STENCIL_BITS: 8

    GL_VENDOR: Intel

    GL_VERSION: 4.5.0 - Build 24.20.100.6025

    GPUDeviceEnabled: false

    OGLEnabled: true

    GL_EXTENSIONS: GL_3DFX_texture_compression_FXT1 GL_AMD_depth_clamp_separate GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_viewport_index GL_ARB_ES2_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_bindless_texture GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_cl_event GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_compute_shader GL_ARB_conditional_render_inverted GL_ARB_conservative_depth GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_draw_indirect GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_fragment_shader_interlock GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_indirect_parameters GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_occlusion_query2 GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_polygon_offset_clamp GL_ARB_post_depth_coverage GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_query_buffer_object GL_ARB_robust_buffer_access_behavior GL_ARB_robustness GL_ARB_robustness_isolation GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects GL_ARB_shader_atomic_counter_ops GL_ARB_shader_atomic_counters GL_ARB_shader_bit_encoding GL_ARB_shader_draw_parameters GL_ARB_shader_group_vote GL_ARB_shader_image_load_store GL_ARB_shader_image_size GL_ARB_shader_objects GL_ARB_shader_precision GL_ARB_shader_stencil_export GL_ARB_shader_storage_buffer_object GL_ARB_shader_subroutine GL_ARB_shader_texture_image_samples GL_ARB_shading_language_100 GL_ARB_shading_language_420pack GL_ARB_shading_language_packing GL_ARB_shadow GL_ARB_stencil_texturing GL_ARB_sync GL_ARB_tessellation_shader GL_ARB_texture_barrier GL_ARB_texture_border_clamp GL_ARB_texture_buffer_object GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range GL_ARB_texture_compression GL_ARB_texture_compression_bptc GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_cube_map_array GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_mirrored_repeat GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transpose_matrix GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ARB_window_pos GL_ATI_separate_stencil GL_EXT_abgr GL_EXT_bgra GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint GL_EXT_compiled_vertex_array GL_EXT_direct_state_access GL_EXT_draw_buffers2 GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_object GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_packed_pixels GL_EXT_polygon_offset_clamp GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shader_framebuffer_fetch GL_EXT_shader_integer_mix GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture3D GL_EXT_texture_array GL_EXT_texture_compression_s3tc GL_EXT_texture_edge_clamp GL_EXT_texture_env_add GL_EXT_texture_env_combine GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod_bias GL_EXT_texture_rectangle GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_texture_shared_exponent GL_EXT_texture_snorm GL_EXT_texture_storage GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback GL_IBM_texture_mirrored_repeat GL_INTEL_conservative_rasterization GL_INTEL_fragment_shader_ordering GL_INTEL_framebuffer_CMAA GL_INTEL_map_texture GL_INTEL_multi_rate_fragment_shader GL_INTEL_performance_query GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_KHR_context_flush_control GL_KHR_debug GL_KHR_texture_compression_astc_hdr GL_KHR_texture_compression_astc_ldr GL_NV_blend_square GL_NV_conditional_render GL_NV_primitive_restart GL_NV_texgen_reflection GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod GL_SUN_multi_draw_arrays GL_WIN_swap_hint WGL_EXT_swap_control

    GoldingD
    Legend
    February 14, 2019

    NVIDIA DRIVER?

    Lots of people (not all) having this issue have older GPU cards, lots of these being NVIDIA, I happened upon the NVIDIA drivers download page this morning while checking another members driver version, and low and behold some new ones as of yesterday.

    If you have  a NVIDIA GPU you may want to go over to Drivers | GeForce  and check. No idea if this is because of LR Classic CC v8.2.

    Reminder; Just another user not from Adobe

    helensotiriadis
    Participating Frequently
    February 13, 2019

    Yep. Me too. Adobe support accessed my computer for quite a while and determined that every aspect of my system  -- Adobe apps, Windows, Graphics Card drivers, etc.etc. -- is up-to-date.

    But I'm getting a black DNG.

    CMass
    CMassCorrect answer
    Legend
    February 13, 2019

    Hi Everyone,

    If you haven't already, please add your vote here: Enhance Details broken - All-black preview and final render | Photoshop Family Customer Community​. This forum is monitored by our engineering team who is aware of this issue.

    - Carissa

    richardv25252019
    Participating Frequently
    February 13, 2019

    I have the same issue and have an Intel GPU. It's not just effecting Nvidia boxes.

