Known Participant

Question

Incorrect number of of photos in folder

Forum|Forum|3 years ago
June 2, 2022
4 replies
2145 views

This bug is annoying me.

I start with a number of photos in a folder which I just imported. Then I select all and place them inside a folder, within the original folder. Lightroom shows that 2 photos remain in the original folder, while there are none. I double check in the actual folder in Finder to confirm there are none. If I shut down and re-start folder, those phantom two images disappear.

happens all the time. Computer is Mac running latest OS.

macOS

This topic has been closed for replies.

DdeGannes

Community Expert

At Fotografu ensure you have granted LrC "full disk access" in your Mac preferences.

https://community.adobe.com/t5/lightroom-classic-discussions/quick-tips-how-to-give-full-disk-access-to-lightroom-classic-on-macos/td-p/12913413

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.

F

FotografuAuthor

Known Participant

This issue has come back with the latest release for me. I have Lr Classic 14.4.1. The number of phantom images that stay showing in a folder when I move all photo from one folder to another has now changed for 2, to 5.

D

Dave MacKenzie

Participating Frequently

This has been happening to me for several LRC versions too, also on a Mac. Restarting LRC is the only way I know to get the counts to recalculate properly after moving photos between folders. I reported it in April and got the same suggestions.

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FotografuAuthor

Known Participant

In my case, the number of phantom images is always two, is that the case with you too?

johnrellis

Legend

Initial troubleshooting steps:

1. Do Catalog Settings > General > Show, which opens Finder on your catalog folder. Exit LR. Then, in the catalog folder, delete the file <catalog>Helper.lrdata, being careful not to delete anything else. LR caches information about your folder structure in the Helper.lrdata file, and sometimes it corrupts the file, causing the Folders panel to act strange. When you restart LR, it will automatically rebuild the file.

2. Try resetting LR's preferences:
https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/

LR sometimes soils its preferences file, and resetting it can fix all sorts of wonky behavior. That article explains how to restore the old preferences if resetting doesn't help.

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FotografuAuthor

Known Participant

Thank you. Looks like that sorted it.

johnrellis

Legend

Glad you got it sorted. To help others with similar symptoms, can you please clarify whether it was deleting <catalog>Help.lrdata or resetting preferences that appeared to solve the problem?

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