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DavePinMinn
Inspiring
April 26, 2023
Question

Epson 3880 print profiles missing after driver reinstall

  • April 26, 2023
  • 1 reply
  • 1443 views

Windows 11 Pro, Lightroom 12.3 (I can't check 'cause it's locked up)

I have been using a 3880 for a very long time.  It's been fine.

After the "upgrade" to Windows 11, I only had ONE ICC profile - fortunately it was the one I generally use - the Premium Lustre one.

BUT, because of some fiddling with the printer, I reinstalled the 3880 drivers.  ALL the ICC profiles are now visible in Photoshop - note ALL the profiles are now AVAILABLE in Photoshop.  And the printer works FINE from Photoshop.

I Lightroom, I have two choices "Printer does management" (again, wording is probably off 'cause LR is totally locked up) and "Other".  When I select Other, Lightroom hangs.  I'll have to go into the Task Manager and crash it again 'cause I haven't found ANY way to bring it back.

 

HOW do I get the icc profiles to show up in Lightroom? 

This topic has been closed for replies.

1 reply

TheDigitalDog
TheDigitalDog
Inspiring
April 26, 2023

Go to the Epson site, download the 3880 installer, and reinstall it. That will also install all of Epson's supplied profiles for that printer. Then in Lightroom Classic, you need to set the print area to Application (LR) Manages Color (NOT Managed by Printer) and click on the Profile dropdown, and select "Other..." to select them into the dropdown. 

 

Now the part about LR hanging: 

Try resetting your Lightroom preferences:
https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html
Also see: https://community.adobe.com/t5/lightroom-classic-discussions/important-steps-for-manually-resetting-preferences-omitted-from-help-article/td-p/12972518

Quit Lightroom Classic.
macOS: Press and hold the Shift + Option keys.
Windows: Press and hold the Shift + Alt keys.
While holding down the keys, launch Lightroom Classic.
When asked, select "Yes". 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
D
DavePinMinnAuthor
Inspiring
April 27, 2023

Thanks for the reply...

I may not have been clear...  I LOST all the icc profiles for Lightroom WHEN I installed the drivers AGAIN.  I can KEEP installing 6.6.2, which is the last one, but Lightroom, so far, after THREE installs (one from the copy I had, and 2 from the new copy I downloaded), STILL doesn't see any profiles.

 

And as for Lightroom locking up, it ONLY happens when I select "Other", which I'll never have to do if somebody here can tell me how to FORCE LIGHTROOM TO SEE THE PROFILES.  Am I correct that the "hold keys" and launch Lightroom operation is going to blow away all the settings and customizations and dump me all the way back to the "factory"?  Unless this is guaranteed to make the profiles visible, I'd rather avoid having togo through the mess of reconfiguring everything.

Ian Lyons
Ian Lyons
Community Expert
April 27, 2023

Each of the ICC profiles must be enabled via the associated checkbox as LrC will not see or enable them autoamtically. Therefore, the steps described by Andrew are the only way that LrC will display the list of ICC profiles, and this can only be done via the 'Other' menu item as shown in attached screenshot. 

 

Resetting the LrC preference file is the only way that I know to clear rogue / corrupt settings. Unfortunately, doing so will also reset nearly everything (exception being the catalog related settings) back to factory defaults.

 

Note that the recommended procedure for resetting preferences is to immediately make a copy of the new preference file, then store in safe loctation. In future, you can then just substitute this copy file in lieu of the corrupt file.

 

 

 

 

 

The lock up you mention

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