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blwegrzyn
Known Participant
July 27, 2022
Question

Legacy lightroom 6.1LS11 not registering

  • July 27, 2022
  • 1 reply
  • 248 views

I initially started with lightroom 4.x.  My last perpetual license was for 6.x.

Later I purchased photograpy plan.

I was using photography plan on my two mac computers and the perpetual license on my windows pc.

All worked fine until i had to reinstall windows.

Now when i try to activate lightroom on windows 11 i get an error:

"the adobe id has already been used to activate the software on two other computers or devices"

Even if i sign out from other devices i cannot activate it.

In the past i could use 2 cloud device licensdes and 1 perpetual at the same time.

Something change and adobe is blocking the activation of perpetual license.

I understand that product is not supported but i purchased it and i should be able to use it with no support.

Anyone knows how to get around this.  I chatted adobe and they dont know and say 6.1LS11 is old and not supported.

 

This topic has been closed for replies.

1 reply

Rob_Cullen
Community Expert
Community Expert
July 27, 2022

One kind Adobe employee has been obliging those who need to Reset Activations.

Try the info in this link- Lightroom 6 - serial number maximum allowed co...  

Otherwise there is no support for Version 6.xx, and online Activation reset is not possible.

Lightroom 6 End of Support

 

 

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .