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asdeguia
Participant
September 25, 2024
Question

Iphone 16 pro, problems with viewing and testing images

  • September 25, 2024
  • 2 replies
  • 403 views

Good morning
I have the new Iphone 16 pro, I have taken some test pictures. I manage to import the images to Lightroom classic, but when I want to view them the LRC closes unexpectedly. I have deactivated in preferences in the GPU of my IMAC. Any solution? Thanks

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2 replies

GoldingD
GoldingD
Legend
October 12, 2024

Notice what is missing in:

 

 

mattheww19347527
mattheww19347527
Participant
October 12, 2024

I'm having the exact same issue, reproducibly every time I access photos taken with my iphone 16 pro!  The report after unexpected close shows:

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11

Matt

 

johnrellis
johnrellis
Legend
October 13, 2024

LR shouldn't crash importing DNGs, even ones from cameras that aren't supported -- that's a bug.  

 

However, LR 14 is due in the next couple three days, and there's a good chance the Iphone 16 will be supported.  If the crash still occurs in LR 14, file a bug report, as described here:

https://community.adobe.com/t5/lightroom-classic-bugs/how-do-i-write-a-bug-report/idi-p/12386373

 

When the crash dialog of LR 14 appears, be sure to enter the email address tied to your Adobe Id and submit the crash report, so Adobe can associate the report with the bug.  

 

Also, attach a sample photo showing the crash.

 

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