    Lightroom Classic version: 8.2 [ 1204643 ]
    License: Creative Cloud
    Language setting: en
    Operating system: Windows 10 - Business Edition
    Version: 10.0.17763
    Application architecture: x64
    System architecture: x64
    Logical processor count: 4
    Processor speed: 2.7 GHz
    Built-in memory: 8117.1 MB
    Real memory available to Lightroom: 8117.1 MB
    Real memory used by Lightroom: 2407.7 MB (29.6%)
    Virtual memory used by Lightroom: 3358.2 MB
    GDI objects count: 779
    USER objects count: 2723
    Process handles count: 1999
    Memory cache size: 639.7MB
    Internal Camera Raw version: 11.2 [ 134 ]
    Maximum thread count used by Camera Raw: 3
    Camera Raw SIMD optimization: SSE2,AVX,AVX2
    Camera Raw virtual memory: 964MB / 4058MB (23%)
    Camera Raw real memory: 967MB / 8117MB (11%)
    System DPI setting: 96 DPI
    Desktop composition enabled: Yes
    Displays: 1) 2736x1824, 2) 1920x1200, 3) 1920x1200
    Input types: Multitouch: Yes, Integrated touch: Yes, Integrated pen: Yes, External touch: No, External pen: No, Keyboard: Yes

    Graphics Processor Info:
    DirectX: Intel(R) HD Graphics 620 (24.20.100.6136)

    Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic CC
    Library Path: C:\Users\richa\Pictures\Lightroom\Archive Catalog\Archive Catalog-2-2.lrcat
    Settings Folder: C:\Users\richa\AppData\Roaming\Adobe\Lightroom

    Installed Plugins:
    1) AdobeStock
    2) Facebook
    3) Flickr
    4) Nikon Tether Plugin
    5) SmugMug

    Config.lua flags: None

    Adapter #1: Vendor : 8086
    Device : 5916
    Subsystem : 261414
    Revision : 2
    Video Memory : 128
    Adapter #2: Vendor : 1414
    Device : 8c
    Subsystem : 0
    Revision : 0
    Video Memory : 0
    AudioDeviceIOBlockSize: 1024
    AudioDeviceName: Speakers (Realtek High Definition Audio(SST))
    AudioDeviceNumberOfChannels: 2
    AudioDeviceSampleRate: 48000
    Build: 12.1x4
    Direct2DEnabled: false
    GL_ACCUM_ALPHA_BITS: 16
    GL_ACCUM_BLUE_BITS: 16
    GL_ACCUM_GREEN_BITS: 16
    GL_ACCUM_RED_BITS: 16
    GL_ALPHA_BITS: 8
    GL_BLUE_BITS: 8
    GL_DEPTH_BITS: 24
    GL_GREEN_BITS: 8
    GL_MAX_3D_TEXTURE_SIZE: 2048
    GL_MAX_TEXTURE_SIZE: 16384
    GL_MAX_TEXTURE_UNITS: 8
    GL_MAX_VIEWPORT_DIMS: 16384,16384
    GL_RED_BITS: 8
    GL_RENDERER: Intel(R) HD Graphics 620
    GL_SHADING_LANGUAGE_VERSION: 4.50 - Build 24.20.100.6136
    GL_STENCIL_BITS: 8
    GL_VENDOR: Intel
    GL_VERSION: 4.5.0 - Build 24.20.100.6136
    GPUDeviceEnabled: false
    OGLEnabled: true
    GL_EXTENSIONS: GL_3DFX_texture_compression_FXT1 GL_AMD_depth_clamp_separate GL_AMD_vertex_shader_layer GL_AMD_vertex_shader_viewport_index GL_ARB_ES2_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_compatibility GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_bindless_texture GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_cl_event GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_compute_shader GL_ARB_conditional_render_inverted GL_ARB_conservative_depth GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_draw_indirect GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_fragment_shader_interlock GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_indirect_parameters GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_occlusion_query2 GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_polygon_offset_clamp GL_ARB_post_depth_coverage GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_query_buffer_object GL_ARB_robust_buffer_access_behavior GL_ARB_robustness GL_ARB_robustness_isolation GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects GL_ARB_shader_atomic_counter_ops GL_ARB_shader_atomic_counters GL_ARB_shader_bit_encoding GL_ARB_shader_draw_parameters GL_ARB_shader_group_vote GL_ARB_shader_image_load_store GL_ARB_shader_image_size GL_ARB_shader_objects GL_ARB_shader_precision GL_ARB_shader_stencil_export GL_ARB_shader_storage_buffer_object GL_ARB_shader_subroutine GL_ARB_shader_texture_image_samples GL_ARB_shading_language_100 GL_ARB_shading_language_420pack GL_ARB_shading_language_packing GL_ARB_shadow GL_ARB_stencil_texturing GL_ARB_sync GL_ARB_tessellation_shader GL_ARB_texture_barrier GL_ARB_texture_border_clamp GL_ARB_texture_buffer_object GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range GL_ARB_texture_compression GL_ARB_texture_compression_bptc GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_cube_map_array GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_mirrored_repeat GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transpose_matrix GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ARB_window_pos GL_ATI_separate_stencil GL_EXT_abgr GL_EXT_bgra GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_clip_volume_hint GL_EXT_compiled_vertex_array GL_EXT_direct_state_access GL_EXT_draw_buffers2 GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_framebuffer_object GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_packed_pixels GL_EXT_polygon_offset_clamp GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_specular_color GL_EXT_shader_framebuffer_fetch GL_EXT_shader_integer_mix GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture3D GL_EXT_texture_array GL_EXT_texture_compression_s3tc GL_EXT_texture_edge_clamp GL_EXT_texture_env_add GL_EXT_texture_env_combine GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod_bias GL_EXT_texture_rectangle GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_texture_shared_exponent GL_EXT_texture_snorm GL_EXT_texture_storage GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback GL_IBM_texture_mirrored_repeat GL_INTEL_conservative_rasterization GL_INTEL_fragment_shader_ordering GL_INTEL_framebuffer_CMAA GL_INTEL_map_texture GL_INTEL_multi_rate_fragment_shader GL_INTEL_performance_query GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_KHR_context_flush_control GL_KHR_debug GL_KHR_texture_compression_astc_hdr GL_KHR_texture_compression_astc_ldr GL_NV_blend_square GL_NV_conditional_render GL_NV_primitive_restart GL_NV_texgen_reflection GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod GL_SUN_multi_draw_arrays GL_WIN_swap_hint WGL_EXT_swap_control

