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Participant
April 23, 2023
Question

Latest Lightroom Classic crashes on upstart

  • April 23, 2023
  • 1 reply
  • 144 views

Translated Report (Full Report Below)
-------------------------------------

Process: Adobe Lightroom Classic [69840]
Path: /Applications/Adobe Lightroom Classic/Adobe Lightroom Classic.app/Contents/MacOS/Adobe Lightroom Classic
Identifier: com.adobe.LightroomClassicCC7
Version: 12.3 (12.3)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 502

Date/Time: 2023-04-23 17:58:05.3784 +0200
OS Version: macOS 13.3.1 (22E261)
Report Version: 12
Anonymous UUID: 4FA6F64D-2762-0F93-E01C-D14DE1032C1F

This topic has been closed for replies.

1 reply

TheDigitalDog
Inspiring
April 23, 2023

Try resetting your Lightroom preferences:
https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html
Also see: https://community.adobe.com/t5/lightroom-classic-discussions/important-steps-for-manually-resetting-preferences-omitted-from-help-article/td-p/12972518

Quit Lightroom Classic.
macOS: Press and hold the Shift + Option keys.
Windows: Press and hold the Shift + Alt keys.
While holding down the keys, launch Lightroom Classic.
When asked, select "Yes". 

 

If that doesn't work:

Try logging into another Mac user account (you should make a new one); still crashing? 
Try starting up in Safe mode (hold down Shift Key when booting*), still crashing? 
You might want to try running a free utility like Onyx: still crashing? 
https://www.titanium-software.fr/en/onyx.html
Also view:
https://www.macworld.com/article/352902/onyx-review-macos.html
https://www.macworld.com/article/224955/how-to-reset-a-macs-nvram-pram-and-smc.html
From Adobe:
https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html

* How to start your M1/M2 Mac in Safe Mode
On your Mac, choose Apple menu () > Shut Down.
After your Mac shuts down, wait 10 seconds.
Press and hold the power button until the startup disks and Options appear.
Press and hold the Shift key, then click Continue in Safe Mode.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"