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verdekiwi
verdekiwi
Participant
August 13, 2023
Question

Full screen bug: show only a very small portion of the image

  • August 13, 2023
  • 1 reply
  • 180 views

Recently (happen in the last few weeks only), when I'm in full screen mode, after few second the image is snown only for a very small portion on the top left of the screen (representing just the buttom right of the image). This happen frequently when changing star rating, but also just moving from picture to picture, usually after 1-2 second after the picture is displayed. 

 

Attached images of the effect. 

 

Any help? 

 

 

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    1 reply

    johnrellis
    johnrellis
    Legend
    August 13, 2023

    This bug was reported for LR 12.3 and fixed (at least for most people) in LR 12.4:

    https://community.adobe.com/t5/lightroom-classic-bugs/p-color-rating-via-kbsc-in-full-screen-mode-produces-unexpected-screen/idi-p/13739024

     

    Please do the menu command Help > System Info and verify you are on LR 12.4 -- if not, then do Help > Updates.

    verdekiwi
    verdekiwiAuthor
    Participant
    August 14, 2023

    Hi John, thanks for your answer. 
    I'm actually on 12.3, and on the CC app it says I'm up to day.

    I'm on a MacBook Pro,  macOS Ventura 13.5

    johnrellis
    johnrellis
    Legend
    August 15, 2023

    "I'm actually on 12.3, and on the CC app it says I'm up to date."

     

    Sign out of the Creative Cloud app by clicking the account icon in the upper-right corner. Restart the computer. Sign back into the app.  Click the Apps tab. Then click Check For Updates in the upper-right corner.

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