    Community Expert
    February 13, 2019

    This is weird. 

    Lightroom won't preview the all black enhanced DNG.  Photoshop CC won't open the black enhanced DNG.  But Photoshop Express for Windows does!   

    Install Photoshop Express for free from the Windows App store on your computer.  In Lightroom select the black image, right click to Show in Explorer.  Then right click and Open in Photoshop Express. 

    Participant
    February 13, 2019

    Hi All,

    Same issue here black DNG generated with Fujifilm X-T3 RAF file. Windows 10 and NVidia  card with the latest version.

    GoldingD
    Legend
    February 13, 2019

    Everyone of you need to post this over at the official Adobe feedback forum, where Adobe wants all bug reports posted:

    Lightroom Classic CC | Photoshop Family Customer Community .

    Adobe product developers read everything there but rarely participate in this forum, which is primarily user-to-user.  Be sure to include the link to any sample file and your System Information from the menu command Help > System Info. (At least down to just past the Plug-ins)

    (Simply posting a link to this thread will make it more likely Adobe won't pay attention.)

    You can also contact adobe as follows:

    FAQ: How do I contact Adobe Support?

    LuboMK
    Participant
    February 13, 2019

    I'm with the same black DNG file. My computer is updated to 8109.

    The latest driver for the GT630 is 418.81 from 2019/02/04.

    Verze Lightroom Classic: 8.2 [ 1204643 ]

    Licence: Creative Cloud

    Nastavení jazyka: auto

    Operační systém: Windows 10 - Business Edition

    Verze: 10.0.17763.316

    Architektura aplikace: x64

    Architektura systému: x64

    Počet fyzických procesorů: 8

    Rychlost procesoru: 3,5 GHz

    Vestavěná paměť: 32510,6 MB

    Fyzická paměť dostupná pro Lightroom: 32510,6 MB

    Fyzická paměť použitá pro Lightroom: 839,6 MB (2,5%)

    Virtuální paměť použitá pro Lightroom: 1062,6 MB

    Počet objektů GDI: 690

    Počet uživatelských objektů: 2139

    Počet proces-handle: 1993

    Velikost vyrovnávací paměti: 137,2MB

    Interní verze Camera Raw: 11.2 [ 134 ]

    Maximální počet vláken používaných Camera Raw: 5

    Optimalizace Camera Raw SIMD: SSE2,AVX,AVX2

    Virtuální úložiště v Camera Raw: 91MB / 16255MB (0%)

    Fyzické ukládání v Camera Raw: 92MB / 32510MB (0%)

    Nastavení rozlišení systému (DPI): 96 DPI

    Aktivována kompozice plochy: Ano

    Zobrazovací jednotky: 1) 1920x1200

    Metody zadávání: Multitouch: Ne, integrované zadávání textu: Ne, integrovaná tužka: Ano, externí zadávání textu: Ne, externí tužka: Ano, Klávesnice: Ne

    Informace o grafickém procesoru:

    DirectX: NVIDIA GeForce GT 630 (25.21.14.1881)

    Složka aplikace: C:\Program Files\Adobe\Adobe Lightroom Classic CC

    Cesta knihovny: C:\Users\Normal\Pictures\Lightroom\Lightroom Catalog-2.lrcat

    Složka nastavení: C:\Users\Normal\AppData\Roaming\Adobe\Lightroom

    Nainstalované zásuvné moduly:

    1) 500px

    2) Facebook

    3) HDR Efex Pro 2

    4) LRHaze

    5) Nikon Tether-zásuvný modul

    6) Release Forms

    7) Show Focus Points

    8) Validator

    Označení Config.lua: None

    Adaptér č. 1: Poskytovatel : 10de

        Zařízení : fc2

        Subsystém : 936103c

        Verze : a1

        Grafická paměť : 2007

    Adaptér č. 2: Poskytovatel : 1414

        Zařízení : 8c

        Subsystém : 0

        Verze : 0

        Grafická paměť : 0

    AudioDeviceIOBlockSize: 1024

    AudioDeviceName: Speakers (Realtek High Definition Audio)

    AudioDeviceNumberOfChannels: 2

    AudioDeviceSampleRate: 48000

    Build: Uninitialized

    Direct2DEnabled: false

    GL_ACCUM_ALPHA_BITS: 16

    GL_ACCUM_BLUE_BITS: 16

    GL_ACCUM_GREEN_BITS: 16

    GL_ACCUM_RED_BITS: 16

    GL_ALPHA_BITS: 0

    GL_BLUE_BITS: 8

    GL_DEPTH_BITS: 24

    GL_GREEN_BITS: 8

    GL_MAX_3D_TEXTURE_SIZE: 2048

    GL_MAX_TEXTURE_SIZE: 16384

    GL_MAX_TEXTURE_UNITS: 4

    GL_MAX_VIEWPORT_DIMS: 16384,16384

    GL_RED_BITS: 8

    GL_RENDERER: GeForce GT 630/PCIe/SSE2

    GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA

    GL_STENCIL_BITS: 8

    GL_VENDOR: NVIDIA Corporation

    GL_VERSION: 4.6.0 NVIDIA 418.81

    GPUDeviceEnabled: false

    OGLEnabled: true

    GL_EXTENSIONS: GL_AMD_multi_draw_indirect GL_AMD_seamless_cubemap_per_texture GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_bindless_texture GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_conservative_depth GL_ARB_compute_shader GL_ARB_compute_variable_group_size GL_ARB_conditional_render_inverted GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_2_compatibility GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gl_spirv GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader_int64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_indirect_parameters GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_occlusion_query2 GL_ARB_parallel_shader_compile GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_polygon_offset_clamp GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_query_buffer_object GL_ARB_robust_buffer_access_behavior GL_ARB_robustness GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects GL_ARB_shader_atomic_counter_ops GL_ARB_shader_atomic_counters GL_ARB_shader_ballot GL_ARB_shader_bit_encoding GL_ARB_shader_clock GL_ARB_shader_draw_parameters GL_ARB_shader_group_vote GL_ARB_shader_image_load_store GL_ARB_shader_image_size GL_ARB_shader_objects GL_ARB_shader_precision GL_ARB_shader_storage_buffer_object GL_ARB_shader_subroutine GL_ARB_shader_texture_image_samples GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shading_language_420pack GL_ARB_shading_language_include GL_ARB_shading_language_packing GL_ARB_shadow GL_ARB_sparse_buffer GL_ARB_sparse_texture GL_ARB_spirv_extensions GL_ARB_stencil_texturing GL_ARB_sync GL_ARB_tessellation_shader GL_ARB_texture_barrier GL_ARB_texture_border_clamp GL_ARB_texture_buffer_object GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range GL_ARB_texture_compression GL_ARB_texture_compression_bptc GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_cube_map_array GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_filter_anisotropic GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_mirrored_repeat GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_transform_feedback_instanced GL_ARB_transform_feedback_overflow_query GL_ARB_transpose_matrix GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ARB_vertex_array_object GL_ARB_vertex_attrib_64bit GL_ARB_vertex_attrib_binding GL_ARB_vertex_buffer_object GL_ARB_vertex_program GL_ARB_vertex_shader GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ARB_window_pos GL_ATI_draw_buffers GL_ATI_texture_float GL_ATI_texture_mirror_once GL_S3_s3tc GL_EXT_texture_env_add GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_compiled_vertex_array GL_EXT_Cg_shader GL_EXT_depth_bounds_test GL_EXT_direct_state_access GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXTX_framebuffer_mixed_formats GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_packed_pixels GL_EXT_pixel_buffer_object GL_EXT_point_parameters GL_EXT_polygon_offset_clamp GL_EXT_provoking_vertex GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_shader_objects GL_EXT_separate_specular_color GL_EXT_shader_image_load_store GL_EXT_shader_integer_mix GL_EXT_shadow_funcs GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture3D GL_EXT_texture_array GL_EXT_texture_buffer_object GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_latc GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc GL_EXT_texture_cube_map GL_EXT_texture_edge_clamp GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_EXT_texture_filter_anisotropic GL_EXT_texture_integer GL_EXT_texture_lod GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_object GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_R8 GL_EXT_texture_sRGB_decode GL_EXT_texture_storage GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback2 GL_EXT_vertex_array GL_EXT_vertex_array_bgra GL_EXT_vertex_attrib_64bit GL_EXT_window_rectangles GL_EXT_import_sync_object GL_IBM_rasterpos_clip GL_IBM_texture_mirrored_repeat GL_KHR_context_flush_control GL_KHR_debug GL_EXT_memory_object GL_EXT_memory_object_win32 GL_EXT_win32_keyed_mutex GL_KHR_parallel_shader_compile GL_KHR_no_error GL_KHR_robust_buffer_access_behavior GL_KHR_robustness GL_EXT_semaphore GL_EXT_semaphore_win32 GL_KTX_buffer_region GL_NV_alpha_to_coverage_dither_control GL_NV_bindless_multi_draw_indirect GL_NV_bindless_multi_draw_indirect_count GL_NV_bindless_texture GL_NV_blend_equation_advanced GL_NV_blend_square GL_NV_command_list GL_NV_compute_program5 GL_NV_conditional_render GL_NV_copy_depth_to_color GL_NV_copy_image GL_NV_depth_buffer_float GL_NV_depth_clamp GL_NV_draw_texture GL_NV_draw_vulkan_image GL_NV_ES1_1_compatibility GL_NV_ES3_1_compatibility GL_NV_explicit_multisample GL_NV_feature_query GL_NV_fence GL_NV_float_buffer GL_NV_fog_distance GL_NV_fragment_program GL_NV_fragment_program_option GL_NV_fragment_program2 GL_NV_framebuffer_multisample_coverage GL_NV_geometry_shader4 GL_NV_gpu_program4 GL_NV_internalformat_sample_query GL_NV_gpu_program4_1 GL_NV_gpu_program5 GL_NV_gpu_program5_mem_extended GL_NV_gpu_program_fp64 GL_NV_gpu_shader5 GL_NV_half_float GL_NV_light_max_exponent GL_NV_multisample_coverage GL_NV_multisample_filter_hint GL_NV_occlusion_query GL_NV_packed_depth_stencil GL_NV_parameter_buffer_object GL_NV_parameter_buffer_object2 GL_NV_path_rendering GL_NV_pixel_data_range GL_NV_point_sprite GL_NV_primitive_restart GL_NV_query_resource GL_NV_query_resource_tag GL_NV_register_combiners GL_NV_register_combiners2 GL_NV_shader_atomic_counters GL_NV_shader_atomic_float GL_NV_shader_buffer_load GL_NV_shader_storage_buffer_object GL_NV_texgen_reflection GL_NV_texture_barrier GL_NV_texture_compression_vtc GL_NV_texture_env_combine4 GL_NV_texture_multisample GL_NV_texture_rectangle GL_NV_texture_rectangle_compressed GL_NV_texture_shader GL_NV_texture_shader2 GL_NV_texture_shader3 GL_NV_transform_feedback GL_NV_transform_feedback2 GL_NV_uniform_buffer_unified_memory GL_NV_vertex_array_range GL_NV_vertex_array_range2 GL_NV_vertex_attrib_integer_64bit GL_NV_vertex_buffer_unified_memory GL_NV_vertex_program GL_NV_vertex_program1_1 GL_NV_vertex_program2 GL_NV_vertex_program2_option GL_NV_vertex_program3 GL_NVX_conditional_render GL_NVX_gpu_memory_info GL_NVX_multigpu_info GL_NVX_nvenc_interop GL_NV_shader_thread_group GL_NV_shader_thread_shuffle GL_KHR_blend_equation_advanced GL_OVR_multiview GL_OVR_multiview2 GL_SGIS_generate_mipmap GL_SGIS_texture_lod GL_SGIX_depth_texture GL_SGIX_shadow GL_SUN_slice_accum GL_WIN_swap_hint WGL_EXT_swap_control

    Win 10 - build 17763.316